Network Administration Administrative Support

Lawrence Arthur

P.O. Box *****, Accra, Ghana

233-********* **********@*****.***

Accra-Ghana

OBJECTIVE

Detail-oriented individual seeking an administrative support role with the Ghana National Petroleum Corporation-Foundation. Bringing extensive experience in Business Administration, Computer Hardware and network administration to effectively contribute to advancing your institution’s corporate goals.

Proficient in Computer Hardware and Network Administration with more than seven years of solid and progressive working experience in all facets of Computer Setups and Repairs, Software installations, VOIP, CCTV installations and Biometric device installation.

Competence in the use of Banking Software’s like Mitsbank, Teksol Teb 2 and Bank of Ghana reporting systems (EFASS and ORASS).

Committed to inclusiveness, with the ability to work effectively with diverse groups of people and key leaders in the organizations, interpersonal skills in establishing and cultivating strategic partnerships.

Highly dedicated and results-driven individual; enjoys being part of a productive team and thrives in challenging working environment while coordinating numerous time-sensitive activities

Advance knowledge in Microsoft Suits (Word, Excel, Power point, outlook and Access).

EDUCATION

Diploma in Public Administration

University of Ghana, Legon, Accra. (2023)

Certificate in Cisco Certified Network Administration (CCNA) Ghana institute of management and public administration (GIMPA). (2014) Certificate in Network Essential Plus

IPMC Tesano (2011)

WORKING EXPERIENCE AND CAREER HISTORY

National Service Personnel Nov 2023-Oct 2024

Ghana National Petroleum Corporation (GNPC), Takoradi

Worked with the Education and Training Unit in collection of data for 2024/2025 scholarship candidates and other administrative work.

Worked with the Economic Empowerment unit helped designed data sheet to help analyze all artisans’ who passed and failed for the Western, Western North, Ashanti, Central and Greater Accra.

Helped designed a data sheet to help summarize work done so far.

Worked with the Environmental and Social Amenities unit prepared reports on ongoing project at the Western and Central region to know the status of the projects.

IT Consultant Jan 2020-Oct 2023

Needs Microfinance Limited, Accra

Trained IT staff in accordance with business needs.

Implemented IT solutions designed to meet business requirements.

Engaged with stakeholders from various departments within the company regarding their IT needs.

IT Manager Mar 2016-Dec 2020

Assurance Savings and Loans, Accra

Implemented and enforced the organization’s IT policy and best practices manuals.

Setup workshops and training programmers’ for staff.

Conducted routine evaluations of network and data security to safeguard the organization data assets.

Monitored resource utilization and conducted regular asset audits.

Ensured timely resolution of user issues and prioritized tasks based on urgency and importance.

Performed regular risk assessments and put in place disaster recovery plans. Network Administrator Mar 2014-Mar

2016

Midland Savings and Loans, Accra

Diagnosed and Troubleshoot network connectivity issues.

Installed and configured routers, switches, workstations, CCTV and software’s

Provided support in the form of procedural documentation

Conducted electrical safety checks on equipment

IT Technician / Sales Executive officer Jan 2010-Feb 2014

Heroes World Computers, Accra

Branch manager

Prepared computers and accessories for sales

Repaired faulty computers and other accessories for customers

Installed windows and configured hardware and software

Provided support for customers

IT Technician Jan 2008 - Feb

2009

Everest Computers, Accra

Repaired faulty computers and other accessories for customers

Installed and configuring hardware and software

Provided support for customers

Identified and prepared hardware for disposal when necessary SKILLS

Proficient in Computer Hardware and Network Administration

Advanced computer skills in MS Suite (Word, Excel, Power point, outlook and Access)

Ability to multi-tacking and problem solving oriented.

Knowledgeable in office management and procedures

Ability to meet time line.

REFERENCES

Mss Lubaba Jawulaa

Unit Head-Environments and Social Amenities

GNPC-Foundation

Mr James Kingsley Addai

General Manager – ASL

***********@*****.***

Rev. Dr. Samuel Okae

CISA – BoG

*******@*****.***

Contact this candidate