Regional Supervisor Operations Management

BRAD MORETZ

Ft. Pierce, FL ***** 561-***-**** ***********@*****.***

Proven leader with a track record of fostering growth and enhancing productivity across diverse roles, from Regional Supervisor at Asplundh Tree Expert to self-employment. Excelled in operations management and teamwork, boosting sales revenue and achieving significant business expansion. Demonstrates exceptional adaptability, communication, and a results-driven approach, ensuring peak performance and customer satisfaction.

Bartender, 02/2025 - Current

Pickled – Ft. Pierce, FL

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

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• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails. Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

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Bartender, 12/2024 - Current

Hutchinson Island Bar & Grill – Ft. Pierce, FL

• Served high customer volumes during special events, nights, and weekends.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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• Kept bar presentable and well-stocked to meet customer needs.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails. PROFESSIONAL SUMMARY

WORK HISTORY

Regional Supervisor, 11/2011 - 03/2024

Asplundh Tree Expert – South Florida

• Oversaw the recruitment process to ensure the hiring of top talent in alignment with company objectives. Fostered a positive working environment through proactive conflict resolution measures and consistent recognition of staff achievements.

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• Enhanced employee productivity through regular training sessions and constructive feedback. Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.

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Owner, 01/2000 - 01/2012

Self Employed – Iowa

• Managed day-to-day business operations.

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

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Deputy Sheriff, 01/1995 - 06/1999

Grand County Colorado – Colorado

• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.

• Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures. Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.

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Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.

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Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.

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Sales, 04/1992 - 09/1994

Bermans Leather – Iowa

• Increased sales revenue by consistently meeting and exceeding monthly sales targets. Streamlined sales processes, leading to more efficient customer transactions and improved sales team satisfaction.

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• Surpassed monthly sales goals through innovative sales techniques. Bartender, 04/1990 - 04/1992

Black Knight Bar & Steakhouse – Iowa

• Served high customer volumes during special events, nights, and weekends.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

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• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders. Associate of Science: Law Enforcement, 04/1991

Iowa Central Community College - Fort Dodge, IA

High School Diploma: 04/1988

Tiskilwa High School - Illinois

Teamwork and Collaboration

Customer Service

Multitasking Abilities

Reliability

Organizational Skills

Adaptability and Flexibility

EDUCATION

SKILLS

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