ANOTIDA GRACIOUS BIKA
Address : ** ******* *** ****** ****** : Female
Contacts :071******* (calls ) Email : anotidagraciousbika@gmail,com 078*******(whatsapp)
Age : 20
E D U C A T I O N
National certificate in Information Technology 2022 Ordinary Level Hurungwe Secondary School January 2017 – February 2021 7 O’level Passes including Maths and English
EXPERIENCE
Sales Rep Business Image Solutions
Duties
• Selling Products(printers,cartridges, laptops ) and Services – Using persuasive communication to convince potential customers.eg schools
• Generating Leads – Identifying and reaching out to prospective clients.
• Meeting Sales Targets – Achieving set goals within a specific timeframe.
• Negotiating Contracts and Prices – Ensuring favorable terms for both the company and the customer.
• Presenting and Demonstrating Products – Showcasing the benefits of products or services.
• Maintaining Customer Relationships – Following up with clients to ensure satisfaction and encourage repeat business.
• Analyzing Market Trends – Understanding customer needs and adjusting sales strategies accordingly.
• Handling Customer Complaints – Resolving issues to maintain a positive brand reputation. Merchandiser Netone
Duties
• Product Placement – Strategically arranging network provider products in stores to maximize visibility.
Business Information Systems
Computer Operations and Packages
Programming using C++
Information Technology Concepts
Principles of Accounts
Business Communications
Currently an ND3 student …
• Inventory Management – Ensuring stock levels are maintained and replenished as needed.
• Market Analysis – Monitoring trends and customer preferences to adjust merchandising strategies.
• Supplier Coordination – Working with distributors to ensure timely delivery of products.
• Sales Support – Assisting sales teams by providing insights on product performance.
• Promotional Activities – Implementing marketing campaigns and special offers to boost sales.
• Customer Engagement – Educating customers on network provider services and resolving inquiries.
Cashier Chicken Village (currently )
Duties
Greeting Customers – Welcoming guests with a friendly attitude. Taking Orders – Accurately recording customer orders and relaying them to the kitchen staff. Handling Transactions – Processing cash, credit, or debit payments and providing correct change.
Resolving Customer Complaints – Addressing concerns or escalating issues to management. Maintaining Cleanliness – Keeping the counter and seating areas tidy. Assisting with Food Preparation – Helping with simple tasks like packing food or filling beverage cups if needed.
Updating Menu Boards – Displaying specials, promotions, or price changes. Restocking Supplies – Ensuring service areas are stocked with necessary items Skills
• Excellent communication skills
• Strong administrative skills (managing office operations and handling documents)
• Microsoft Suite efficiency
• Problem solving ability
Chicken village
Mr Makumbe 077*******
Mr Musuki 071*******
Business image solutions
Mrs Sumani 071*******
Mrs Makomichi 077*******
R E F E R E N C E S