Customer Service Sales Consultant
Resume:
THATO INNOCENTIA
MASHAMBA
*************@*****.***
ADDITIONAL INFO
Black African Female
Lives in Pretoria
EXPERIENCE
Administration and filing
Customer Service
Sales & Creativity
Advertising & Marketing management
EDUCATION
N6 CERTIFICATE IN MARKETING
MANAGEMENT
Jeppe College of commerce and
computer studies: 2017
STRENGTHS
Report writing
Strategic Thinking
Disciplined and good communicator
Customer/client relationship
EXPERIENCE
SALES CONSULTANT AND ADMIN
PRINGLE OF SCOTLAND
Oct 2022- Jan 2024 (Contract Ended)
Responsibilities: Determining customer’s needs and advice based on their preferences, conduct market research through interviewing customers and analyze current market trends, managing in-store sales promotions, taking customer’s contact details to inform them about the promotions and new stock arrival, providing brand distinct features to potential customers, prepare sales comparison report and present it to the Area manager, responsible for administration work, supervise staff and provide training, receiving stock and verify the quantities against the delivery paperwork, till operator, prepare day end report and cashing up.
SALES CONSULTANT AND ADMIN
SUNGLASS HUT
April 2021- March 2022 (Contract ended)
Responsibilities: Facilitate customer’s satisfaction surveys for service improvement, ensuring that monthly target is reached, conducting stock count to determine any stock loss and stock on hand, filling of documents, preparing day end report and cashing up, managing in-store new campaigns and sales promotions, receiving stock and verify quantities against the delivery paperwork.
CUSTOMER SERVICE CONSULTANT
PG GLASS
April 2019 – March 2020 (Contract ended)
Responsibilities: Conducting inspection on cars for insurance certificate, doing quotations and issuing invoices for customers, filling documents, providing relevant information to customers, handling customers’ enquiries regarding company’s service, scheduling car service appointments.
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