Customer Service Bowling Green

Curtis L. Jones, B.S., M.A.

**** ********** **** ***** ***, Atlanta, GA 30339

614-***-**** (cell)

************@*****.***

SUMMARY OF QUALIFICATIONS

Dedicated and highly effective leader with 15+ years of experience in student affairs, teaching, advising and counseling. Proven track record of successful community outreach educational programs, public speaking, marketing and promotions, program planning and implementation.

EDUCATION

Masters Degree in Guidance and Counseling 1991

Bowling Green State University, Bowling Green, OH

Bachelors of Science in Family / Child Community Services 1989

Bowling Green State University, Bowling Green, OH

CAREER EXPERIENCE

Admissions Coordinator for the Physician Assistant Studies Program 2024 to 2025

Morehouse School of Medicine, Atlanta, GA

Conducted information sessions for prospective students, creating and utilizing multiple presentation types.

Attended career fairs and other school outreach to recruit students.

Served on several committees to collaborate with various departments on recruiting strategies.

Developed social programming for new student cohorts to successfully onboard them to the program.

Disaster Relief Specialist 2020-2021

Small Business Administration, Atlanta, GA

Provided information, assistance, and support to customers submitting EIDL applications for Covid-19 Relief

Completed accurate data entry in multiple support systems.

Standardized Patient 2016-2024

Morehouse School of Medicine, Atlanta, GA

Worked on a contractual basis as a Standardized Patient, role-playing various patient cases to assist medical students in developing their patient care, history taking, and physical examination skill set.

Adjunct Faculty On-Line Adult & Graduate Studies 2012-2019

Ohio Christian University, Circleville, OH

Taught College Success and Computer Skills for College in an online, accelerated adult degree learner program.

Provided online instruction and facilitation of structured curriculum to adult learners enrolled in two year and four-year degree programs.

Counselor-Career Services 2009-2010

Rowan Cabarrus Community College, Salisbury, NC

Provided college students with academic advising, crisis counseling, and career workshops services; made referrals when necessary; provided group administration/ interpretation of career, placement, and computer assessment test, and served as advisor to M.I.S.T.E.R-a Minority Male Mentoring Program.

Youth Development Specialist 2009-2009

Goodwill Industries of the Southern Piedmont, Charlotte, NC

Managed, monitored, and maintained a database and caseload of 140 youth ages 16-24, in a program sponsored by the American Recovery Reinvestment Act.

Trained and prepared clients for the world of work; offered youth offenders with support services to facilitate community re-entry; presented workshops in the areas of life skills, resume writing, financial management, and customer service to 25-30 participants per class.

External Coaching & Technical Support 2006-2008

Columbus Public Schools, Columbus, OH

Served as consultant/trainer for data-base management program designed to drive curriculum and improve test scores of Columbus City Schools students and offered 3-5 workshops per week for 20-35 participants.

Entering test questions into standard test database.

Diversity Coordinator/GRAD Counselor 2002-2006

Ohio Health, Columbus, OH

Developed and led diversity workshop trainings for all Ohio Health new hires twice a month for 25-30 new employees. Participant evaluations rated the course between good and excellent.

Served as an advisor/campus liaison to 200 Ohio Health employees (adult learners) attending Columbus State Community College to obtain a health-related degree for career advancement; assisted HR Department in recruitment and placement of GRAD students (95% placement rate of graduates upon completion of their program).

Campus Recruiter/Counselor/ Enrollment Advisor 1993-2002

Columbus State Community College, Columbus, OH

Established/strengthened relationships with various four-year universities and on-campus departments (including Workforce Development, Disability Services, and The Department of Multicultural Affairs) faculty and staff to effectively advise degree-seeking transfer students pre-nursing, student athletes, and undecided students; advised on average a caseload of 100 students per week.

Established and maintained an educational outreach program by working relationship with off-campus programs at Columbus State Community College in working with its prison education programs; provided workshops for Franklin County Juvenile Detention Center and various correctional facilities.

ADDITIONAL PROFESSIONAL EXPERIENCE

Examination Proctor for MD and PA Programs

Morehouse School of Medicine, Atlanta, GA

Assistant Director of Multicultural Affairs

Ohio University, Athens, OH

University Instructor of Negotiation and Meditation and Diversity in the 21st Century

Wilberforce University, Wilberforce, OH

Standardized Patient Independent Contract Work

For the following organizations: Emory School of Nursing, Georgia Baptist College of Nursing, Georgia State College of Nursing, Kennesaw State University Nursing Program, Mercer Physician Assistant Program.

Curtis L. Jones, B.S., M.A

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