Human Resource Training Specialist

Kenneth Paul Littlefield Jr

* ********* ***** #***, ******, MD 20707

Cell 410-***-**** Or Home 240-***-****

www.linkedin.com/in/kenneth-littlefield-1279941a6

Training Specialist, Continuing Education

Food and Drug Administration (FDA) – Silver Spring, MD Aug 2021-Jul 2025

Manager Sara Wood 301-***-**** ***************@*****.***

I collaborated with trainers to develop unbiased medical training. I assisted students with finding the necessary training for their specialties and earning credits to maintain their licenses. I contributed to annual reports and evaluations of programs, detailing the awarded credits in various medical fields. I provided an environment of continuous learning and growth, conducted needs assessments, designed curricula, facilitated training sessions, and evaluated employee training effectiveness.

Human Resource Assistant, HRA (Education Development)

Internal Revenue Service – Lanham & Baltimore, MD FEB 2009-Aug 2021

Manager Mark Gorman 631-***-**** *********@*******.***

Throughout my 12-year career as a Human Resource Assistant (HRA), My responsibilities included resolving employees' Online Services tickets, teaching online classes, and assisting with our virtual training system, SABA. I support HR Specialists with paperwork, ITM close out, and reporting.

I maintain professional relationships with internal and external vendors, staff, and management at all levels. I complete assignments promptly and assist when others are unavailable.

As backup to a Human Resource Specialist (HRS), I attend conference calls, manage room reservations, handle class sessions, and sign visitors into the building.

My duties involve coordinating training room reservations, providing technical support, and managing 30 classrooms, including 155 computers. I keep software updated and order supplies for the Training Center. Additionally, I oversee work request tickets for training spaces, materials, and online meetings.

I am an administrator and instructor for ITM and SABA, teaching HRAs, HRSs, and other administrators how to use these systems for their daily tasks. I was also a trained and certified Test proctor.

I provide technical and customer support, collaborating with customers on SABA events and resolving technical issues. I travel to IRS headquarters to support the HCO Director, Deputy Commissioner, and Veterans Programs broadcasts.

Regular activities:

Consulted with customers to recommend training solutions that meet business goals.

Advise customers on program policies, regulations, and training requirements.

Train and evaluate instructors in both virtual and classroom settings.

Gather feedback from training events.

Research and apply new training methods, including e-learning.

Develop training materials and aids for education specialists, instructors, and employees.

Secretary, GS5

Internal Revenue Service

Wheaton, MD FEB 2008 - FEB 2009

Manager Keith Burns

I had several responsibilities both the traditional, as well as non-traditional duties. I provided service to my manager and 7 Revenue Officers who work in our office. I also supervised the mailroom for the building. My skills and duties:

I monitored security for the office area.

I used and provided user maintenance for 2 high volume printers and a copy center.

I ordered office supplies for my office and on occasion for other training sites.

Provided secure shipping and receiving of taxpayer files.

Oversaw the office library. It contained publications and tax forms for the revenue officers to give to their customers as needed. This required inventory of the materials regularly to make sure everything was current, and I had enough in stock to for the tax season used for the revenue officers.

EDUCATION & TRAINING

Liberal Arts, AA, Saint Leo College Florida, (Fort Eustis, VA Campus)

Classroom Instructor Training Class (CITC), IRS, Lanham MD

Virtual Classroom Environment Instructor (VCITC), IRS, Lanham MD

Instructor Evaluation Training, IRS, Lanham, MD

Projection and Sound System Certification by Army and Air Force Exchange Service, Germany

Enterprise Learning Management System (ELMS 1207 (For Administrators) Lanham, MD

ITC, Instructor Training Course, Fort Leonard Wood, MO

Diversity, Inclusion, and Belonging for HR Professionals and Leaders,

Become an L&D Professional LinkedIn Learning

Recruit and Maximize Talent

Personal References

Mariana Browne 323-***-**** ***************@*****.***

John Yeardly 202-***-**** ****.********@*******.***

David Meyer 435-***-**** ****.****@*****.***

FDA - Sara Wood 301-***-**** ***************@*****.***

IRS - Mark Gorman 631-***-**** *********@*******.***

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