Customer Service Assistant Manager

STEPHANIE FOREMAN

219-***-**** ******************@*****.***

PROFESSIONAL PROFILE

Assistant Manager with over 3 years experiences in Retail and Cook who is highly energetic, out-going and detail oriented handles multiple responsibilities simultaneously while providing exceptional customer service. Superior leadership skills and experienced in training, mentoring, scheduling, and completing staff payroll in fast-paced environments.

QUALIFICATIONS

Management Experience Excellent Customer Service Inventory Control

Conflict Resolution Prioritization Skills Teamwork Oriented

POS, Cash Register Productive Attentive to Details

Health Card, TAM Card Microsoft Office Suite Sales Analysis

EXPERIENCE

On Call Cook

MGM International Resorts Las Vegas, NV 02/2020 - NOW

Report to work on time, work any scheduled shifts’ get along with Coworkers.

Follow instructions from Chef and Co-workers.

Show up to work with cutlery needed to perform job.

Ensure hot foods are at the correct temperatures and all foods in the cooler has a six-day label or a four-hour label.

Able to use mixer, slicer, safely use hand slicer, flat top, broiler, fryer, butterfly steaks and preparation for banquets.

Read BEO, know location of MSDS, practice safe hand washing, sanitize workspace after each use, keep cooked foods separate from raw foods.

Cook

Millennium Temp staffing Las Vegas, NV 01/2015 – 2/2023

Properly store food using various utensils, cutting, chopping, and peeling various meats, vegetables, fruits and sanitize workspace.

Cashier Prep

McDonalds Las Vegas, NV 01/2015 – 09/2016

Ensured the food was properly handled and stored.

Front end cashier/ cash handling.

Provided ultimate customer service to the customers.

Ensured the area was clean and up to company standards.

Assistant Manager

Family Dollar Gary, IN 11/2010 -10/2014

Provided training resources in POS, product knowledge, and sales.

Recruited, hired, and retained a quality core staff.

Coached and trained team to achieve maximum results.

Managed inventory control and met inventory goals.

Enforced cash handling policies and procedures, and loss prevention policies.

EDUCATION

Fayetteville Tech High School Fayetteville, NC Diploma 2001

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