Support Worker Mental Health

Mr Alastair Anthony

McDonald

Email: *****************@*****.***

I am a dynamic individual able to adapt to any surroundings. I am a highly organised and efficient individual. I can communicate effectively with others. I work well within a team, and I can use my own initiative when required. I am experienced in working under pressure and being flexible when required. I am friendly and approachable with excellent interpersonal care and support skills and customer service skills. I am a skilled and qualified support worker with managerial experience previously being registered with Ofsted and obtaining a good 3 years in a row. I have over 16 years experience in the care sector and also have a previous background in retail management. My experience in care is working with children between the age of 8 to 18 who have complex learning disabilities and mental health issues and behavioural needs. I Have also worked with adults who have had learning difficulties and complex needs.This has been in supported living and adult residential settings. I am a very strong team player/leader who has excellent organisation skills along with time management skills. I am an attentive listener and have exceptional communication skills having liaised with multiple professionals and multi agencies during my time as a support worker, manager and retail supervisor. I am a self-assured, knowledgeable worker, who is committed to providing a stimulating, encouraging and safe environment for each child's unique and individual needs. Throughout my previous roles I have enhanced my skills in supporting young people and i am genuinely committed to providing the best care and support to improve young people’s or adults daily lives. I have a proven track record of success with working with families and young people in a variety of settings, also with meeting targets in a retail setting. I take pride in my ability to handle difficult situations sympathetically while remaining calm and professional at all times. I also enjoy supporting my colleagues in their roles when needed.

Professional Experience

NHS professionals

Sep 2023-Current

Assisting patients with washing, dressing, toileting, and feeding

Helping patients to move around, get in and out of bed, and change positions.

Taking vital signs like temperature, pulse, respirations, and weight, and reporting any changes to the nursing staff.

Ensuring patients are comfortable, supporting their emotional well-being, and maintaining a clean and tidy environment.

Maintaining accurate patient records and communicating relevant information to the healthcare team.

Adhering to infection control procedures to maintain a safe environment.

Additional Responsibilities:

Supporting patients and their families.

Working as part of a multidisciplinary team.

Following policies and procedures of the Trust and NHS Professionals.

Maintaining patient confidentiality.

Participating in training and professional development.

The Spring Childrens and Transitional Care Manager

Bloomberg Care Services Deputy Manager

Aug 2017-2020

2020- Sep 2023

Managing 2 provisions registered with Ofsted

Completing office tasks such as rotas, staff supervisions, budgets and ensuring all certitificates for the home and staff are up to date.

Liasing with the wider community of professionals inclusive of social workers, commissioners, councillors, CCG representatives, NHS staff including Cahms and mental health/behavioural practitioners

Inplimentation of new and relevant documents, the role out of in house and online training to keep up to date and ensure the people that we look after receive the best support possible.

Looking for the right referrals based on their individual needs and the service that we provide

Overseeing the other 4 provisions and maintaining the operational side of the additional provisions.

Managing staff team

Looking after adults and young people with a diverse range of learning difficulties,autism,asperges,ADHD,behavioural problems,epilepsy,global delay.

Supporting with appointments, cooking,shopping,laundry and daily living/life skills

Helping to integrate the children back into the community and maintaining activities in house and also in the community

Making sure all relevant paperwork filled in and is updated accordingly and efficiently

Running of daily shifts

Liaising with outside professionals and agencies (M.D.T).

In house mock inspections

Aston Childrens Care

Team leader

December 2012-August 2020

Key working supervising staff

Looking after adults with a diverse range of learning difficulties,autism,asperges,ADHD,behavioural problems,epilepsy

Support with appointments, cooking,shopping,laundry and daily living/life skills

Helping to integrate the children back into the community

Making sure all relevant paperwork filled in and is updated accordingly

Running of shifts

Liaising with outside professionals and agencies (M.D.T).

Managing a home for mental health as part of the same group

Keenan care

Residential support worker

November 2011-Dec 2012

Key working

Looking after adults with a diverse range of learning difficulties,autism,asperges,ADHD,behavioural problems..

Support with appointments, cooking,shopping,laundry and daily living/life skills

Helping to integrate the children back into the community

Making sure all relevant paperwork filled in and is updated accordingly and liaising with outside professionals and agencies

Four Seasons Residential Home

Team leader

January 2008- November 2011

Breaking down budget

Acting guardian for the service users

Looking after adults with a diverse range of learning difficulties and disabilities

Helping to integrate the adults back into the community

Running of the home in the managers absence

Weekly planning to meet targets

Staff allocation

Sports World Superstore

Retail Supervisor

May 2004 – June 2006

Cashing up, Refunds and Exchanges

Checking in deliveries, amendments, till work

Delegating staff for relevant jobs

Store Administration

Running the store in the managers absence

Bounce Along Inflatable’s

Proprietor

January 2003 - Present

Founder and proprietor of a family run bouncy castle and inflatable’s company

Liaising with customers to arrange the booking and delivery of inflatable for various events

Forging, maintaining and developing key business relationships to facilitate growth

Managing ad-hoc administrative functions – including business accounting and book-keeping

I.P.S.G Controlled parking

Area Supervisor

April 2002 – May 2004

Patrolling various sites around the Birmingham area

Cash collections, banking of monies Administration

Training of staff and conducting morning briefings

Supervising and supporting field based staff members

J.J.B Sports

Shop Floor Supervisor

December 1999 – April 2002

Cashing up, dealing with refunds and exchanges

Checking in deliveries, amendments, till work

Training of staff and conducting morning briefings

Preparing staff rota, organising jobs for staff

Delivering and collecting stock transfers and ensuring the smooth running of the shop in the managers absence

Professional Experience, Continued

Elite Security

Security Guard

January 1999 – December 1999

Patrolling a designated area guarding exit and driving other employees to sites

Worked on Camera Control stations to monitor shop floors

Liaised daily with local police, authorities and other Security companies

Accompanied management in the safe opening and closing of the store and Banking.

Carleton Holiday Club

Customer Service Team Leader

July 1996 – January 1999

Dealing with customer queries and complaints both in house and via telephone

Making bookings and arranging viewings for customers

General office administration duties

Conducting daily briefings and analysing calls

Qualifications and Accreditations

1989 – 1994 NineStiles Secondary School, Acocks Green, Birmingham

9 GCSEs, including English, Mathematics and Science

1994 – 1996 Solihull College, Solihull, Birmingham

BTEC Advanced Leisure and Tourism (Distinction)

Football and Basketball Coaching Award (Merit)

N.V.Q 2 Health and Social Care (Adults)

N.V.Q 3 Health and Social Care (Adults)

Q.C.F 5 Health and social care Leadership and Management

Q.C.F Level 3 Diploma for the children and young people's workforce

Advanced apprenticeship in children and young people's social care

P.R.I.C.E training

Many other mandatory and in house training certificates acquired and available upon request

Personal Details

Nationality British

Driving Licence Full UK

Date of Birth 06, January 1978

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate