Pharmacy Technician Nursing Assistant

ANNA LEBBIE

Administrative Assistant, Certified Nursing Assistant, & Pharmacy Technician

Woodbridge, VA, ***********@*****.***, 240-***-****, linkedin.com/in/anna-gborie-871802105

SUMMARY

A dedicated nursing assistant and pharmacy technician with 9 years of experience in the healthcare field, with a strong background in patient care, medication therapy management, and administrative support. My expertise spans customer service, communication, data collection, billing, and accounting, making me a versatile asset in any healthcare setting. I thrive in fast-paced environments, always ensuring attention to detail with a patient-focused approach. Whether in direct care or behind the scenes, I deliver accurate, efficient, and compassionate service. A blend of technical skills and strong interpersonal abilities allows me to bridge the gap between patients, providers, and healthcare teams, contributing to smoother operations and improved patient outcomes.

EDUCATION AND LICENSES

Associate Degree in Health Science - May 2025

Northern Virginia Community College

Data Analysis in Healthcare Certificate - August 2024 Elvtr Institute online course

Pharmacy technician License – January 2020

CVS Pharmacy Technician apprenticeship - Dumfries, VA Certified Nursing Assistant License - November 2015 NurseOne - Lanham, MD

Diploma in Accounting - May 2011

Management Development Institute – Kanifing,, The Gambia SKILLS

• CNA Caregiving Skills Excellent communication

• Customer service Data Analysis

• Multitasking and Agile Pharmacy Operations

• Excellent Attention to details Sales & Marketing

• Time Management Clerical Experience

• Inventory Control Finance &Accounting

• Medical terminology Training new hires

• Microsoft office HIPAA and insurance verification WORK EXPERIENCE

Elevance Health, November 2021 – Present

Pharmacy Technician

Conduct calls to members, pharmacies, and healthcare providers to facilitate prompt medication refills, ensuring improved medication therapy adherence and patient health outcomes.

Diligently document all call outcomes to support seamless follow-ups, foster continuity of care, and address any medication-related concerns or delays. Deliver compassionate assistance across a broad geographical area, making a significant impact on patients’ access to medications and their overall health management.

Train new hires on how to perform work processes effectively and efficiently. Actively participate in cross-functional initiatives focused on streamlining workflows, improving operational efficiency, and enhancing the patient experience. Walmart - Dumfries, VA, November 2021 to June 2022 Certified Pharmacy Technician

Accurately entered customer prescriptions into the computer system upon receipt, ensuring proper documentation and organization.

Communicated with doctors’ offices to clarify prescriptions or request necessary changes, ensuring all prescriptions were filled accurately and promptly. Filled prescriptions with attention to detail and ensured customers were promptly notified when their prescriptions were ready for pickup. Organized prescriptions on display shelves, kept an orderly system and removed any overdue prescriptions that had not been picked up within the designated period. Sentara Medical Center - Woodbridge, VA May 2019 to Nov. 2021 Nursing Care Partner

Delivered compassionate, patient-centered care to individuals with varying medical conditions in the Intermediate Care (IMC) unit.

Supported diagnostic and therapeutic procedures, including blood draws, EKGs, and bladder scans, while ensuring patient comfort and safety. Collaborated closely with the interdisciplinary nursing team to contribute to best patient outcomes.

Maintained detailed, accurate documentation of all patient care activities, including intake/output records, vital signs, and daily progress notes, in compliance with regulatory standards and hospital protocols.

CVS Health - Dumfries, VA February 2019 to January 2020 Pharmacy Technician Trainee

Accurately entered customer prescriptions into the system ensuring proper documentation and prompt processing.

Communicated with doctors’ offices to clarify prescription details and request modifications to ensure precise and safe medication dispensing. Efficiently filled prescriptions while maintaining attention to detail to meet customer needs and pharmacy standards.

Notified customers of prescription readiness and facilitated smooth pickup processes, delivering excellent customer service.

Organized and filed prescriptions on designated display shelves, routinely checking and removing overdue prescriptions to support an orderly and compliant pharmacy environment.

Baylor Scott & White Inst - Frisco, TX, January 2018 to January 2019, Rehab Nursing Assistant

Provided compassionate care to patients recovering from strokes, brain injuries, falls, and other health conditions, promoting their recovery and independence. Monitored and documented patient progress, ensuring accurate records and prompt communication of any changes in their condition to the charge nurse. Aided patients in regaining their physical and mental well-being, while fostering a supportive environment for their rehabilitation journey

Prairie Estate - Frisco, TX, June 2016 to January 2019 Certified Nursing Assistant

Provided comprehensive care to residents at a long-term care facility, managing a range of health conditions including stroke, Alzheimer’s, dementia, Parkinson’s disease, dialysis, hospice care, and catheter management. Delivered compassionate assistance with activities of daily living (ADLs), including feeding, dressing, transfers, personal hygiene, and mobility. Ensured residents’ comfort, safety, and dignity while collaborating with the care team to support individual needs and promote overall well-being. Right At Home - Rockville, MD November 2015 - April 2016, Caregiver/CNA

Delivered personalized in-home care, helping clients with activities of daily living, including bathing, dressing, transfers, and meal preparation. Maintained accurate and detailed records of care provided and proactively reported any changes in client condition or concerns to the appropriate healthcare team. I’m

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