Customer Care Computer Science

BLESSING AJIRI ONORARO

PERSONAL DETAILS

** ****** *** ***** ***** Shibiri,Opposite Agbara Road, Lagos State. *****************@*****.***, +234**********, +234********** Date of birth: November 8, 1994

Civil status: Married

PROFILE

I bring a unique combination of customer care skills and proficiency in Microsoft Office Suite. With my experience as a bank teller and frontline officer, I have honed my ability to multitask, communicate effectively, and solve problems efficiently. I am a dedicated team player with excellent mathematical skills and a willingness to learn and take on new challenges. I am a natural leader with a strong sense of accountability and a passion for delivering exceptional results. EDUCATION

Degree

Ajayi Crowther University, Oyo State B.sc,

Computer Science

2021 - 2023

Higher National Diploma

Lagos State Polytechnic, Ikorodu, Lagos State

2017 - 2020

(HND) Computer Science

Ordinary National Diploma

Lagos State Polytechnic, Ikorodu, Lagos State

(OND) Computer Science

2015 - 2017

EMPLOYMENT

BANK TELLER/FRONTLINE OFFICER Oct 2019 – Jul 2025

STANBIC IBC BANK, Ikotun, Ojo, Lagos

Management and maintenance of cash postings.

Received mails and respond to customers complaints. Preparation of reports for daily balances.

Payment and receiving of cheque deposit.

Perform services for customers such as requesting for automated cards and cheques. NIBSS and NEFT Transactions.

Cheque Truncation.

Handling of State government Collection transaction(FIRS,REMITA,LIRS). Atm Monitoring.

Cross selling the bank product and services.

ADMINISTRATIVE ASSISTANT Mar 2018 - Aug 2019

Domitech Engineering Services, Oregun, Ikeja, Lagos State Creates Job quotations for clients.

Conducted basic computer database management system. Design payroll schedules of staffs at appropriate timeline. Collated and filling of expenses document.

RECEPTIONIST/PERSONAL ASSISTANT Jul 2016 - Feb 2019 AMIR GROUP OF COMPANIES, Trade-fair, Lagos State

Handled typing, compiling and preparing reports, presentations and correspondence. Acyed as first point of contact: dealing with correspondence and phone directories. Responsible for the supervision of daily activities in the office along with documenting and submitting of weekly report to the management.

Provided guidance, support and advice for clients and also attended to the management travel plans. Developed and maintained partnership and ensured effective communication with clients and there respective enquiries. Scheduled reminders for executive manager of important tasks and deadlines. OFFICE ASSISTANT 2014 - 2015

Sms International Limited, Lagos

Administrative Support: Provide administrative assistance to staff, management, and executives. Communication: Handle phone calls, emails, and correspondence. Scheduling: Manage calendars, appointments, and meetings. Data Entry: Enter data into computer systems and maintain accurate records. Filing: Organize and maintain paper and digital files.

SKILLS

Customer Care Oriented Proficiency in Microsoft Office Suite (Word, Excel, Excellent Mathematical Skills.

Excellent communicator

Willingness to learn

Problem Solving and Accountability

LANGUAGES

English

REFERENCES

References available upon request.

Contact this candidate