Robert Alexander
**************@*****.*** in/rpalexander917
EXPERIENCE
Project Specialist, The Michaels Companies, Inc. - Dec 2021 – Jul 2025, Dallas, TX
• Managed cross-departmental projects at The Michaels Companies, Inc., overseeing timelines and budgets to achieve 95% of project deliveries ahead of deadlines.
• Adopted project management software tools, leading to a 30% increase in team collaboration efficiency and a 20% reduction in project delivery time.
• Supervised the implementation of initiatives using data analytics to decrease project turnaround time by 15%, while maintaining company standards and quality benchmarks at The Michaels Companies, Inc.
• Performs market research to gain an in-depth knowledge of vendor capabilities, industry trends and emerging innovation.
• Responsible to identify and initiate vendor setup and maintenance
• Identify and implement savings opportunities, efficiencies, and process improvements. Sr. Construction Analyst, Office Depot, Aug 2016 – May 2020, Boca Raton, FL
• Collaborated with cross-functional teams to introduce new fixtures in stores.
• Managed vendor relationships, offering feedback and suggestions.
• Maintained databases for store formats and fixtures using Excel and Access.
• Analyzed project plans for 1,100+ stores, pinpointed improvements, and compared budgets with actuals, improving cost-efficiency by 15%.
• Coordinated construction projects for over 100 stores, using project management tools to improve timelines and budgets, completing projects 10% ahead of schedule.
• Streamlined the bidding process by developing a vendor database, reducing procurement time by 15% and improving negotiation for 60+ annual projects.
• Manage relationships with key suppliers, ensuring they meet quality and service requirements while maintaining competitive prices.
• Manage supplier selection processes using market analysis, concise request for proposals (RFPs), eAuctions and a data driven approach.
• Negotiate, finalize, and advise on contract documents with support from Risk Management, Legal, Finance, and other key internal stakeholders.
Merchandise Analyst, Office Depot, Mar 2013 – Aug 2016, Boca Raton, FL
• Maintained store plan-o-grams.
• Designed new store layouts to support sales growth.
• Managed store fixture vendor relationships.
• Optimized product placement using sales data and inventory metrics, boosting sales productivity by 15%.
• Developed merchandising strategies with retail analytics, reducing overstock by 15% and improving inventory turnover by 20%.
• Used advanced data analysis to improve category profitability by 12% and enhance inventory accuracy. Remodel Detail Team Associate, Office Depot, Jan 2007 – Mar 2013, Boca Raton, FL
• Led store remodeling projects at multiple locations, improving operational layouts and updating merchandising standards, which resulted in a 10% increase in customer traffic after renovation.
• Supervised on-site construction teams during overnight store remodels, meeting project milestones within established timelines and budgets, and reducing store opening schedules by 10%.
• Managed the installation of fixtures, signage, and displays during remodels to maintain brand compliance, contributing to a 10% improvement in store appearance and customer movement. Product Solutions Manager, Office Depot, Nov 2005 – Dec 2006, Lauderhill Lakes, FL
• Managed the Technology Department.
• Conducted monthly P&L reviews in collaboration with the LP manager, assessing systems, logs, and procedures.
• Held daily and weekly meetings with team members to discuss sales metrics.
• Designed and implemented comprehensive product strategies, achieving a 25% increase in solution adoption and improving customer satisfaction through customized offerings and cross-functional teamwork. Technology Specialist, Office Depot, Apr 2004 – Nov 2005, Coral Springs, FL
• Developed and applied technology solutions for customers, leading to a 10% increase in client satisfaction scores by providing guidance on hardware and software options for personal and business purposes.
• Conducted training sessions for team members, resulting in a 15% improvement in department efficiency and a 12% rise in customer satisfaction scores using knowledge in new technologies and communication methods.
• Organized in-store workshops and product demonstrations for new technology offerings, which contributed to a 15% growth in product sales and increased customer engagement.
SKILLS
• Industry Knowledge: Project Management, Business Process Improvement, Retail, Data Analysis, Sales, Solution Selling, Merchandising, Customer Satisfaction, Inventory Control, P&L Management, Sales Management, Inventory Management, Customer Service, Team Building, Loss Prevention, Profit & Loss Management, Account Management, Vendor Management, Purchasing, Forecasting
• Tools & Technologies: Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access
• Interpersonal Skills: Analytical Skills, Leadership, Problem Solving, Teamwork