Sales Associate Financial Services
Resume:
A L L A N T.
S ANCHEZ
CONTACT I NFORMATION
MOBILE NUMBER:
EMAIL:
******************@*****.***
ADDRESS:
Balanga City, Bataan Philippines 2100
CAREER OBJECTIVES
To secure employment in a reputable
Company, where I can effectively utilize
and improve more of my knowledge
and skills, while contributing to the
Company’s continuing progress. And
with almost 20 years of experienced in
the field of financial services industry,
Sales Marketing and management
strategy, Pawnshop operation and well
experienced in providing first-class
customer relationship support on
resolving any queries, complications or
issues and building customer loyalty
with strong professional skills.
PERSONAL DETAILS
DATE OF BIRTH:
April 16, 1974
NATIONALITY:
Filipino
MARITAL STATUS:
Married
LANGUAGES:
English & Tagalog (Read, Write & Speak)
EDUCATIONAL ATTAINMENT
BATAAN COLLEGES - Balanga City, Bataan
Bachelor of Science in Business
Administration
1993-1997
ELECTROYECHNICAL INSTITUTE - Balanga
City, Bataan
Industrial Process Instrumentation and
Control (NC II)
October 2013 - December 2013
PHILIPPINE ACADEMY OF TECHNICAL STUDIES
INC. – Pilar, Bataan
Cookery Course (NCII)
April 19, 2024 - June 05, 2024
PROFESSIONAL EXPERIENCES
Business and Client Relation Manager
Cebuana Lhuillier Pawnshop - Pawnsafe Services Corporation May 2004 to September 2023
Job Profile:
Primarily responsible for ensuring the branch with in my span of control is operating in accordance with company objectives, procedures, and policies. Directly supervises and evaluates all personnel in the branch. Appraises items and ensures quality service to the customers. Helps enhance the corporate image to be able to generate more business for the Company.
Duties and Responsibilities:
Prepares the branch office’s operating plans and programs and Monitors the overall operation of the branch.
Handles the appraisal of items and ensures the acceptance and values are correct.
Attends promptly to customer queries, complaints and problems brought to his/her attention.
Treat with outmost confidentiality all information about the company and clients.
Assist and deal with the Auditors during Audit period. Review invoices, bills or other related documents for corrections and accuracy before entering into records.
Monitors sales transaction, the validity, up datedness and correctness of branch records for meaningful and timely reports upon submission to the management.
Monitor and request daily cash flow needed for day to day operation.
Motivates and supervises branch personnel
Performs other duties/tasks in the absence of the other branch personnel.
Ensures that the branch personnel fully understand their respective duties and responsibilities, operating procedure and Company policies, rules and regulations.
Business and Client Relation Assistant
Cebuana Lhuillier Pawnshop - P.J. Lhuillier Inc
October 2000 to April 2004
Job Profile:
Primarily responsible for monitoring the movement of items in and out of the vault as well as ensuring the safety of all items in the vault. TRAINING’S G SEMINARS
ATTENDED
Interaction skills for success workshop
Basic Supervisory Skills Workshop
Diamonds grading and appraisal
workshop
Problem analysis and decision making
workshop
Gold appraising workshop
Customer Service Workshop
Auxiliary Service Training
Branch Operation training
Basic life support and first aid training
Anti-Money Laundering Seminar
Ensure that each customer receives outstanding service by providing professional quality of services.
Sees to it that all pawned items are intact, properly labeled, safely kept, and systematically arranged in the vault and keep the vault combination confidential.
Conducts monthly inventory of all items inside the vault and reconciles physical count with accountabilities.
Monitor and report cash position and counted incoming cash to verify accuracy.
Employed security measures to ensure funds were not compromised.
Handles sales, recording and reporting of non-pawnshop products. Received cash and checks for deposit, verified amount and examined check for endorsement.
Entered member and transactions data into the system and issued computer generated receipts to member.
Perform other duties/task that may assign from time to time. Prepare daily transaction report, daily cash position report, and petty cash fund report (expenses & replenishment)
KNOWLEDGE G SKILLS Duties and Responsibilities:
Enjoy with the people of diverse
backgrounds, cultures, and professional
levels.
Has a strong focus on customer
satisfaction, high initiative level, and
team player.
Understand the importance of
providing excellent service to maintain
client satisfaction, create trust, and
generate return business.
Possess strong public relations,
communication, bookkeeping and
mathematical skills.
Take pride and maintaining accuracy in
all facets of money handling and have
been recognized for accomplishing
perfect balancing.
Able to identify and resolve problems,
has strong analytical skills, work well
independently with minimal
supervision.
Open to learning new ideas depending
on business or jobs needs.
Highly resourceful and result oriented
Auto-Electrical skills
Cashier/Teller and Encoder
Cebuana Lhuillier Pawnshop - P.J. Lhuillier Inc
December 1999 to September 2000
Duties and Responsibilities:
Releases/receives cash and encodes the same into the system. Ensures that the cash releases/receives are accurate. Validates and documents all cash transfers to and from the Treasury Division.
Issues an official receipt for all transaction.
Conducts daily cash count to ensure that cash is secured and the actual cash on hand tallies with the accountabilities. Operates the computer and encodes all necessary information into the system.
Assists in filing and encoding of data, report preparation. Report and keep a record of excess or less cash at the end of the shift.
Perform cash management, customer service, balance cash position, and petty cash management.
Ensure completeness, timeliness, and availability of the documents and requirements for every transaction.
Job Profile:
Primarily responsible for managing the cash funds of the branch, making sure that funds are sufficient, transaction are duly authorized and record are accurate.
Production Operator
Mitsumi Philippines Inc.
May 1998 to October 1999
Duties and Responsibilities:
• Performs tasks involved in assembling products.
• Checks the appearance of parts and assembled products for defects.
• Updates and records data on check sheets and production control charts.
• Ensures products are made to specification and adheres to safety and quality standards.
• Operating and maintaining machines and equipment.
• Teamwork and communication.
Contact this candidate