Office Manager Accounts Payable
Resume:
MARIA JOCELYN NAVARRO-PERENA
*** ******* **. *********, **. 95678
******.***@*****.***
EDUCATION
**** *********** ******, ********** ** California Riverside-California
International Professional Program (IPP), December 1998
1994-1997 College of Saint Benilde, De La Salle University
Bachelor of Arts Major in Human Resource Management, College Diploma, October 1997
WORK EXPERIENCE
February 21, 2012 – Present Eskaton Lodge Gold River (RCFE/Assisted Living) Business Office Manager
-Handling Accounts Receivables-statements for the community
-Knowledge of Matrix system (A/R)
-Processing payroll (85 employees) and employee files including Work Comp files and on-boarding new employees/hires
-Coordinate accounts payable for processing at our administrative center (corporate/support)
-Oversees the front desk and 4 rotating receptionists
-Handles the worker’s compensation info to the insurance carrier and the administrative center
-Maintains the petty cash for the community/building and daily bank runs
-Balances credit card charges for the community
-Helping with tours as part of the back up team
-Deals with family members regarding issues and signing paperwork for new move-ins
February 2010 – February 17, 2012 Eskaton Greenhaven (SNF)
Admission Coordinator
-Handled business files for admission for incoming residents
-Administered tours of the facility for prospective clients
-Ensured that MDS entries are done for new admissions and returning residents
-Checked census for accuracy
-Lead on the Employee Satisfaction Team for employees for 2 years. Fundraisers for staff for their holiday party (end year)
Sept. 2008 – January 2010 Eskaton Greenhaven (SNF), Payroll Coordinator/Personnel
-Handled 160-195 employees payroll information including employee files
-Bi-weekly payroll and did change in their personnel information
-Work Comp information on a monthly basis
-Worked with Employee Satisfaction Team for activities and fundraisers for employees
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Feb 2006- Jan. 31 2009 PostalAnnex+, Co-Manager for a mail and parcel center
-Responsibilities included outstanding customer service, sales and marketing
-Administrative duties include filing, faxing, mail sorting, copies, type letters and resumes for customers, answer phone lines, bank deposits, reconcile checks and accounts
-Merchandise set up and package items for customers
-Notary Public
May 2005-December 2005 Disability and Case Management Services, Intake coordinator for a worker's comp. insurance Company
-Responsibilities included answering phone lines, filing, and distributing files for claim adjusters
-Coordinating with claim adjusters to nurse case managers and management
Jan. 19, 2004-Nov. 30 2004 Business Office Manager, Sunrise Healthcare (SNF)
-Responsibilities included billing for the Nursing facility (i.e. Medicare, Medi- Cal, Kaiser and other HMO's
-Attended to patient's families with regards to questions and concerns
-Maintained residents' business records as well as Resident Trust Funds and AR
-Oversaw payroll and ensured sufficient funds were available for notes and account
-Oversaw reception desk
-Customer service skills and administrative functions
Mar. 2003-Jan. 17, 2004 Leasing Consultant, Lewis Apartment Communities Carmel@Woodcreek West, Antelope Ridge and Tallyho Village Apartments
-Leased apartments and sold ancillary products and services
-Conducted site tours by showing the prospect the community grounds, all community amenities, model units and available units
-Responded to telephone inquiries from prospective residents
-Followed-up with all prospective residents
-Maintained prospect, traffic and leasing data
-Checked applications, verified income, employment and credit through Tenant Online Screening
-Knowledge of AMSI/esite
-Coordinated with residents and management
-Administrative work (filing and answering phones)
-Showed good customer service
-Prepared all lease related paperwork in an accurate and timely manner for manager's approval
Inspected units on move-in day to ensure units were ready
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-Implemented community lease renewal program
-Assisted with financial operations of the community
-Assisted Community Manager with monthly closing as required
-Helped with marketing functions with planning and hosting of resident functions and delivered gifts as well
Mar. 2001-Feb. 2003 Human Resources Manager, WhiteCap Nursing Services, Arden (closed)
-Placement and Recruitment & Payroll (through ADP)
-Provided and placed nurses to different hospitals and nursing homes
-Checked nursing licenses and other employment background, scheduling
Feb. 1998-Feb. 2001 Account Officer (Leasing Supervisor), Tenant Management Division, Shangri- La Plaza Mall, Philippines
SKILLS
Bi-lingual: English, Filipino/Tagalog; can write in Spanish and speak basic
Good oral and written communication skills
Good customer service skills including marketing and sales
Computer knowledge: MS Word, Excel, Outlook, PowerPoint, MAC
Dependable, reliable, responsible, resourceful,
Previous Notary Public
REFERENCES
Anabel Sausman, Co-worker (previous, Eskaton Greenhaven): 916-***-****
Ramon Singson, previous Business Office Manager (Eskaton Greenhaven): 916-***-****
Louise Barnett, previous Executive Director: 925-***-****
ADDITIONAL INFORMATION
Co-Chair for Solicitation for the Annual Crab-Feed fundraiser for St. Rose School for SY 2017-2018, SY 2016-2017, SY 2015-2016, SY 2014-2015
Past Chair, consulting for the Annual Auction and Dinner fundraiser for the St. Rose School for SY 2012-2013
Lead, being the Chairperson for the Annual Auction and Dinner fundraiser for the St. Rose School in November 2011
Co-Chair for Annual Auction and Dinner Fundraiser, November 2010
Consistent Dean's Lister: school year 1995-1997
1st place History Quiz Bee, 1996
1st place Essay writing contest (History), 1996
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