GUS PERROTTI
Berlin, CT *****
****************@***.***
Visionary Operations Leader
Exceed revenue and cost savings targets Improve operational service and delivery
Highly skilled, collaborative problem solver who uses process improvement, project management, and training to turn around troubled operations. Expert at identifying root cause of issues and translating complex processes into clear, understandable and actionable steps. An enthusiastic customer centric leader who consistently meets commitments with integrity and easily gains cooperation of others.
Highlights:
Organization
Time Management
Problem Solving
Customer Service
Responsible, Punctual, Reliable
Strong Communicator
General office procedures
Microsoft Office
Class B Commercial License
Professional Experience
Dattco Inc. – New Britain, CT
Elementary Education & Special Education School Bus Driver 2019 – 2023
Provided safe transportation of students and facility daily for Berlin Board of Education.
Completed pre- and post-trip safety inspections to ensure no issues
Communicated customer complaints, request, and feedback to company management
Practiced safe and secure on-boarding and off-boarding of students and facility
Updated all necessary paperwork using neat and legible handwriting
Durham School Services – Durham, CT
Elementary Education & Special Education School Bus Driver 2017 – 2019
New Britain Transportation – Berlin, CT
Elementary Education School Bus Driver 2014 – 2017
Data Mail, Inc. – Newington, CT
Assistant Facility Manager 2002 – 2012
Reported to the facility manager/lead mechanic, guaranteed customer satisfaction and delivered results.
Ensured staff delivered projects on time and within customer budget
Provided clean and safe working environment
Transmonde USA – North Branford, CT
Buyer 2001 – 2002
Buyer of all printing materials for hard and soft cover books and direct mailings.
Worked directly with designers and writers of all books, direct mail, and fulfillment packages
Managed all aspects of direct mailing including buying, designing, and laser printing
Kurt H. Volk, Inc. – Milford, CT 1967 – 2001
Manager 1989 – 2001
Successfully managed one hundred and eighty employees including laser printer operators, press crews, personnel in finishing, mailing, shipping, and purchasing.
Coordinated the flow of information between pressroom and all support departments (e.g. scheduling, production)
Oversaw quality, efficiency and accuracy of all jobs being produced for customers
Was involved in all purchasing of new computer printing presses and auxiliary equipment
Supervisor 1985 – 1989
Supervised and trained pressman and imaging crews to operate web presses (e.g. SM1000, M80’s, M1000, Rotary Die Cutters, Flexo Glue Units, Label Aire Machine, Add-A-Card)
Purchased all supplies and equipment
Maintained press and resolved issues when needed
Supported production and quality standards while minimizing waste
Collaborated with quality control to assure jobs were produced to customer’s satisfaction
Was involved in all aspects of direct mailing including buying, designing and laser printing
Web Pressman / Leadman 1968 – 1985
Set-up and operated all equipment with crews according to customer specifications.
All aspects of direct mailing including buying, designing and laser printing.
Education
Eli Whitney Technical School 1963 – 1967
General Studies
Courses:
Public Speaking
Operations Management
Communications
Leadership Training for Managers
Skills for Team Success
Team Building
Effective Influencing Techniques