Business Analyst Lead

Zach Lindop

San Francisco, CA 831-***-**** **********@*****.***

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Business Analyst

* ***** ** * ******** Analyst in cybersecurity and development sectors, leveraging SQL and Excel to analyze data and draw insights. My expertise is working with cross-functional teams to gather requirements and create documentation, auditing databases to ensure compliance, utilizing Generative AI to automate tasks, reporting and providing user support. Technical Skills

SQL, Excel, Generative AI, Copilot, PowerPoint, IAM, Jira, Tableau, Oracle Cloud, Python, ServiceNow, Data Analysis, Business Analysis, Automation, Data Governance, Problem-Solving Experience

Truist / Infosys : Business Analyst (Dec 2022 - Mar 2025)

• Documented 50 process flows using PowerPoint or Word with aid of Copilot AI

• Daily SQL scripts for large Excel data exports of about 5,000 server instances

• Created 3000 Server roles with IAM, using Sharepoint to organize

• Led a compliance team of 3-5 to audit our database and assign owners to vacant accounts

• Automated audit report workflows, reducing completion time from 3 weeks to 1 week Gap / Infosys: Business Analyst (Feb 2022 - Nov 2022)

• Daily SQL scripting to generate reports, and identify trends

• SOAP and RESTful API testing to ensure the correct data is returned

• Unix Shell scripting to automate data packages and batch processing Kasa Indian Eatery : Shift Lead / Customer Service Rep. (Sep 2017 - July 2021)

• Daily upselling of our items to achieve our sales goals

• Opened or closed the store daily, made sure we were prepped and ready for business

• Led a small team of about 3-5, was in charge of training and overseeing operations Education

Flatiron School (New York, NY 7/21 - 10/21)

Software Engineer Bootcamp. Learned Javascript, React, Ruby on Rails, HTML & CSS Certificate of Completion

San Francisco State University (San Francisco, CA 8/03 - 5/05) Liberal Arts, 3.35 final GPA

Bachelor’s Degree

Technical Project

Lifehacks for Life Github Demo

Application that shares easy home, study, work & finance tasks. Post reviews and likes

• Full Stack Application, with React frontend and Ruby-on-Rails backend

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