Substitute Teacher Student Engagement

JANICE SPRINGFIELD

*****************@*****.*** 863-***-**** Frostproof, FL 33843

Skilled substitute teacher with experience at all K-12 grade levels. Possess a strong understanding of various curriculum standards and teaching methods, as well as the ability to quickly adapt to new classroom environments. Known for creating engaging lesson plans, managing classroom behavior effectively, and contributing positively to the learning environment. Have made significant impacts in previous roles by ensuring continuity of education during teacher absences.

Positive Reinforcement

Multi-Subject Instruction

Student Engagement

Lesson Planning

Parent Communication

Student Records Management

Verbal and written communication

Activity Planning

Instructional Strategies

Discipline

Classroom Organization

Behavior Management

Proficient in [Software]

Elementary Education

Classroom Management

Substitute Teacher, K-12 Polk County School Board - Frostproof, FL 08/2000 - 06/2003 Assisted with classroom instruction, following lesson plans and providing additional support to students. Provided feedback to teachers on student behavior and performance in the classroom. Monitored classrooms, ensuring that all students were safe and adhering to school rules. Collaborated with other staff members to ensure a positive learning environment for students. Supervised lunchroom duties, playground activities, field trips and after-school programs. Adapted lesson plans to meet the individual needs of each student. Encouraged open communication between teachers and parents about student progress. Administered assessments and evaluated student performance in accordance with district standards. Developed creative activities to engage students in learning opportunities. Utilized various teaching techniques to motivate students and foster their academic growth. Enforced school policies regarding discipline, attendance, dress code. Maintained accurate records of student attendance, grades and behavior reports. Modified instructional materials as needed for special education students. Established positive relationships with administrators, teachers and parents. Integrated technology into lessons when appropriate for enhanced learning experiences. Organized educational games or projects that reinforce concepts taught in class. Conducted review sessions prior to tests or quizzes in order to prepare students better. Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects. Enforced classroom routines to keep students on schedule and operating at consistent level. Provided classroom instruction outlined in teacher's lesson plans. Implemented lesson plans assigned by classroom teacher to educate students about key concepts. Provided notes and reports on school day activities to primary teacher. Educated students in various subjects to provide seamless transition during absence of head teacher. Requested as substitute teacher based on excellent referrals and trusted performance. Engaged students in discussions to promote interest and drive learning. Summary

Skills

Experience

Established and enforced rules for behavior and procedures to maintain order among students. Utilized positive reinforcement to motivate students. Remained up-to-date with emergency procedures to keep students and staff safe in emergency events. Facilitated discussions to encourage critical thinking and student engagement. Adapted teaching methods to meet diverse student learning styles. Encouraged student participation and active learning in the classroom. Integrated real-world examples to make learning relevant and engaging. Provided classroom instruction following regular teacher's lesson plans. Fostered a positive learning environment that promoted mutual respect. Developed and enforced behavioral management plans. Implemented classroom rules to maintain order and discipline. Managed classroom environments to ensure a safe and productive learning experience. Implemented conflict resolution strategies to manage student disputes. Prepared and delivered instructional materials suited to varied learning levels. Maintained classroom order and enforced school and class rules. Followed established lesson plans to continue learning trajectory. Supervised students during recess, break times and dismissal periods to prevent injuries and fights. Took attendance and maintained attendance records during period as substitute. Explained assignments and relayed information from lead teacher. Left notes for head teacher about notable students, events and problems. Answered student questions about course concepts.

Communicated with head teacher to execute priorities for school day and ongoing lesson plans. Distributed worksheets and homework assignments from head teacher to assist with classroom operations. Assisted struggling students with classroom assignments with one-on-one tutoring. Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions. Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension. Graded tests and assignments using head teacher's grading guidelines. Graded student assignments and exams and discussed results. Helped head teacher by restocking missing or low supplies in classroom. Personal Banker SunTrust Banks Inc - Frostproof, FL 08/1988 - 08/1988 Provided customer service to clients, including answering questions and resolving issues. Conducted account openings and closings for clients. Greeted customers upon entering the bank and directed them to appropriate personnel or services. Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions. Researched customer inquiries and reported findings in a timely manner. Responded promptly to customer emails, phone calls and requests for information. Cross-sold banking products such as credit cards, loans and investments. Performed daily balancing of cash drawer and reconciled discrepancies when necessary. Developed relationships with customers by providing exceptional service in order to increase sales opportunities. Identified potential fraud risks on accounts and reported suspicious activities to management. Maintained accurate records of all transactions conducted throughout the day. Analyzed financial documents provided by customers to determine their needs. Advised customers on various financial products available from the bank. Reviewed existing accounts for accuracy of information and compliance with regulations. Participated in training sessions regarding new banking products or services. Promoted additional bank services through personal contact with customers. Monitored changes in laws related to banking policies and procedures. Recognized opportunities for cross-selling additional banking products or services. Provided guidance on how best to utilize online banking tools for maximum benefit. Facilitated resolution of customer disputes in a fair manner while protecting the interests of the bank. Helped customers open and close accounts, apply for loans and make sound financial decisions. Followed operational standards, promoting security, risk management and compliance. Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty. Educated customers on variety of retail products and digital solutions, enhancing customer experience. Assisted and advised customers on using online and mobile banking systems. Maintained position of trust and responsibility by keeping customer business confidential. Expanded customer relationships by maintaining regular follow-up processes and rapport. Met with customers to analyze financial needs and maximize sales opportunities. Used product knowledge and abilities to execute consumer loans and other services. Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions. Cultivated relationships with partners to fulfill or provide appropriate referrals for clients. Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.

Recognized transaction needs and educated clients on service and digital channels to assist with self-service. Analyzed customer credit data and other financial information to identify solutions that aligned with customer needs.

Collaborated with team members to meet branch targets and objectives. Responded promptly to customer queries and complaints to find solutions and diffuse tension. Entered new account information into computers and filed related forms and other documents. Maintained customer data confidentiality while inputting information into system. Used customer and bank records to investigate and correct errors upon customer request. Used job-related software and computer to collect and record customer deposits, fees and issue receipts. Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution. Examined checks for endorsements to verify legality of documents. Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes. Prepared bank deposits, general ledger postings and statements. Approached prospective clients through emails and cold calling to consistently meet sales targets. Informed customers of procedures for depositing checks and applying for ATM cards. Identified transaction errors for unbalanced debits and credits. Issued initial and replacement safe-deposit keys to customers, admitting customers to vaults. Used currency-counting machine to count currency and received checks. Used customer information to tailor recommendations to promote cashier's checks, travelers' checks and savings bonds.

Received mortgage and other loan payments by verifying payment dates and amounts due. Banking Representative Meritor Savings and Loan - Lake Wales, FL 08/1986 - 08/1988 Ensured customer satisfaction by responding to inquiries, providing product knowledge and resolving complaints. Provided customers with account information, such as current balances and loan terms. Processed financial transactions including deposits, withdrawals and loan payments accurately. Advised clients on banking products and services available to them based on their needs. Maintained accurate records of customer accounts and transactions using the bank's computer system. Cross-sold bank products and services to existing customers in order to meet sales goals. Assisted customers with opening new accounts, issuing debit cards, setting up online banking access. Researched customer issues related to account activity, discrepancies or other problems quickly and efficiently. Analyzed financial data such as income statements, balance sheets and cash flow statements for potential loans or investments.

Monitored customer accounts for suspicious activity in accordance with Anti-Money Laundering regulations. Participated in branch meetings sharing best practices amongst peers in order to improve service delivery. Developed relationships with business owners by providing advice on how they can make the most out of their finances.

Generated monthly reports summarizing key performance indicators used by management for decision making purposes.

Conducted periodic reviews of personal accounts evaluating whether additional products could benefit customers' financial situation.

Performed research on changes in banking regulations that may impact operations at the branch level. Assisted customers with updating personal information such as address changes within the bank's systems. Maintained confidentiality of bank records and client information. Built and maintained client relationships through quality, personalized interactions. Entered customer transactions into computers to record transactions and issue computer-generated receipts. Counted drawers and reconciled remaining cash to accost for deposits and dispersals. Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds. Ordered checks, placed stop payment orders and conducted additional special services for customers. Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.

Adhered to financial services security and audit procedures. Opened new checking, savings and lines of credit for customer accounts. Identified and reported suspicious behavior to security personnel as appropriate. Trained employees on cash drawer operation.

Balanced daily cash deposits and vault inventory with zero error rate. Received and counted daily inventories of cash, drafts and checks. Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.

Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.

Verified amounts and integrity of every check or funds transfer. Prepared official checks for customer and internal bank needs. Reported daily averages and shortages to operations department. Leveraged customer service and sales abilities to consistently meet performance goals. Transmitted orders to supply cash to meet daily needs. Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

Polk State College Winter Haven, FL 06/1985

Associate of Arts: Secondary Education

Completed 63 credit hours and 2 year degree credits Raised four active children

Coached little league baseball, softball, and t-ball Actively engaged in raising my children to participate in school groups/functions Supported the 4-H and FFA, and helped my children/students with projects inside and outside school hours. Home schooled my youngest daughter (whom has a learning disability) from 9th grade to 12th grade. She was dual enrolled through public and Florida Virtual School and graduated with class honors in 2016. A member of the American Angus Association and the Florida Angus Association. Traveled all over the United States representing Florida while participating in angus shows with my children. Education and Training

Activities and Honors

Contact this candidate