Customer Service Data Entry

COVER LETTER

My name is Ruth Choto. Current staying alone in Borrowdale. I am a lady aged 25 years old. Started working as a receptionist at ZIAYN, soon after high school. Worked for a few years till the company was relocated. I then started working at Mega Save cash and carry, as a receptionist and was moved to the cash office department, as a promotion. Left and started school, where I did care in dementia patience and elderly patience care at Belvedia medical centre. I then got a consultancy job at Pathway hub where I am working currently but ready for change. At Pathway hub I was helping students with university applications, both masters and undergraduate students.

I am a hard working lady. Fluent in in English and Shona. Willing to learn new things and new environment with new people. Good with team work and good communication skills.

THANK YOU

MISS RUTH C

MAME: RUTH BATSIRAI CHOTO

MOBILE: +263*********

ADDRESS: 797 HELVETIA CLOSE, BORROWDALE HARARE

EMAIL: ****************@*****.***

DATE OF BIRTH: 1 MAY 1999

GENDER: FEMALE

MARITAL STATUS: SINGLE

CITIZENSHIP: ZIMBABWEAN

PROFILE:

Dedicated and efficient person with experience managing front desk and consultant work in a diverse and dynamic environment. Skilled in handling administrative tasks providing excellent customer service and maintaining a positive and organized workplace. Proficient in managing communication channels, scheduling, record-keeping, ensuring seamless office operations. Adept at using various office software and technology to improve efficiency. Known for strong interpersonal skills, professionalism and a proactive approach to problem-solving. Committed to supporting the needs of staff and visitors, contributed to a productive and welcoming environment.

EXPERIENCES:

Greeted and directed visitors and clients, ensuring a positive first impression.

Managed a multi-line phone system, handling incoming calls and directing them to the appropriate departments.

Maintaining a clean and organised office space, ensuring a welcoming environment for clients and visitors.

Scheduled and coordinated meetings, appointments and travel arrangements for staff.

Assisted with administrative tasks, including filing, data entry and handling correspondence.

Processed and distributed incoming and outgoing mail and packages

Assisted in the preparation of company documents and presentations

Consulted with students and clients on their carrier path.

Experienced in data collection

SKILLS:

Customer service

Multi-line phone system management

Schedule and calendar management

Data entry and recording keeping

Office supply management

Mail and package handling

Document preparation and presentation

Event and meeting coordination

Invoice and cash handling

Microsoft office

Consultancy work

Language:

English

Shona

QULIFICATION:

Certificate in Reception and office management at Trust Academy

Care certificate with Flexebee LTD

Dementia care certificate at Alison Certificates

REFERENCES:

Mr A. lima (DIRECTOR)- ZIAYN media company, Harare

Cell: +90-548*-***-***

Worked as a receptionist and assistance

Mr T. Teya (Manager)- Megasave cash and carry, Harare

Cell: +263-***-***-***

Worked as a receptionist then moved to cash office

Miss R. Zarimwa (consultant manager) Pathway hub, Harare

Cell: +263-***-***-***

Miss R. Muchenjenje (marketing manager) pathway hub, Harare

Cell: +263-***-***-***

Contact this candidate