**************@*****.***
* ******** ****** ******** *******
on 5
Florida 1705
Skills
*Problem solving skills *Computer
skills ( Word, Excel, Power Point)
*Attention to details And being
able to deliver high level of
accuracy. *Leadership and Team
Management *Security and Loss
Prevention *Exceptional Customer
Service *Operational Efficiency:
*Effective Communication and
Interpersonal Skills
Reference
Sandra Masoleng - "Converse (LA
retail)"
Area Manager
Fundiswa Mashalaba - "Refinery (
Pepkor)"
Area Manager
Goitsemodimo Mere - "Old Khaki (
Cape Union Mart Group)"
Store Manager
**********@********.**.**
Victoria Mahlangu - "Poetry ( Cape
Union Mart Group)"
Store Manager
Language
Setswana English Isizulu
Personal Details
Date of Birth : 03/02/1995
Marital Status : Single
January
2024 -
Current
PUSELETSO MONTSHIOAGAE
Objective
To acquire professional knowledge and skills in Business Administration. I aim to develop myself as a seasoned professional, to apply skills and expertise to any projects at hand, to benefit the organisation I am employed in and contributing to the profession
Experience
Converse ( LA retail )
Store Manager
*Admin (Banking and responding to emails)
*Payroll (Sage)
*Help monitor inventory levels and manage stock replenishment.
*Assist in conducting regular inventory audits to ensure accuracy.
*Work with the receiving team to ensure that new stock is processed and displayed promptly
*Ensure the store complies with all safety regulations and company policies.
*Assist in conducting regular safety inspections and addressing any potential hazards.
*Help maintain security standards to prevent loss and ensure a safe environment for customers and staff.
*Assist in implementing visual merchandising strategies to attract customers and increase sales.
*Monitor sales performance and contribute to achieving store sales targets.
*Participate in promotional activities and events to drive customer engagement and sales.
Nationality : South African February
2023 -
December
2023
November
2021 -
January
2023
Refinery ( Pepkor)
Store Manager
*Admin (Banking and responding to emails)
*Payroll (Sage)
*Help monitor inventory levels and manage stock replenishment.
*Assist in conducting regular inventory audits to ensure accuracy.
*Work with the receiving team to ensure that new stock is processed and displayed promptly
*Ensure the store complies with all safety regulations and company policies.
*Assist in conducting regular safety inspections and addressing any potential hazards.
*Help maintain security standards to prevent loss and ensure a safe environment for customers and staff.
*Assist in implementing visual merchandising strategies to attract customers and increase sales.
*Monitor sales performance and contribute to achieving store sales targets.
*Participate in promotional activities and events to drive customer engagement and sales.
Old Khaki ( Cape Union Mart Group)
Assistant Manager
*Banking and filing.
*Opening, and closing the store, and relieving other store leaders in different locations.
*I communicate effectively with upper management and train new staff members in visual merchandising and customer service.
*I maintain back-office equipment, lead team members, and ensure the security of the store by implementing measures to reduce theft, loss, and spillage.
*I increase customer loyalty through consistent and dependable service, attitude, and knowledge, and deal with difficult situations and customers professionally.
*I make sales and reach individual and the store's monthly targets, complete customer service tasks.
*Manage office documentation using computer-based software, conduct daily stock counts, and order supplies.
* I use programs for Microsoft Office suite such as Word and PowerPoint. Old Khaki ( Cape Union Mart Group)
Shift Supervisor ( 3rd key holder)
*Banking and filing
*Entrusted with opening and closing the store
*Relieving other store Leader in other stores (malls)
*Communicating with upper management
*Training new staff members, visual merchandising
*Maintaining back office equipment including scanners, printers and telephones
*Leading team members
* Product training and customer service training
*Maintaining security of the store and implementing measures to reduce theft, lo
* Increase customer loyalty through consistent and dependable service, attitude
*Dealing with difficult situations /customers
* Making sales and reaching individual and the store's monthly targets
*Housekeeping
*Completing customer service tasks such as placing orders for customers and e
*Managing office documentation using computer based documentation softwar
*Daily stock counts
*Ordering supplies
*Using programs for Micro Soft office suit such as Word and Power Point Poetry Store ( Cape Union Mart Group)
Sales Assistant
*Greet customers upon entering the store
*Assist customers in locating specific products (customer service)
* Visual merchandising
*Training new staff members
* Ordering customer orders and doing follow ups
*Opening /receiving new stock
*Housekeeping the store
*Responding to emails and customer queries
*Product knowledge trainings
*POS trainings / cashier
* Daily stock counts
*Replenish stock on the shop floor
Education
South West Gauteng College
Management Assistance
N6 certificate
Thutolore Secondary School
Grade 12
Grade 12
Driver's License
Code 10