Customer service, server,cashier
Resume:
Charity McDole
Noblesville, IN *****
*****************@*****.***
Professional Summary
Efficient and experienced server with 26 years of experience in the hospitality industry. Proven track record of increasing repeat business and overall sales revenue through excellent customer service and suggestive selling techniques. Skilled in mentoring new servers, managing daily operations, and maintaining a clean and organized work area.
Authorized to work in the US for any employer
Work Experience
Server
Jim Dandy Restaurants-Noblesville, IN
August 2019 to January 2024
• Developed and maintained relationships with regular customers, resulting in increased repeat business by XX%
• Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
• Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts
• Maintained a clean and organized work area, adhering to health and safety regulations at all times
• Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team
• Increased overall sales revenue by XX% through suggestive selling techniques and promoting daily specials to customers
Server
Steak N Shake-Noblesville, IN
April 2018 to September 2018
All server and hostess duties,answering phones,running a cash register. Laundry/Housekeeping
Butterfield Foods-Noblesville, IN
August 2016 to March 2018
I was in charge of doing all laundry, cleaning all offices and bathrooms. Also, if needed, I would work in production of all food preparation.
Server
O'Charley's-Noblesville, IN
October 2014 to January 2016
All server duties and hostess duties. Training new employees. Server
Perkins Restaurants & Bakery-Noblesville, IN
September 2014 to September 2015
All server and hostess duties, this includes, but not limited to, expediting food, training new employees, delegating job duties. I also was in charge of running cash register. Server
Pizza King-Noblesville, IN
June 2009 to April 2014
I was responsible for all FOH and BOH duties.This include training,running cash register, opening and closing store and answering phones.
Education
High school or equivalent in General
HSE - Fishers, IN
September 1990 to May 1993
Skills
• Sales (10+ years)
• Server (10+ years)
• Customer Service (10+ years)
• Cooking (10+ years)
• POS (10+ years)
• fast learner (10+ years)
• Organizational Skills (10+ years)
• training (10+ years)
Certifications and Licenses
Driver's License
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