Behavioral Health Mental

Heidi Calhoun, Director Behavioral Health

Arkansas, 71801, United States, 870-***-****, *************@*****.*** SUMMARY Accomplished Arkansas State Director and Clinical Consultant with extensive experience in program growth, staff management, and compliance. Proven ability to launch and expand Medicaid-funded initiatives, demonstrated by doubling revenue and broadening service area coverage. Expertise in supervising regional leadership, ensuring adherence to clinical and administrative standards, and cultivating strategic partnerships with health agencies. Successfully accelerated family enrollment by 266% in 6 months through targeted marketing strategies. Ready to leverage leadership and clinical skills to drive positive outcomes.

WORK EXPERIENCE

11/2022 – 03/2025 Arkansas State Director Clinical Consultant, Youth Advocate Programs, Inc.

Directed state operations, encompassing program growth, staff management, compliance, and financial oversight.

Championed the launch and expansion of Medicaid-funded IIHS, resulting in doubled revenue and broader service area coverage across Arkansas. Supervised regional leadership, ensuring adherence to clinical, fiscal, and administrative standards.

Orchestrated annual strategic development planning while cultivating statewide partnerships with health agencies and referral sources. 08/2021 – 11/2022 Program Director, Youth Advocate Programs, Inc. Managed client services, assessed staff performance, and oversaw the budget for the local program office.

Accelerated family enrollment by 266% within 6 months by implementing local marketing strategies and optimizing referral pipelines. Ensured regulatory compliance while delivering evidence-based, strength- based family services.

03/2015 – 06/2017 Director of Operations – Outpatient & School-Based Services, Riverview Behavioral Health

Scaled service delivery across 9 counties and 2 states, increasing school contracts from 6 to 22 and enhancing caseload by 300%. Directed multi-disciplinary teams of over 50 clinical and operational staff, including physician groups.

Oversaw budget performance; instituted quality improvement initiatives and maintained Joint Commission compliance.

04/2019 – 07/2021 AWARE Mental Health Professional, Texarkana Arkansas School District Delivered school-based clinical services, integrating mental health care into IEPs while collaborating with court and school systems. Facilitated district-wide mental health training sessions and conducted crisis interventions.

01/2010 – 01/2019 Medical Social Worker, Parole Officer, Juvenile Officer, and QBHP, Encompass Health Hospice AR Dept. of Community Correction Acquired critical expertise in end-of-life care, probationary supervision, behavioral interventions, and interagency collaboration. EDUCATION

08/2014 – 12/2017 University of New England

Master of Social Work, Social Work

08/2008 – 05/2010 Texas A&M

Bachelor of Science, Psychology

SKILLS Executive Leadership & Strategic

Vision

Program Development &

Accreditation Compliance

Public & Governmental Relations Multi-Site Operations & Systems Management

Customer Support Strategy HIPAA Compliance

Organizational Scaling & Revenue

Growth

Cross-Functional Team Leadership

Fund Development & Fiscal

Oversight

Mental & Behavioral Health Program

Design

Program Implementation Leadership Training

Relationship Building Analytical Skills

Customer Satisfaction Team Management

Interpersonal Skills Problem Solving

EHR Systems Virtual platforms

Remote leadership

University

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