Logistis Specialist

Reginald Glenn

Charlotte, NC 843-***-**** *********@*****.***

Professional Summary

Dynamic Supply Chain Planning Supervisor with 13+ years of advanced experience in global logistics management, shipment lifecycle optimization, and end-to-end supply chain supervision. Expertise in developing and executing strategies to enhance operational performance, reduce costs, and strengthen supplier and vendor partnerships to drive significant business outcomes. Renowned for leading cross-functional teams and delivering transformative solutions to elevate organizational efficiency and achieve strategic objectives.

Work Experience

Daimler Trucks North America Fort Mill, SC

Supply Chain Planning Supervisor II January 2023 - September 2024

●Led the Fort Mill, SC Supply Chain Team, mentoring 4 specialists in cultivating supplier relationships, resolving delivery challenges, and furthering collaboration for operational excellence

●Developed and executed long-term supply chain strategies, ensuring alignment with business goals, addressing capacity issues, and optimizing production location decisions

●Oversaw supply chain planning for key events, new product launches, and network redesigns, effectively forecasting part requirements and coordinating cross-functional teams

●Drove continuous improvement projects and initiatives, enhancing team efficiency, timely issue escalation, and maintaining clear communication with management on supply chain matters

●Proactively collaborated with suppliers, cross-functional departments, and DTNA plants to tackle obstacles, upholding uninterrupted production and timely delivery of components

●Acted as the key decision-maker for daily activities, adhering to policies, procedures, and business plans, promoting smooth operations, and achieving performance targets

●Successfully coordinated effective supply chain strategies, resulting in successful business execution of new programs and initiatives, fostering organizational growth and success

Daimler Trucks North America Fort Mill, SC

Supply Chain Planning Analyst II April 2022 - January 2023

●Investigated inventory discrepancies by reviewing supply reports, delivery timelines, and restock intervals, enhancing material availability across distribution points.

●Evaluated production consistency through analysis of scheduling data, output logs, and operational benchmarks to increase manufacturing reliability

●Interpreted supplier metrics by synthesizing cost breakdowns, fulfillment rates, and lead times to drive informed recommendations and elevate overall performance

●Earned advancement to Supply Chain Supervisor in under six months by optimizing coordination processes, improving throughput accuracy, and prompting measurable gains in logistics efficiency

Maersk Line Charlotte, NC

Application Manager December 2017 - June 2021

●Directed global deployment of Business Intelligence Applications, bolstering real-time decision-making for 33,000 users across logistics, finance, and customer service operations

●Acted as the primary liaison between 5,500+ users and 10 software developers, propelling continuous application enhancements to meet evolving business needs

●Diagnosed and resolved root causes of data quality issues by analyzing system logs, data flows, and user reports to uphold seamless application performance

●Monitored regulatory shifts and company procedures, integrating necessary system updates to maintain full compliance and raise operational efficiency within the container line business

●Spearheaded the development and global execution of training programs, empowering users to maximize the effectiveness of the consolidated operational data store

●Created comprehensive user guides and led rigorous testing protocols (SIT & HOAT) to validate system functionality, enabling successful implementation and rapid user adoption

Maersk Line Charlotte, NC

Senior IT Analyst September 2012 - December 2017

●Championed the evaluation, design, and deployment of advanced IT solutions, elevating operational efficiency within global logistics

●Delivered expert-level technical support, rectifying complex system issues and safeguarding continuous service for mission-critical operations

●Orchestrated collaboration between cross-functional teams to refine and integrate enterprise applications, steering alignment with key business strategies and objective

●Carried out rigorous performance assessments, identifying vulnerabilities and executing strategic improvements to boost system reliability and scalability

Maersk Line Charlotte, NC

Import Customer Service-CARE Agent June 2010 - August 2012

●Managed all phases of the export shipment process, confirming timely and accurate deliveries through effective coordination with cross-functional teams

●Collaborated with customers and internal teams to quickly resolve operational challenges, minimizing disruptions and optimizing shipment flow

●Served as the primary client liaison, facilitating rapid issue resolution and improving service quality within the Maersk Line

Additional Experience

Orangeburg Department of Public Utilities Customer Accounts Manager

US Aircraft Carrier / US Navy Section Leader

Skills

Supply Chain Management, Business Operations, Global Logistics & Distribution, Data Analytics, Forecasting & Demand Planning, Procurement & Inventory Optimization, Risk Management & Mitigation, Quality Control & Assurance, Compliance & Regulatory Adherence, Process Improvement

Education

Courses Completed in Business Administration Lincoln College

Graduated Aerographers Mate Training, Weather Observer US Department of Defense Weather School

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