medical claims, medical billing, medical records
Resume:
Lacey Goodson
Magee, MS *****
***************@*****.***
Professional Summary
Well-rounded professional backed by management, office assistance, and cross-functional customer service experience. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with healthcare team. Maintain and assure patient privacy and confidentiality.
· Academic Honors Recognition – Honor Roll.
· Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
· Regarded as a natural people person with strong interpersonal communication skills.
· Manage time and priorities to meet established deadlines.
· Critical thinking skills necessary to interpret and apply information and resolve problems.
· Accounting Software – QuickBooks.
· Video Communication Platforms – Zoom, Skype, Google Meet, and MS Teams.
· Microsoft Office Applications – Word and Excel Type 54 WPM with 100% accuracy. Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance
Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management
Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing
Medical Office Medical Administrative Patient Registration Data Entry Work Experience
Medical Claims Specialist and Follow-Up
Vestra Healthcare Management and Consulting-Magee, MS January 2025 to February 2025
• Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
• Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
• Managed accounts receivable by tracking payments, following up on outstanding balances, and initiating collection efforts when necessary
• Collaborated with internal departments to resolve billing inquiries or disputes, providing excellent customer service and maintaining positive relationships
• Performed regular audits of billing records to ensure accuracy and completeness of financial data
• Generated monthly reports on key performance metrics such as invoice accuracy rate, average days outstanding, and collection rates
• Assisted with month-end closing activities related to revenue recognition and account reconciliation
• Maintained confidentiality of sensitive financial information while handling invoicing tasks
• Collaborated with cross-functional teams to ensure proper coding of expenses for accurate client invoicing
• Researched complex billing issues or disputes, working closely with clients or vendors to reach satisfactory resolutions
• Monitored aging accounts receivable balances regularly, taking proactive measures to address overdue payments or delinquent accounts
• Worked 150 accounts in two days to completion, to be removed from the monthly AR spreadsheet that was generated in Microsoft Excel.
Dishwasher Dessert Bar Attendant
Berry's Sea Food-Magee, MS
August 2022 to February 2024
· Properly cleaned and sanitized dishes, glassware, utensils, and pots.
· Maintained work area and dish machine.
· Prepared and set up for the bar, salad bar, and dessert bar.
· Operated the kitchen in a timely manner in a fast-paced environment. Prior employment includes work at Traxler Water Association as an Assistant Office Manager and Eagle Cash Advance as an Office Manage Prepared invoices, filed documents, maintained detailed records, and accepted and posted payments Education
Associate of Science Degree in Health Sciences – Medical Office and Billing Specialist,
Ultimate Medical Academy
January 2025 to December 2025
Diploma in Medical Office and Billing Specialist
Ultimate Medical Academy
January 2024 to December 2024
Skills
• Revenue Cycle Management Medicare / Medicaid Government Payers
• CPT & ICD-10 Coding
• Medical Billing Medical Office
• Reimbursement Processing
• Patient Registration
• Medical Terminology
• Medical Practice Management Systems
• Third Party Payers
• HIPAA Compliance Insurance Verification
• Data Entry
• Epic
• Medical Records
• Medical Administrative
• Insurance Claim Processing
Contact this candidate