Supply Chain and Operations Executive

SERGIO NARCISO

Winchester, VA ***** 203-***-**** ************@*****.*** LinkedIn Profile

PROFESSIONAL SUMMARY

Strategic global supply chain executive with 25+ years of experience leading end-to-end operations, logistics, procurement, and manufacturing in regulated industries. Proven track record of driving multimillion-dollar cost savings, digital transformation, and supply chain agility through Lean, Six Sigma, and enterprise ERP systems (SAP, Oracle, NetSuite). Expert in S&OP, inventory optimization, and supplier performance management. Known for building high-performing teams, enhancing operational efficiency, and aligning supply chain strategy with enterprise goals. Trusted change agent with deep knowledge of FAR/DFARS, ITAR, AS9100, and cGMP/FDA compliance.

SKILLS

Executive Leadership & Team Development

Cross-Functional Collaboration

Change Management & Organizational Agility

Strategic Problem Solving

Global Supply Chain Strategy

Sales & Operations Planning (S&OP)

End-to-End Logistics Management

Procurement & Strategic Sourcing

Digital Transformation & ERP Integration (SAP, Oracle, NetSuite)

Inventory Optimization & Demand Planning

Lean Six Sigma & Continuous Improvement

Contract Negotiation & Vendor Management

Regulatory Compliance (FAR/DFARS, ITAR, FDA)

Data-Driven Decision Making & KPI Analytics

KEY ACHIEVEMENTS

Delivered over $10M in cost savings by leading global procurement transformation, implementing AI-driven logistics, and optimizing working capital to improve EBITDA margins and operational efficiency

Executed full ERP and WMS integration across four facilities, increasing inventory accuracy by 30%, accelerating fulfillment by 25%, and enabling real-time visibility across the global supply chain network

Increase savings to $23M, which was achieved through strategic sourcing and long-term supply agreements.

Transformed enterprise-wide S&OP processes, improving forecast accuracy by over 30%, aligning cross-functional teams, and enhancing inventory optimization and customer service levels

EXPERIENCE

Head of Supply Chain 09/2023 to 04/2025

GeneDx Gaithersburg, MD

Directed end-to-end global supply chain operations, overseeing $100M+ in annual spend. Reduced COGS and OpEx by $23M through strategic sourcing and negotiation of long-term supplier agreements, resulting in stronger EBITDA margins.

Led and managed a team of 5 direct reports at the manager and director level, including Procurement, Planning, Logistics, and Supplier Quality, with a broader cross-functional team spanning global operations.

Spearheaded enterprise-wide Sales & Operations Planning (S&OP) transformation, aligning cross-functional teams to unified demand forecasts, improving forecast accuracy by 30%, and cutting operational costs.

Led multiple digital transformation initiatives, integrating AI-driven logistics platforms and enterprise sourcing tools to reduce lead times and enhance supply chain visibility in real time.

Revamped inventory strategy using VMI, safety stock analytics, and JIT principles, reducing excess inventory by 30% while boosting global product availability.

Built and scaled high-performing, cross-functional supply chain teams. Drove leadership development, increased collaboration, and cultivated a continuous improvement culture.

Director, Materials Management 01/2023 to 09/2023

GeneDx Gaithersburg, MD

Led enterprise-wide inventory optimization initiatives, applying Lean, JIT, and time-phased procurement strategies to cut carrying costs and increase cash flow through improved working capital efficiency.

Implemented advanced MRP and automated BOM/routing systems, streamlining planning processes, and increasing inventory accuracy by 25%, reducing material waste, and enhancing operational agility.

Drove warehouse optimization, maintaining operational efficiency, and improving space utilization, accelerating order fulfillment, and lowering storage overhead.

Revamped vendor management strategy, instituting structured quarterly reviews and performance KPIs that improved supplier reliability and strengthened strategic sourcing alignment.

Directed full-spectrum supply planning and procurement operations, ensuring uninterrupted raw material flow, boosting production uptime, and minimizing delays across the manufacturing network.

Director, Warehouse & Distribution 03/2022 to 01/2023

Sema4/GeneDx Stamford, CT

Led large-scale cost optimization and digital transformation programs, implementing IoT, AI-enhanced inventory tracking, and high-density storage solutions to drive over $1M in annual savings and improve space utilization.

Directed strategic decommissioning of obsolete assets and surplus inventory, recovering over 80% of book value while aligning with sustainability goals and freeing warehouse capacity for growth initiatives.

Authored and institutionalized enterprise-wide inventory control frameworks, including SOPs, governance policies, and KPI-driven metrics, achieving a 20% reduction in stock discrepancies and audit readiness.

Oversaw multi-site logistics and warehouse operations, managing JIT replenishment, offsite storage, and synchronized movement strategies that cut supply chain delays by 35%, and elevated service levels.

Spearheaded ERP and WMS implementation across four major facilities, increasing inventory accuracy, enhancing fulfillment speed, and delivering real-time visibility across the distribution network.

Logistics Warehouse Manager 10/2021 to 03/2022

Danbury Mission Technologies aka Arka Group Danbury, CT

Brought on as a contract resource to lead ERP upgrade and streamline warehouse operations as part of a digital transformation initiative.

Led the successful SAP S/4HANA enterprise upgrade, managing cross-functional teams, risk mitigation, and end-to-end UAT to ensure a zero-downtime transition and enhanced system reliability.

Developed and deployed real-time SAP Analytics dashboards, giving executive leadership access to data-driven insights that improved decision-making and operational visibility.

Accelerated digital transformation through SAP Ariba implementation, automating supplier collaboration, reducing procurement cycle times by 30%, and improving compliance across global operations.

Established SAP governance frameworks for lifecycle management, agile delivery, and continuous system performance monitoring, resulting in reduced system-related incidents.

Aligned IT and supply chain strategy by optimizing SAP functionality to support long-term scalability, process standardization, and increased warehouse efficiency.

Warehouse Manager 10/2018 to 10/2021

Hologic Inc. Danbury, CT

Led the automation of manufacturing replenishment processes by integrating Oracle WM with Autonomous Mobile Robots (AMRs), achieving an efficiency boost and reducing manual labor dependency.

Delivered $1.2M in annual cost savings through Lean and Six Sigma-driven process improvements, focusing on waste elimination and standardized workflows across warehouse operations.

Managed over $100 million in inventory assets, including high-value raw materials and finished goods, implementing risk controls that minimized obsolescence and optimized holding costs.

Partnered with cross-functional teams to support rapid new product introductions (NPIs), reducing time to market, and ensuring supply chain continuity for innovation launches.

Implemented a data-driven cycle count program, maintaining over 98% inventory accuracy, reducing discrepancies, and improving order fulfillment reliability, and audit readiness.

Logistics Supervisor 12/2014 to 10/2018

Leonardo DRS Danbury, CT

Directed full-spectrum DoD logistics operations, optimizing GBL and LTL freight strategies to achieve over 98% on-time delivery across domestic and international channels.

Oversaw lifecycle management of GFE, raw materials, and OSP inventory, improving asset accountability and supporting zero-loss execution of multimillion-dollar defense programs.

Led internal audits and compliance initiatives, aligning logistics operations with KPIs and industry standards to enhance audit readiness and operational performance.

Facilitated cross-functional collaboration across compliance, procurement, logistics, and program management teams, ensuring seamless contract execution and regulatory alignment.

Ensured 100% compliance with federal regulations, including FAR/DFARS, ITAR, AS9100, and DCMA/DCAA standards, reducing audit findings and safeguarding program integrity.

Operations Supervisor & Project 01/2012 to 12/2014

Leonardo DRS

Directed full-spectrum DoD logistics operations, optimizing GBL and LTL freight strategies to achieve over 98% on-time delivery across domestic and international channels.

Oversaw lifecycle management of Government-Furnished Equipment (GFE), raw materials, and OSP inventory, improving asset accountability and enabling zero-loss execution of multimillion-dollar defense programs.

Led internal audits and compliance initiatives, aligning logistics operations with KPIs and AS9100/ISO standards to enhance audit readiness and operational efficiency.

Facilitated cross-functional collaboration across compliance, procurement, logistics, and program management teams, ensuring seamless contract execution and regulatory alignment.

Ensured 100% compliance with federal regulations, including FAR/DFARS, ITAR, AS9100, and DCMA/DCAA requirements, reducing audit findings and safeguarding program integrity.

Manufacturing Specialist II & Continuous Improvement 04/2007 to 01/2012

Leonardo DRS

Executed Lean manufacturing and Six Sigma initiatives to streamline production processes, reduce waste, and improve cycle times across key manufacturing lines.

Identified and implemented process improvements that resulted in measurable gains in production efficiency, first-pass yield, and defect reduction.

Conducted time studies, root cause analyses, and Kaizen events, driving incremental improvements that laid the groundwork for long-term operational excellence.

Collaborated with engineering and quality teams to enhance documentation, standard operating procedures, and training materials, supporting process consistency and regulatory compliance.

Contributed to the early-stage culture of continuous improvement, supporting strategic goals in cost containment, productivity, and quality assurance.

Technician III Manufacturing Project 07/2002 to 04/2007

Leonardo DRS

Machined engineering prototypes for R&D and product development teams, supporting all New Product Introduction (NPI) efforts, including DT and NDT testing.

Played a key role in product design validation, ensuring timely fabrication and precision execution in collaboration with engineering.

Supported cross-functional teams during critical build phases for advanced defense and aerospace systems.

Mechanical Assembler II 03/1999 to 07/2002

Leonardo DRS

Performed precision mechanical assembly of complex defense and aerospace components, adhering to detailed technical drawings, specifications, and MIL-STD quality requirements.

Collaborated with engineering and QA teams to identify and resolve build issues, improving overall product reliability and reducing assembly defects.

Executed detailed inspections and functional tests, contributing to quality assurance efforts and ensuring compliance with ISO and AS9100 standards.

Maintained accurate production records, supporting traceability, configuration control, and process documentation in a highly regulated environment.

EDUCATION

BS: Business Administration 01/2014

Post University

Undergraduate Studies 01/1997

IUPUI Indianapolis, IN

Undergraduate Studies 01/1996

University of Massachusetts Amherst, MA

WEBSITES, PORTFOLIOS, PROFILES

*******-******@*******.***

CERTIFICATIONS AND AWARDS

Six Sigma Green Belt

Awarded 2024 Top 100 Supply Chain and Procurement Professionals by Oncon Icon Awards

CONNSTEP Continuous Improvement Champion

DOD confidential security clearance (Top Secret)

CONNSTEP Certified Lean Facilitator and Trainer

IBIS Norcross Leadership Development Program and SMDS Leadership Development from UCF

Procurement Strategy Certificate from Cornell Universityd-4eca-add4-ae18ed6953ab#

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