Supply Chain High School
Resume:
FIONA NYATHI
Address: **** *********
P.O Nkulumane, Bulawayo
Cell: 077*******
Email:*******@*****.***
Personal Summary
I am a challenge driven, result oriented, accountable and hard working person. I believe every key to a successful career is continuous training to match the evolving markets. I am always striving for continuous improvement and excellence in everything I do.
Personal Details
Date of Birth: 08 May 1992
Place of Birth: Bulawayo
Gender: Female
Holder of a class 4 driver’s license
Academic Qualifications
Lupane state University 2023
Programme: special honours in procurement and supply chain
Degree class: upper second class
Great Zimbabwe University 2019-2021
Programme: Master of Commerce Degree in Strategic management
Degree class: Pass
National University of Science and Technology 2012-2017
Programme: Bachelor of Commerce Degree in Marketing
Degree Class: upper second class
Founders High School 2010-2011
A’Level: 2 subjects passed
Sizane High school
O’Level: 6 subjects including, Mathematics, Science and English
Key Skills and Competence
Knowledge of ISO 9001:2015 Quality Management Systems
Ability to comply with established procedures
Fast learner of new technologies.
Proficiency in areas of Microsoft Office, Word, and Power-point
Knowledge of SAGE ERP X3
Ability to take the initiative and work under pressure, ensuring strict deadlines are met
Work Experience
ZIMBABWE GRAIN BAG
April 2019- Current
POSITION BUYER
Negotiate with external vendors for advantageous terms
Following and enforcing the company’s procurement policies and procedures
Preparation of procurement plans for the purchase of critical raw material
Maintaining accurate purchase and pricing records
Maintaining and updating supplier information
Compare and evaluate offers from suppliers
Maintaining good supplier relations
Ensure that the products and supplies meet quality standards
Coordinate with stores staff to ensure proper storage and monitor stock levels so as to places orders as needed
Arranging transportation of goods and tracking orders to ensure timely delivery
Understanding the target market and analysing trends in order to make informed buying decisions
April 2018 – March 2019
POSITION SALES AND MARKETING
Customer relationship management
Attend to customer queries
Regular visits to customers and make any necessary corrective action
Identify new markets and establish business relations
Ensuring timely submission of sales reports
Attending trade exhibitions
Ensuring orders are processed according to Customer specification
Collaborating with other departments to ensure deliveries are handled efficiently
Act as the primary contact person for the organisation
Ensuring all sales representatives have up to date support material
Administer and execute the company customer satisfaction survey, analyse and recommend action based on the survey results
Market analysis to help define the organisation strategy
Strategy development and implementation
Other duties assigned
Finished goods costing
Stock taking
FEDEX EXPRESS
May 2017-March 2018
POSITION SERVICE POINT ADVISOR
Attend to customer queries and provide customer oriented service
Ensure accurate coding of shipments
Ensuring that all exports and imports comply with customs procedures
Make sure that all exports and imports have the key documents for customs clearance
Compiling of petty cash and daily cash up
Ensuring sales reports are accurate and submitted in time
Planning courier routes
Telesales and generating leads
Filing of both local and international bookings
DHL EXPRESS
August 2015 –September 2016
POSITION CUSTOMER SERVICE ADVISOR
Retail activation
Receipting and balancing daily cash sales
Processing both local and international shipments
Generating leads
Scanning incoming and outgoing shipments
Compiling sales reports
Ensure all international shipments comply with regulatory and legal requirements
References
REFERENCE
Customer Service supervisor The Manager
Rukudzo Muchena Roney Ngorima
*******.*******@***.*** *****@*****.**.**
DHL Express Bulawayo FEDEX
90 JMN Nkomo Street 128A S PARIRENYATWA
Between 8th and 9th Ave BETWEEN 13TH AND 14TH avenue
Bulawayo Bulawayo
086******** 029261519
Management Accountant
Milton Johns
******@***.**.**
ZIMBABWE GRAIN BAG
11 Dunlop Road
Donnington
Bulawayo
0292477574-6
Contact this candidate