Christina A. Lugo
*** ******* **** ************, ** 08094 *********.****@*****.*** 954-***-****
summary of qualifications
Performed preliminary screening examinations for physician review including central and peripheral visual field tests, ocular motility tests, color vision, Topography and tensions/IOP tests and pupil testing.
Coordinated with and assisted professional staff with examinations, instructed patients on Physician’s orders.
Schedule coordinator, with strong experience with patient billing, insurance authorizations, and the ability to prioritize patient calls.
Valid New Jersey driver’s license.
Administrative duties/OA training in Epic.
Computer knowledge of Microsoft Word and computer programs used within offices.
Maintained the highest level of integrity and professionalism in completing all responsibilities and duties.
Ability to maintain open channel of communication with internal and external customers, office staff, and external agencies.
Reviewed records for completeness, accuracy, and compliance with HIPPA regulations.
Confirm insurance, create chart for
Patient in Epic, collect copayment.
Keeping log for office supplies, orienting new employees, prior-Auth, scheduling peer to peer for doctors. Assisting in in-office procedures.
Work Experience
Virtua Health Electrophysiology- Cherry-hill Nj
Blood Pressure Manual
EKG
ZIO Holter
Triage patients; medications, history, allergies, etc
Order testing
Cardiac clearances
Schedule holter monitors
Schedule appointments
Confirm appointments for doctors monthly schedules
Organize and stock supplies in exam rooms
Epic EMR
11/27/23- Present Medical Assistant
VISION TO LEARN- Philadelphia, PA
01/2023-05/2023 Optician/Technician
Driving Mobile clinic; Managed clinic
Verifying prescription and Alignment/adjustments
Ophthalmic work Ups
Testing: Pupils, color vision, Patient history, Fund-us photo’s
Speaking with parents about child’s exams and follow up instructions
Speaking with schools to schedule appointments for kids
Communicating with school nurse about children that needed urgent care
GARDEN STATE EYE PA – Marlton, NJ
01/2020-11/2022 Ophthalmic Technician
Ophthalmic Workup; EOM, CVF, Pupils (RAPD/Marcus Gun Pupil), History; CC/ HPI
Testing: OCT MAC, OCT ONH, PACHY, Fundus Photo, Lens Star, OPD, Topography, Humphrey Visual Field, Ocular Plastics, Neuro Ophthalmology
Schedule coordinator, Prior authorizations, Triage patient calls
B Scan
NEMOURS ALFRED I. DUPONT – Wilmington, DE
02/2018-11/2019 Ophthalmic Technician
Ophthalmic workup in a clinic setting; Visual Acuity; EOM, CVF, IOP (w/ICare), CC with History Dilation, Pupils (RAPD/Marcus Gun Pupil)
Testing; OCT Retina (Posterior Pull), OCT ONH
EMR; Epic
Assisted with Retinopathy of Prematurity (ROP), Punctual Plugs, Chalazion, Post Op; Emergency ER
SOUTH JERSEY EYE PHYSICIANS – Moorestown, NJ
02/2016-02/2018 Ophthalmic Technician
Ophthalmic/Retina tech work up; Chair side skill, BAT, Amsler, Dilation, Refraction
Retinal exam work ups, OCT R, OCT G
Auto Lensometer; ICare (IOP), Auto Refractor
Post ops, consults for Cataract Sx and LASIK consults
OPTOS; OPD, HVF, OCT, IOL Master, Fundus Photos, Pachy
Nextgen, Revolution HER, My Vision Express
THE EYE CENTER, DR. ROBERT DAVIS – Pembroke Pines, FL
03/2015-12/2015 Ophthalmic Technician
Refraction, Visual Acuities
Chair Side Skills, Slit Lamp, Case History, and Efficient Patient Management
EMR, Scanning, Front Desk
JC PENNEY OPTICAL/U.S. OPTICAL – Homestead, FL
07/2014-05/2015 Ophthalmic Technician
Management
Dispensing, Adjustments, Standard Alignment
Insurance Authorizations
Refractions, Visual Acuities, Ophthalmoscope
Optical Sales
Chair side skills, Slip Lamp
DR. PAMELA MINKES, OD – Homestead, FL
05/2013-07/2014 Ophthalmic Technician
Receptionist
Insurance Billing, Authorizations, (BCBS, Avesis, EyeMed, United Health Care, Cigna, Aetna)
Visual Acuities, DFE, Pretesting NCT, Auto-Refractor, VFT
Insert and Removal Classes
Ordered and organized contact lenses
Contact lens sales and lens fittings
Worked alongside Optometrist
AMERICA’S BEST CONTACT AND EYEGLASSES – Homestead, FL & Trenton, NJ
12/2009-05/2013 Optometric Technician
Receptionist
Optical Sales
Contact Lens Manager
Dispensing
Education & Certifications
Miami Dade College Miami, Florida
Vision Care Technology Program A.S. Opticianry
ABO Certified, NCLE Certified
Bascom Palmer Externship 02/2015-05/2015
Burlington County College Burlington, New Jersey
Associate degree – Criminal Justice
ASI Career Institute Blackwood, New Jersey
CCMA/CPT/PCT EKG/BLS Certified - graduated 11/3/23
Ophthalmic Equipment
Auto-Refractor
NCT
HVF
Ophthalmoscope
Retinal Camera
Phoropter
Lensometer
Kerotometer
Lens Clock
Edger
Lens Finishing
Retinoscope
Biomicroscope
OCT
Iwellness
Optomap
Fundus Photo’s
IOL Master
BAT Test
Amsler
Shirmmers Test
OPD
ICare
Blood Pressure/Oximeter/EKG