Software Engineer

Thomas Vu

********@*****.*** 817-***-****

Dallas, Texas

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Summary

Accomplished Software Engineer with 12+ years of expertise in AI/ML, Cloud, Robotics, Cybersecurity, Computer Vision, and Healthcare. Proficient in full-stack development (Java, C/C++, Python) and backend integration, with a proven track record of managing and migrating large-scale projects (400+ APIs, Kubernetes clusters), optimizing resource efficiency, and implementing cutting-edge technologies and security protocols. Skilled in debugging, performance optimization, and Agile collaboration to deliver high-quality, scalable solutions. Leverage cross-functional leadership, healthcare domain expertise, and technical mastery in cloud integration (Salesforce-MuleSoft, Azure certifications) to drive innovation through AI/ML, robotics, project management, junior mentorship, and academic research. Technical Expertise

● Languages: C++ 11/14, Java, Python, YAML, XML, SQL.

● Hardware: FPGA, Microcontroller, Raspberry Pi, Sensors, Motors, Universal Robots UR5 Robotics.

● Software: AutoCAD, Github, Atlassian Jira, Azure APIM, Office Suites, Wireshark, Bitbucket, Sourcetree, Postman, IBM MQ, JMS, Azure MQ, Unix/Linux, Confluence Cloud/DevOps: Kubernetes,, Azure APIM, MuleSoft, CI/CD pipelines, Docker, RESTful APIs

● AI/ML: Computer Vision (OpenCV), Neural Networks, Scikit-Learn

● Cybersecurity: Wireshark, SeedLabs, XSS/CSRF mitigation, Reg-Ex Professional Experience

Tech Industry

Senior Software Engineer (Cloud & AI)May 2022 - April 2025 Wipro Ltd.

● Innovation: Constantly Train and onboard new emerging technologies to offer cloud-based solutions to clients.

● Security: Implemented REST API-based threat detection for airline logistics, maintaining 99.9% SLA compliance.

● Mentorship: Trained 10 junior engineers in CI/CD, reducing deployment errors by 30% and accelerating release cycles.

● Management: Coordinated cross-functional events for 20+ teams, improving inter-departmental collaboration and reducing project delays by 20%

Software Engineer (Cloud Integration)May 2023 - March 2025 National Grid

● Leverage SW Agile scrum methodology with CICD to push to increase deliverables by 20%. Primary owner of a utilities project where I evaluated project feasibility, managed weekly goals and communicated with all levels of Business and Engineering to facilitate progressions.

● Architected iPaaS solutions on multiple projects by connecting, transforming or transferring, monitoring data between systems such as IBM MQ messages, Microsoft Azure Platform, Microsoft SQL Server, SAP as well as contributing to QA, Regression, Connectivity, Performance, and UAT tests where message failure rate had decreased from 40% to 2% since project onboarding. DevOps for a platform that was deployed with Unix/Linux Kubernetes K8. Version Control: 20250404

● Consulted on tech stack modernization, reducing overhead costs by 4% annually.

● Developed and Consulted in Microservice APIs in Object Oriented Programming (Java) for 20+ projects with 100% Successful Go-Lives..

Makerspace Coordinator & Moderator July 2020 - September 2024 Greystar & University of Texas at Arlington

● Consultation and fabrication of client projects and moderate makerspaces.

● Co-manage and upkeep of supply chain

● Provide Standard Operating Procedures and Safety Trainings to all authorized users. System Administrator & Operations Manager

Encore Family Karaoke February 2015 - March 2025

● Co-managed and defined business process SOPs for management and individual contributors.

● Oversaw marketing demands, supply chain, management, systems, and staffing.

● Seasonally audit compliance and emphasize on a safe work environment. Health Care & Health Care Technology

Robotics Pharmacy Technician January 2014 - December 2018 HEB & CVS Pharmacy

● Maintained Pharmacy robotics in optimal working conditions to provide 100+ prescriptions per hour to meet delivery deadlines and reduce manual pharmacy tech labor by 30% Projects

● Cloud Integration Mobile Outage Dispatch - Develop and manage APIs for field workers in utilities to quickly triage work orders for New York and New England Region.

● Cloud Integration Work Order Timesheets - Develop and manage API and proxy for field workers in utilities to maintain timesheet logging for New York and New England Region.

● Cloud Integration STORMS - Develop and manage APIs for field workers in utilities by syncing multiple systems in the New York and New England Region.

● Cloud Integration Public Municipal Permit Management Upgrade - Built new API and incorporated new features for existing 3 APIs to modernize system to simutaneously adapt to legacy and new systems involving permits for repair/construction work.

● Cloud Integration Migration - Migrate and test 400+ API, Firewalls, Proxies, Security protocols to new platform which will provide virtually zero downtime during any future deployment.

● Autonomous Robot Arm - Fixed Robotics, Computer Vision, AI/ML, UR5, ROS, Jetson TX1, Realsense, Real-Time Embedded Software Development.

● Computer Vision - Image Processing, AI/ML, Deep Learning, Neural Networks, Scikit-Learn, OpenCV.

● Balancing Robot - Machine Learning (Q-Learning) for an Inverted Pendulum.

● Exploring Robot - Wandering and Exploratory Robot (Sensor Fusion).

● Exploring Robot (Embedded Systems) - Texas Instruments Microcontroller, Mobile Robot with Sensors, Real-Time Embedded Software Development.

● Information Security - SeedLabs 2.0, NOP-Sled, Buffer Overflow, XSS, CSRF, Trojan Worm, Dirty COW.

● Signal Processing (Digital) - Signal / Noise Filtering.

● Tiny Reduced Instruction Set Computer - Finite State Machine on FPGA and OpCodes.

● 3D Printing & Fabrication - CAD Draft, Troubleshoot, Machine Upgrade & Maintenance.

● Hydroponics System - Google Home Integration, Self-sustaining System.

● Shopping Application - Android Studio, OOP, Mobile Application. Version Control: 20250404

Achievements & Certifications

● Microsoft Certified: Azure Fundamentals (AZ-900 Certificate)

● Microsoft Certified: API Management L1, L2, L3

● Mulesoft (MuleSoft Certified Developer L1 Certification)

● RFID Supply Chain Professional (ISCEA Certificate)

● Seedlabs 2.0 (Information Security Certification)

● ABET Computer Engineering Certification

● Hybrid Atelier Research Fellow

● Radio Frequency & Auto Identification (RAID) Labs Research Fellow

● OurCS@DFW & SCRF 2022 (Goldman Sachs) - “Security-H” (1st Place) - Computing Research Workshop Competition

● HEB & CVS Pharmacy - Kept Pharmacy Dispensing Robots at +90% Uptime. Soft Skills

● Teamwork: Adaptability, Agile Development Cycle, Deescalation, Intrapersonal, Iterative Development, Problem-Solving, Project Design, Project Management, Scrum Master, Time Management, Waterfall Development, Continuous Integration, Continuous Development (CICD), Live-Demo Days

● Communication: Bilingual, Proposals, Powerpoint, Public Speaking, Video Production Education

● Software Development & Engineering Mulesoft, Online / Boston

● Software Development & Engineering Microsoft Enterprise Skill Initiative, Online / Boston

● Computer Engineering, Bachelor's Degree (Cum Laude 3.6 GPA) University of Texas, Arlington

● Computer Science and Engineering, Various Certifications Udemy, Online Version Control: 20250404

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