Program Manager Scrum Master

Summary: Fifteen plus years of progressive experience in portfolio management, cloud native program management, project management, product management, microservice product owner, business analyst, scrum master, agile coach, business process management, account management, application analysis and ITIL support. Experienced Program Manager in Energy-Manufacturing, Telecommunications, Healthcare, Financial Services, International Banking, Supply Chain Management, Data Center Infrastructure (GPU), Google Vertex AI, SIA Enterprise Architecture, Salesforce AgentForce, Real Estate Construction, and Government arenas.

My technical experience includes providing success to many of the IT professional disciplines through leadership, comprehensive customer-oriented solutions, operational and organizational redesign, application development (SDLC - SAFE - Agile Scrum), DevOps, database development, systems engineering, Google Generative & Agentic AI, while working within the R&D and deployment processes. Proven experience in communicating professionally with all levels of management, client stakeholders, and strategic customer alliances.

Education:

Colorado Technical University

Executive eMBA (Corporate Management)

Colorado Technical University

Master of Science Information Technology (IT Management – ITIL Focused)

Colorado Technical University

BS Computer Systems System Engineering (Computer Science – 95% completed before Masters)

Kutztown University of Pennsylvania

BS Education (Telecommunications)

Dale Carnegie Management Training

Completed 12 Week Business Management / Public Speaking Course (Executive Management Presentations)

Denver Center Theater Academy / Denver Center of Performing Arts 2006 – 2008

Business Presentation / Public Speaking / Off Broadway Theater Performances

Professional Scrum Master / Product Manager / Product Owner (SDLC Framework)

PMI Member ID: 2598840

Clearance: Possessed TOP SECRET SCI/SBI Security Clearance from 1986-2002 (U.S. Air Force & DOD companies)

Professional Experience:

Allegis Group – Enterprise Architecture Team / AI Center of Excellence Lead / AI Technical Program Manager / AI Product Manager / Allegis

Enterprise PMO / Teksystems Employee ID: 079*****-**/2024 – Present

My current tenure as the AI Technical Program Manager leading the Artificial Intelligence Center of Excellence (AI COE) at Allegis Group is to successfully ideated, orchestrated, and delivered multiple high-impact AI initiatives aligned with core business objectives. I collaborated with multidisciplinary teams, from C-suite executives to engineers and analysts, ensuring robust program governance, measurable progress, and scalable outcomes. Through a structured and agile project management approach, I implemented AI solutions that enhanced operational efficiency, unlocked predictive insights, and laid the groundwork for responsible AI governance across the enterprise. I also played a pivotal role in establishing a culture of innovation and cross-functional synergy, mentoring talent, and building frameworks for continuous AI-driven transformation. As a newly formed AI CoE team, we were able to implement various Agentic solutions such as Salesforce’s AgentForce, Microsoft 365 Copilot, Bullhorn Copilot, and various other AI Copilot applications, enterprise-wide day-to-day working solution tools such as Language Translation solutions for our EMEA and ASIA regions. LLM solutions were designed and implemented by our AI CoE and Allegis IS teams using Google Cloud and OpenAI. We also implemented a risk management system called Holist.ai to track and evaluate all the new AI tools and applications coming into the company to assist the Third Party-Risk functionality and security obligations.

Implemented AI Governance enterprise-wide to the Allegis Group and Op-Co audiences. Followed our AI Center of Excellence Maturity Model to show progression.

I am currently working with the Allegis Group OCM team (Organizational Change Management) to develop several Agentic tools to assist their day-to-day operations.

Lead the planning, execution, and delivery of multiple AI initiatives, ensuring alignment with organizational goals and objectives.

Develop and maintain comprehensive project plans, including roadmaps, timelines, milestones, budgets, and resource allocations.

Collaborate with stakeholders across various departments to define project scope, requirements, and success criteria for AI initiatives.

Manage project risks and issues and implement mitigation strategies to ensure project success.

Coordinate and lead cross-functional teams, including data scientists, engineers, and business analysts, to execute AI projects effectively.

Drive continuous improvement and innovation in AI project management processes and methodologies.

Foster a culture of collaboration, accountability, and excellence within the AI team and across the organization.

Proficiency in all project management methodologies, tools, and techniques, such as Agile, Scrum, Kanban, Stage Gate, and Waterfall. Trying to implement Agentic Agile!

Technical Agentic Workflow Process: Agentic Parallel Workflow Design, Agentic Workflow Design and Visualization, Agent Orchestration

oMulti-Agent System Design, API Agentic Integration with Databases, RAG systems, and most internal applications.

oBuilding capability matrix for each internal customer, as to not duplicate enterprise efforts and save money on the overall roadmap.

oGiven we worked as a start-up in the beginning. We emphasized a sincere governance intake platform (SOW) and workflow process. This new intake process allowed us to, enterprise wide, track all request and AI tools being explored by all Allegis Group customers on a global scale. Holisic.ai was a huge help during the evaluation process.

oThe enterprise was hoping to implement Agentic tools to assist with the integration with Oracle Fusion which was coming online in the next six months.

oCurrently implementing Salesforce AgentForce and Oracle Fusion / Contracting teams Deloitte, Ernst & Young (EY) and Gartner.

Apple Corporation – Apple Cloud Transformation Technical Program Manager – AMP DSCE Media Domain Platforms SRE EPM – Engineering Svc Delivery

AMP/ASE DSCE (Apple Media Plaforms Digital Supply Chain Engineering), Apple Cloud Engineering, AJAX Generative AI / Google Generative AI POC / AMP

Commerce - iTunes, Apple Music, Books, Podcast, Digital Content, Video Streaming, Fitness, APP Store Applications and Baremetal Environments / AWS@Apple / Employee ID – 232******* / Badge – 3039778 / Aug 2022 – March 2024

Apple strives to bring the best personal computing experience to students, educators, creative professionals, and consumers around the world throught its innovative hardware, software, and internet offerings. Apple’s digital supply chain strategies aim to improve user experience, efficiency, and innovation through technology. As the DSCE Media Platforms EPM I’m able to assist the AMP orgainzation with a better ability to create, manage, and integrate with existing software engineering efforts married with their On-Prem infrastructure; as they move into their new AWS@ Apple Cloud environment. I provide agile sprint cycle to report on daily, monthly, and quarterly management updates that help align business strategy, highlight funding strategy, identify business risk in a timely manner, standardized delivery of all application updates across the PMO inorder to deliver the required outcomes.

As an Ajax GPT, SIRI, and Photo AI Integration POC (Proof of Concept), Apple has employed Google’s Cloud AI Portfolio support model to assist their marketing and software development teams (Business Users, Developers, AI Practitioners) to transform their traditional marketing campaigns to a new AI Framework. This is an exciting endeavor! Working directly with Google’s Sales Support Team (Sagar Kewalramani, Daniel Watrous, Ana Benitez), I’m able to set up business use case development sessions, drive weekly product demos, coordinate hands on labs, and provide the executive team with proof-of-concept and timely decision options - based on Google’s “Say-Do” service level agreements. Our AI transformation focuses on three areas and product research on competing products – POC AI Competitive Landscape: WRITER – Enterprise Generative AI / OpenAI. Apple Business Users: Prompt Engineering, Product Descriptions, Promotions-Sales and Marketing Strategy, Customer Experience, Social Media Persona, Legal & Ethical Framework. Apple Developers: GENAI App Builder, Duet AI, Vertex AI (Machine Learning), and Foundational LLM Models. Apple Practitioners: Foundation Models to implement Text-to-SQL, Chatbot, Code Generation, and Text-to-Image. We Integrate Cloud Discovery AI – Addressing Common Retail Problems – Search Recommendations, Poor Products, Abandoned Shopping Carts, etc…/ Increase Business Value & Outcomes – Self training AI model, Easier to search for products with an image / Assist in integrating Apple’s core Purpose and Values into our new AI Framework / Grow existing development and campaign teams into our new AI Framework. Apple ASE Salmon LLM Builder

AT&T IAM/IDP Services - Azure Cloud Transformation Technical Program Manager / Agile-Safe PMO-PI Facilitator / Azure Migration Specialist / Kafka Solutions Architect / Cyber-Security Business Analyst / Google Generative AI Implementation - Dec 2020 to Aug 2022 - AT&T ID – ATTWK01900630

AT&T IAM Services and Microsoft Corporation are embarking on an extensive, multiyear alliance where the two companies will apply technologies, including Cloud Native entities, AI, and 5G, to improve how people live and work today and in the future. Microsoft will be the preferred cloud provider for network and non-network applications, as part of AT&T’s broader public cloud first strategy and will support AT&T as it consolidates its data center infrastructure and operations. My charter as a cloud transformational program manager and solutions architect is to apply my knowledge of computer systems to help the IAM Services team engineer the migration from their on-prem datacenters to the Azure IaaS, PaaS, and SaaS cloud environment. Additional duties include working closely with dependent IT professionals to develop and integrate all Azure solutions, this allows the IAM team to identify areas for improvement and monitoring the outcome of new or upgraded systems on business operations.

Implement new Cloud Native process ideations and improvements, while giving voice and momentum to approved strategic initiatives.

Introduce the Reactive Manifesto – “People” Paradigm shift as a strategy to assist development teams to be “Cloud Native.”

Assist in architecting new EDA (Event Driven Architecture) cloud computing environments using Azure Cloud maturity models for increasingly advanced outcomes while using Apache Kafka.

Perform product comparison solutions to integrate new tools for the Azure cloud. i.e., Amazon Kinesis, Microsoft Azure Event Hum, Google pub/sub as in reference to Kafka

Assist in designing Microservice and APIs to integrate the Azure EDA service Mesh (Domain Driven Architecture).

Introducing new Cloud Native CI/CD automation and tools – [Security, Monitoring, API Gateways, Service Middleware, Orchestration, Service Mesh, Azure Financial Management and Serverless]

Microsoft Dynamics 365 ERP Cloud Migration strategy, planning, and implementation. (License Renewal)

Apache Kafka Solutions Architect (3.4.0) Cloud Native strategy, planning, and implementation

Used SAFE PI Planning Structure for all projects in the PMO (Excellent Process) (SAFE Release Train PM) Jira Align was our tool!

Research and implement Google Generative AI – Customer Enhanced Dialogflow CX Conversational Messaging (BOT) / Google Generative AI – Vertex-Duet-Foundational Models – Product Configuration

IBM Professional Services Technical Program Management @ Verizon Wireless / Enterprise AWS Cloud Implementation Program Manager / Microservice Architecture - Full Stack Software Development Team Management / IBM Program Delivery Manager / Agile Scrum Master / IBM Employee ID C-R6M7897/C-S50U897 Verizon Wireless Employee ID 8844706 October 2019 -to- July 2020

Program Management for Verizon Wireless Cloud Modernization Project (NSA). Our aim has been to produce high quality microservices that meet or exceed customer expectations, work effectively and efficiently in the current Verizon Wireless PNO infrastructure and are easily maintained and cost effective to enhance. Verizon has countless legacy applications, middle-ware platforms, and database integrations that need to be reverse engineered and modernized into a cloud based Domain Driven Designed API Architecture. My charter is to program manage 45 onshore and 15 offshore engineers to modernize their POS, CXP, MTAS, and MTAS-UI applications to a Java based (API) enterprise Cloud platform. Verizon mPOS (Mobile App) IOS & Android data update support.

Demonstrated leadership in the Program Management community. Expressing the ability to show differentiated invention and innovation on behalf of my team and client.

Trusted senior advisor to all levels of Verizon management with the ability to apply strategic thinking, detailed planning, while demonstrating, on a daily basis, a sincere understanding of business, financial, and technical requirements inorder to lead our teams around a common vision to create new business capabilities.

Managed Services Delivery Manager – providing focused quality IT capabilities to Verizon’s business applications and daily operations.

Leading our teams to aways look for better ways to improve process efficiencies and effectiveness to deliver the right solutions and drive feature innovations.

Developed systematic/pragmatic ways to collaborate across large, complex engagements and organizations, using a high degree of independence, initiative, and exercising sound judgement while owning the original concept through final implementation. My role requires me to be accountable for results, including on-time delivery, quality and completeness. IBM GBS/GTS

Currently managing the effects of Coronavirus on our client’s deliverables and my 65 teammates. Using all my leadership and people skills at this time!

Western Union Financial Services – Settlement Transformation Program Manager / One Platform PMO /

Enterprise AWS Cloud Implementation Program Manager / Salesforce Integration / Settlement Banking Data

Migration Process / Agile Scrum Master - Western Union ID 67449001 April 2019 -to- October 2019

Program Management for Settlement Transformation and AWS Cloud Integration and Microservice Development. This effort is for the One Platform program to maintain the cross-currency, cross-border money movement, that continually meets the needs of our domestic and global consumers and business partners. We are realizing this vision through our global cross-border platform supported by a multi-channel network that spans over 200 countries and territories. These efforts are forever evolving and adding global value.

One of my charters was to start and initiate a “Center of Excellence” for our ACM team. ACM will provide guidance and support for 36 integrated legacy applications. These applications would be integrated into Microservices and Aggregated API’s. Salesforce frontend now services WU operations globally as we move each legacy application into the cloud. Implement AWS Financial Management tool across all 36 applications.

Managed, designed, coordinated Salesforce ERP (MuleSoft) Integration with exiting WU frontend/backend systems.

PMO participation to move Boundary System Integration (IEEM) into AWS Workstream Delivery / Dataflows Settlement Banking Data process. Foreign Exchange Methodologies / Operations now within Salesforce (Customers)

Assisting teams in moving an extremely Monolithic Legacy System into the AWS Cloud; a complete Paradigm shift for this culture. Perform Business Analysis review and documentation of WU legacy iSeries AS400 system. Identifying, coordinating, and implementing AWS Disaster Recovery / Cloud Availability Architecture / Worldwide - Global Resiliency.

PMO participation in VIGO 1A, 1B and future 1C STP projects. All WU Cutover, Parallel and GO LIVE initiatives. Data migration reverse engineering and documentation process (Validation and Control Point Identification)

STP Integration Software Development (ACM-to-Talend-to-AWS-Salesforce / Inbound & Outbound banking traffic) Business Team Requirements review sessions. Contract RFP Prep and presentation to WU executives.

AWS Technology: Route54, Prometheus, S3, EC2, Docker Containers, DynamoDB, Kafka, load balancer, API Gateway, CloudWatch, CloudFront, Kinesis Firehose, Autoscaling, Monitoring and Alerting, Cognito, Data Encryption, Data backup and restore, Microservice development, Cloud Templates, Netezza, WU iWatch.

Research the existing SDLC process and make recommendations to implement Agile Scrum software development after new RFP approval. Performed Agile coach / Scrum Master duties to all development teams.

Researched future settlement products for the new Cloud space with AWS Blockchain technology.

Researched business requirements for the Institute for the World Economy

Reason for Contract Ending: My contract company Mphasis lost the RFP to Cognizant & Slalom. Note: We delivered the product as scheduled and designed.

Sling TV / Dish Network / IT-PMO OTT Technical Program Manager / Agile Scrum Master / Agile Software

Development PM (Dish – Agile Center of Excellence) / Enterprise Business Analyst (Corporate Fraud) /October 2017 to April 2019

OTT Agile PM /Scrum Master / Microservice Architecture Product Owner – Sling A La Carte TV software development. My role as an Agile servant leader is to introduce a Lean centric approach to the current development operation - maintain continuous improvement, improve quality, and empower the staff to self-organize and thrive. Scaled Agile Framework to Portfolio Level – CI/CD & DevOps lifecycle improvement using GitOps methodology. Conduct Agile ideation workshops to gather key requirements from business stakeholders for all Dev Team intake processes. Leading to the creation of solid business value statements at the Initiatives, Features and User Stories levels. Tasked to be a change agent, culture shift initiator to a more Lean and agile product delivery process at the SlingTV organization (Fast Paced Start-Up Culture).

OTT Architecture Front-end-Back-end pipeline / Java, Docker, Microservices, Kubernetes, Gitlab (Branch Deployment), CA Rally agile development processes. Ruby-On-Rails to Java Microservices migration.

DISH Set-Top Connected TV Viewer Measurement PM - Media Sales Data Patterns (Marketing Initiative) ComScore/Rentrak – Nielsen – MediaOcean – Invidi – Strata – Invision Inc – Freewheel (VisibleWorld) Dish Media Sales Linear and Non-Linear customer forecasting.

Facilitate Media Sales integration activities with respect to fully implementing Agile CA Rally Project Hierarchy for team and business visibility. Providing Agile scrum structure throughout all Dish application development groups (Moving all Dev groups to the AWS Cloud in 2018). Agile development Program Manager w/ Data Science, Big Data and Data Warehouse teams.

DISH Yield Management Development Program Manager - Amazon AWS Big Data Architecture – Building Serverless Big Data Applications - Dish datacenter PMO Operations team member for Cloud migrations (AWS).

Provide IT-PMO AWS account support and coordination with Amazon Pro-Serve team (Cloud growth strategy process).

Negotiated DISH’s Amazon AWS S3-EC2 (Elastic Compute Cloud) container service application and pricing strategy.

Programmatic Marketplace Management - Currently assigned as the Technical PM and Product Owner on the Yield Management development team performing gap analysis while facilitating Agile development activities on/with the Data Science, Big Data, and Data Analysis teams under a Rally initiative and iteration development structure.

Hadoop, Big Data, Enterprise Data Science, Enterprise Analytics, Forecast Predictive Architecture, GIS, Kafka, and Machine Learning research for DISH corporate fraud initiatives.

Amazon Rekognition - Home device data analytics integration. Training Data analysis via AWS cloud containers (IoT). Handheld audio activated remote control device.

Mobile Application Technical Project Manager (iOS, Android, Windows). Push Notifications Projects. Business strategy and execution process planning using Lean Canvas for project kickoff and team roadmap.

Product Owner activities in Rally. Performed gap analysis based on Rally configurations and design.

Mobile Application Development (MyDish), Push Notifications (Android & IOS – message fragments, Deeplink)

Dropbox Initiation to MyDish App customers and all Dish employees.

(MyDish)Mobile Application Development– Implemented simultaneous development for IOS, Android, Windows.

Engineering recommendations: Appcelerator Titanium was used to save time, provide consistent feature and framework support, and reduce overall operational cost.

Participated in Dish’s IT Cybersecurity Council (Policy Implementation) – PCI, PII & SOX compliance. Pushing project applications through the AWS security intake/instance process. Cybersecurity awareness exercises (Identity Management Processes).

Facilitate mGage interoperability – Mobile Messaging – Issue resolution coordinator (SMS, MMS, Push or OTT) – via Inform and Communicate Pro. Outbound Communications Services (OCS)

Engineering research: Enterprise 5G preparedness initiative – SOX Compliance for Dual Connectivity, starting to integrate these development spaces w/ IoT applications and technologies. (Infancy discussions)

Fraud Management Application Development Project (Curve 3 million a month losses) Large-Scale Machine Learning – IoT (Ne04j Node Mapping) Constantly collaborating with delivery data science team members, scrum masters, other product owners, Dish individual contributors, functional managers, product and program managers and a variety of other enterprise agile leaders. Research on COTS Enterprise Fraud Applications. We eventually chose WeDo!

Charles Schwab PMO Business Process Program Manager FinTech – Human Resources Dept. - Training and Talent Resources Software Development Team / Salesforce Sales / Salesforce LMS / SBL Advisor Services Sr. Business Strategist – Enterprise Business Analyst – 4/17 – 10/17

The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Schwab Advisor Services™ serves independent investment advisors and includes the custody, trading, and support services of Schwab FinTech (FinOPS) products.

Advisory Services Branch implementation of Salesforce CRM / ERP – Salesforce Sales tools, Salesforce Cloud Services, and Salesforce LMS.

Facilitate software development lifecycle approach from traditional Waterfall to Agile transition. Perform Workday integration with existing 3rd party data inputs – HRIS. Schwab FinTech, Financial Services Operations.

Assist in introducing updated PMO Organizational policies and procedures – ReOrg. and Relaunch Initiative.

Provide strategic, tactical, operational, and technical oversight of New Hire training projects. SBL - Schwab Business Learning division. Salesforce LMS / SumTotal LMS System. Provide Instructional Design project management – content analysis.

Perform Business Analyst activities and duties for the Enterprise “Leave of Absence” project. Business process modeling for Benefits, Payroll, HR Direct, Leave Management Administration, HR Policy Advisor, and Enterprise Legal.

Governor’s Office of Information Technology (OIT) – Colorado Department of Human Services (CDHS)

Sr. Project Manager / Salesforce Product Development - HB14-1317 & Universal Application Projects 4/16 – 10/16

The Governor’s Office of Information Technology is the backbone for Colorado Department of Human Services. OIT serves the executive branch agencies and by extension, the residents of Colorado. OITprovides IT infrastructure, network services, telecommunication tools, cloud computing, application development support, and agency provisioning.

Facilitate partnership with all OIT operations to assist product and application development. Following Software Development Lifecycle – I chair and facilitate meetings, problem solving, conflict resolution, resource management, coordination between other units within the organization, sponsor and stakeholder communication, document change controls activity when needed, make weekly updates to the Clarity project management software application. Perform collection, coordination, and signatures of project artifacts with respect to OIT PM gating guidelines, project management plan updates, discussions and action item resolution with outside contractors (Deloitte), and monitor and control overall project work. Assist OIT PMO and procurement teams with gathering and presenting key financial strategies and timely deliverable status.

Facilitated Vendor Management activities – 3rd Party operational support via COVENDIS.

Assisted in retiring legacy systems and implement new Salesforce.com shared services processes.(Development Migration to Salesforce Cloud)

Release Management coordinator – CAB Member (Hybrid Waterfall arena to Agile Scrum SDLC)

Salesforce Agile Development / Salesforce Program Migration Analytics / Salesforce Product Initiation /Application REQs

Received formal Agile (Scrum Master) training from the Deloitte Corporation (on site training – 3 Days)

Received formal Salesforce Training from the Deloitte Corporation (on site training – 3 Days)

Verizon Wireless Conferencing UCC - Program Manager / Product Manager / Sr. Business Analyst - NewProduct

Development – Advanced Communications Product Development (ACPD) Verizon Marketing - Z832557 - 2/15-4/16

Cisco WebEx Program Manager / Product Manager –Verizon Conferencing - Verizon is sole provider to 400+ International WebEx customers. Coordinated Vendor/Managed Services partnership with Cisco and other product management teams to define a consistent, integrated, holistic product management approach for all Verizon products and services. Following Software Development Lifecycle – Hybrid Agile Scrum methodolgies using Jira. InternalVerizon and Cloud based Web applications. Project budget 2M.

Program Manager – Cisco Global Service Provider – Cloud Services (Telephony, Audio, VOIP, Video, Billing)

Provide organization guidance and direction towards product lifecycle, product development, and customer’s operational and financial issue resolution process. UCC Multi-Media Operations and Implementation.

Provide organizational focus to drive new product development while delivering unique beneftes and superior value to customer base.Coordinating tracability matrix between customer, marketing, operations, development, and organizational goverance. Business Process stakholder for UCC – provide gap analysis and recommendations for improvement.

Provide Strategic, Tactical, Operational and Technical Business Analysis for UCC product development. Business Ethics owner for Cisco WebEx product. Maintain Traceability Matrixes and Release Planning Standards (Change Mgt Approvals)

Gather, analyze and document complex business requirements for major point application releases while providing technical and analytical expertise during every step of the SDLC process. (SaaS – Cloud based applications)

Maintaining PLC management strategies, and developing new processes and disciplines to align with current cost structures and budget thresholds. Client Cost Analyst, Project Budget Tracking, Stakeholder Financial Dependencies

Release-Mangement specialist for all Verizon Conferencing Communication applications – 18 differenct applications.

Provide PM strategies and application integration with respect to Oracle database environment(s). Skype for Business.

Provide strategies to validate business process architecture - reduce inefficiencies throughtout Shared Services processes.

Coordinate SDLC and architecture reviews to better faciliate system and software parity in the UCC environment

Cloud Collaboration Applications – Cisco Systems – Partner Services Manager – Acquisition Goverance Team

Advanced Communications Product Development -Verizon Product Innovation and New Business Ideation Processes.

Kaiser Permanente - IMG Program Manager – Enterprise Pharmacy Information Management EPIMS – EPIC

Healthcare Applications – Cloud Infrastructure Disaster Recovery Implementation (9/13 – 9/14) Kaiser ID - E704109

Epic's applications support functions related to patient care, including registration, scheduling, EMR security and retension; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technologists, pharmacists, and radiologists; and Billing-Payroll-Benefits systems for insurers contracted to Kaiser Permanente.

Managed 8 Project Managers (System Integration, Disaster Operations, QA,Infrastructure, DBA’s, Procurement, Bussiness Analyst, Network Facilitation, Vendor / Managed Services with IBM Cloud Services and StrategyTeam). Project Budget 8M (Hardware, Software, Migration and Operations – EPIC HIPPA Record Management, Salesforce LMS, and S3 Payroll systems)

Program Manage KP product conversion initiatives – Agile SDLC/Scrum-Pharmacy Systems and EPIC software migration project. Production data replication operations - DR / Resilency w/ Oracle. Workday POC implementation and go live instance for Kaiser HR group.

Set new milestones and goals for the KP Pharmacy Delivery disaster recovery group (Continous Cloud Availability)

Providing

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