Hayley Lauren Oates
Lake Hiawatha, NJ 07034
H: 973-***-****
C: 973-***-****
**************@*****.***
Work History:
Unit Secretary
Parsippany NJ, 07054
April 2025 to present
The Unit Secretary is responsible for assisting the Unit Manager/Nurse Supervisor in the day-to-day activities of the unit.
Greets patients/visitors and assists with any questions/requests
Answer phone promptly; Monitors call-bell system and ensure assistance is provided
Schedules follow-up appointments, notifying appropriate agency of STAT orders, scheduling transportation and other duties required; assist with gathering appropriate clinical information and face sheet when transferring patient/resident to hospital or appointment
Ensure medical records are in proper order; ensure telephone orders are signed by physicians; maintain adequate supply of all forms
Makes daily CNA assignment; maintains competency with facility applications; Lab and Radiology Systems
Works collaboratively with other departments to ensure admission rooms are ready
Ensures medical equipment needed for patients is obtained or returned when discharged and reports any unit issues that need prompt attention
Server at Nostrana
Boonton NJ, 07005
October 2024 to 2025
Assisted in the opening of a new restaurant. Helped facilitate soft opening to highlight the unique new dining experience in Boonton.
Greet customers, make them feel welcome, and provide excellent service
Take orders, recommend menu items, and run food and drinks to tables
Set and reset tables, replenish utensils, and refill water glasses
Adhere to sanitation standards and safety policies
Identify dietary needs and special orders
Complete guest transactions, calculate bills and return change
Liaise with kitchen staff, take feedback from diners, and respond to additional needs
Keep the break area clean, restock server stations, and refill ice
Restock Wine bottles & alcoholic beverages
Help take other servers orders if/when they are busy (pool house)
Knowledge of Wine & presenting wine bottles & pouring glass for the guests
Patient Care Technician
Pompton Plains NJ, 07444
August 2020 to 2024
Patient care: Assisting patients with personal hygiene, bathing, dressing, and eating
Patient mobility: Helping patients get in and out of bed, move between beds and wheelchairs, and safely move around the facility
Monitoring: Taking and reporting vital statistics and monitoring food, water, and medication intake
Communication: Listening to and recording patients' health concerns and reporting that information to nurses
Documentation: Completing forms, reports, logs, and records
Comfort: Providing patient comfort by utilizing resources and materials
Emotional support: Showing genuine care and understanding to patients and their families
Performed blood draw: Phlebotomy, overnight
Sat for 1:1’s overnight and watched and took care of patients with behavioral health issues
Performed emergency CPR in emergencies with Cardiac Arrests (code blue)
Participated in several Rapid Responses assisted by taking patient’s EKGs
Transporting and lifting patients
Housekeeper at Arbor Terrace Assisted Living
Roseland NJ, 07068
April 2020 to August 2020
Cleaning tasks: Thoroughly cleaning resident rooms, including beds, furniture, floors, windows, and bathrooms; sanitizing common areas like lounges, dining rooms, hallways, and staff stations.
Disinfection protocols: Proper cleaning procedures with disinfectants to maintain a hygienic environment, especially in high-touch areas.
Waste management: Properly disposing of resident waste, including medical waste, according to facility guidelines.
Laundry duties: Washing and folding resident linens and personal clothing as needed.
Resident safety: Being mindful of resident belongings and ensuring a safe cleaning environment.
Attention to detail: Maintaining a high level of cleanliness and tidiness in all areas.
Provide emotional comfort to the residents
Cheesecake Factory
Wayne NJ, 07470
November 2018 to February 2020 - COVID Closure
Server
Greet customers, make them feel welcome, and provide excellent service
Take orders, recommend menu items, and run food and drinks to tables
Set and reset tables, replenish utensils, and refill water glasses
Adhere to sanitation standards and safety policies
Identify dietary needs and special orders
Complete guest transactions, calculate bills and return change
Assisted with significant corporate events and parties
Certifications: NHA Certified Phlebotomy Technician, December 2024
References: Available upon request.