Human Resources Coordinator

Mercedes Degeorge

Atlanta, GA • 256-***-**** • ****************@*****.***

Human Resources Coordinator with 6+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication, and organizational skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills, business acumen, and ability to work independently.

Experience

JUN 2023 – PRESENT

Patient Care Onboarding Coordinator Iman Park Dentistry Atlanta, Georgia

• Guide new patients through the initial intake process, including the completion of necessary documentation, verification of insurance details, and scheduling of initial appointments.

• Serve as the primary point of contact for new patients, addressing inquiries related to treatment plans, appointment logistics, and financial options.

•Collaborate with dental professionals to ensure that patients understand their treatment plans, schedule follow-up appointments, and coordinate care across different services as needed.

•Provide patients with information about dental procedures, post-treatment care, and preventive practices to promote oral health.

• Evaluate client needs to design personalized services, ensuring tailored solutions that enhance patient satisfaction and retention.

JANUARY 2020 – JUNE 2023

Onboarding Specialist Sertec Corporation Atlanta, Georgia

• Develop and disseminate comprehensive employee handbooks and policies that detail company operations, culture, and expectations.

• Conducted engaging orientation sessions, provided office tours, and introduced new employees to their respective teams to foster a sense of belonging.

• Organize and schedule necessary training sessions to equip new hires with the skills and knowledge pertinent to their positions.

• Executed performance management strategies that fostered employee development and organizational growth.

• Served as the main point of contact for new employees, addressing inquiries related to company policies, payroll, and benefits, and providing continuous support during their initial period.

OCTOBER 2018 – JANUARY 2020

Human Resources Generalist Veteran Affairs HealthCare System Atlanta, Georgia

• Review, update, and revise company hiring practices, vacation, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations.

• Facilitated employee orientation sessions to onboard new hires and integrate them into the company culture.

• Managed documentation processes to ensure compliance with regulatory standards and streamline record-keeping.

• Designed and executed training programs that strengthened employee skills and supported career development.

• Fostered team collaboration by promoting open communication and encouraging collaborative problem-solving.

• Developed recruitment programs to successfully increase minority recruitment and meet affirmative action requirements.

NOVEMBER 2017 – OCTOBER 2018

Human Resources Intern VXI College Park, Georgia

• Excellent verbal and written communication skills to interact effectively with candidates and employees.

• Strong organizational and time-management abilities to handle multiple tasks efficiently.

• Supported recruitment efforts by screening candidates and coordinating interviews with hiring managers.

• Coordinate new hire orientations, ensuring all necessary documentation is completed and new employees are well-integrated into the company culture.

• Assist in posting job advertisements on job boards and social media platforms, screen resumes to identify suitable candidates and schedule interviews with shortlisted applicants.

Skills

Type 59 words per minute • Proficient with project management software • Team player • Excellent time management skills • Conflict management • Public speaking • Data Analytics

Education

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