Administrative Assistant,Training, Customer Service, Serving, Forklift

Earl W. Crutchfield

615-***-**** ****.*.***********@*****.***

PROFILE

Experienced trainer, administrative assistant, and manager with over 20 years’ experience of relevant history in field. Clear communicator, decision maker, and problem solver.

“Hire someone with little or no experience, that way you can train them how you want them trained. You won’t have to worry about any background noise from previous job experiences.” ~Anonymous EXPERIENCE

United States Postal Service – Nashville, TN Administrative Assistant 2024 – 2025 United States Postal Service – Nashville, TN Mail Handler 2023 – 2024 CRC Chrome Corp. – Meriden, CT Quality Control Manager 2021 – 2023 Reliable Plating & Polishing – Bridgeport, CT Shipping & Receiving Supervisor 2018 – 2020 Amazon – Wallingford, CT Fulfillment Associate 2017 – 2018 Training Specialist

Dunkin’ Donuts – Orange, CT Store Manager 2016 – 2017 Walt Disney Parks & Resorts Training Specialist 2001 – 2014 Lake Buena Vista, FL Supervisor of Operations

Front Desk/Concierge

QUALIFICATIONS

Training & Development

Qualified trainer

Facilitated Welcome Orientations, Safety Classes, and various programs

Created training schedules for all new hires

Communicated, supported, and partnered with management to ensure proper training

Communicated with all new hires regarding any questions and concerns they had about training Administrative Assistant

Executive Administrative Assistant to the Senior Plant Manager

Utilized Microsoft Office 365 programs proficiently (i.e. Outlook, Word, Excel, PowerPoint)

Utilized Microsoft TEAMS for video meetings and conferencing and document organization

Utilized filing cabinets and drawers to file hard copies of documents

Authorized and signed a Confidentiality Agreement with the United States Postal Service

Answered telephones and communicated in emails with a very professional manner

Source expert for all RFI’s (Request for Information) and Grievances submitted by all Unions

Partnered with Union Representative’s, Human Resource Management, Labor Relations, and Operations Management

Utilized software programs (i.e. HRSSC, ERMS, TACS, WebCoins) to Separate Employees, add Employee Leave, and create Signature Rosters for various projects Leadership

Oversaw employees of 20+ over the course of various managerial roles

Able to work with diverse employees in fast paced environments, effective communicator

Self-starter who builds relationships that make for a better working environment EDUCATION

The Pennsylvania State University

Bachelor of Science in Business Management May 2019

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