Customer Service Operations Manager
Resume:
Tara Lease
Birdsboro, PA *****
*****************@***********.***
Professional Summary
Successful graduate from Reading Area Community College with an Associate Degree as a Social work/ Human services. I am also currently studying at Reading Area Community College to obtain my degree in addiction studies as well. While attending Reading Area Community college, I am an active member of the NSLS Honor Society, on the Dean's list, president's list, and awarded scholarships for academic excellence. I am looking to secure a long-term position that enables growth, security and act as a team leader.
Authorized to work in the US for any employer
Work Experience
Senior Caregiver
Amada Senior Care-Dresher, PA
September 2024 to Present
Light meal preparation
Housekeeping
Ambulatory services
Transportation
Dressing assistance
Bathroom assistance
Independent Contractor
Residential Cleaning/Healthcare-Reading, PA
August 2018 to August 2024
Experience includes:
Extensice residential cleaning experience
Private home Healthcare
Completion of everyday work tasks include laundry, cooking, providing transportation for clientele, administration of medications, pet care, among other in-home caretaking and cleaning responsibilities. Operations Manager
TNT HAULING & TOWING LLC-Berks County, PA
January 2008 to August 2018
In charge of:
Heavy customer service
Lead team management
Towing/driving
Advertising
Schedule coordination
Creating work crew tasks
Office/clerical administration
Operating machinery
Hauling scrap metal
Cleaning and detailing vehicles for re-sale
Commercial Cleaning Supervisor
Parcon Cleaning LLC-Douglassville, PA
February 2001 to January 2008
Assisting in commercial cleaning work
Supervisor of building maintenance and employee work production Carpet extraction
Floor care
Light pressure washing
Training employees
In charge of hiring/firing employees
Supply delivery
Customer care/customer service
Overseeing employee work upkeep
Teacher's Assistant
Callowhill Daycare-Reading, PA
September 1997 to February 2001
Meal prep
Children's safety
Assisting in creating lesson plans for daily activitíes. Worked with all age groups of children
Additional duties as requested
Education
Associate's degree in Social work/Human services
Reading Area Community College - Reading, PA
August 2018 to May 2024
Skills
• Communication skills
• Organizational skills
• Caregiving
• Floor Care
• Meal Preparation
• Pet Care
• Animal Care
• Commercial Cleaning
• Residential Cleaning
• Custodial Experience
• Laundry
• Team Management
• Home Care
• Driving
• Clerical Experience
• Food Preparation
• Buffing
• Detailing
• Childcare
Certifications and Licenses
Driver's License
September 1997 to July 2027
Non-CDL Class C
Additional Information
I am a certified caretaker/caregiver.
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