Customer Service Business Development
Resume:
Yasmine Clement
Baltimore, Maryland 21217
********@*****.***
Objective
Dynamic results driven sales strategist with a 17+ year record of achievement and demonstrated success driving multi million dollar revenue growth while providing visionary sales leadership in highly competitive markets. Tenacious in building new businesses/relationships securing customer loyalty and creating new business relationships with outsourcing and outside sales events . Exceptional work ethic with specialized expertise in diverse markets. Skilled in exceeding aggressive objectives, and devising successful business development strategies. Ability to utilize data base software applications to track stock and prepare spreadsheets. I possess excellent relationship building skills, as well as managing and coaching staff. Experience
Delta Airlines Boston, Massachusetts Mar 2022- Nov2024 Flight Attendant
Ensure the safety and comfort of passengers on board an aircraft . Conducting pre-flight safety checks . Demonstrating safety procedures.Assisting passengers with their needs .Responding to emergencies. Primary point of contact for passenger care throughout the flight . Language of destination flight attendant And translator for French speaking passengers MAC Cosmetics NY, Upstate NY, North NJ region Nov 2018- Mar 2020 Account Executive
Develop and execute strategies for territory and specific accounts. Building relationships with internal and external functional groups. Providing accurate forecast to sales management. Building strong relationships with existing and new clients by creating and executing events. Providing accurate and timely sales reports weekly . Hiring and building teams . Executing and facilitating quarterly trainings for the region on makeup application as well as customer service and sales trainings. Conceived aesthetically appealing displays and product presentations to enhance the retail shopping experience. MAC Cosmetics Atlanta G.A. Jul 2016- Nov 2018
Regional Manager of Operations
Analyze sales performance and strategies to maximize opportunity and improve overall performance . Track stores achievement against goal/LY . Performing daily duties including operational and inventory management. Exceeding sales goals established by finance department. . Facilitating quarterly training and certifications for artists . Hiring and building teams . Providing exemplary customer service and makeup artistry skills to clientele. Collaborated with merchandising, sales and operational team to ensure accuracy of promotional presentations
Von Maur Atlanta, GA. Aug 2014- June 2016
Department Manager
Displaying exemplary customer service in person and via email, or telephone. Having exceptional knowledge of retail sales and inventory handling. Coaching and teaching staff about product knowledge, and selling technique. Implemented corporate visual standards via planograms and updates emails, and verbal feedback. Created well received concepts for windows, floor sets and department displays .installed and dismantled displays/fixtures and props for floor and windows/mannequins. Experienced in working as store lead in setting store guidelines and standards directed by corporate . Nordstrom MAC Cosmetics Garden City, NY Dec 2001- Aug 2014 Business Manager
Demonstrated professional makeup artistry, and expert skin care consultations. Consistently exceeded goals. Acted as a liaison between cosmetic line and retailer. Drove monthly, and yearly revenue. Completed rigorous, comprehensive certification makeup artistry training program. Provided makeup artistry and expert skin care consultations. Received a promotion due to strong selling abilities, and impeccable customer service skills as well as leadership qualities. Responsible for overseeing store operational duties, merchandising, and inventory for my department. I was responsible for training, coaching and the development of the associates. Exceeding company credit and sales goals. Education
St. John’s University August1999-2004
Empire Beauty School Sept.2006-May2007
Mudd makeup school May –Aug.2006
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