Data Entry Customer Service
Resume:
Work History
Customer Service
Administration
Quincy
Jones
Contact
Address
Adairsville, GA 30103
Phone
***************@*****.**
m
Skills
• Creative Problem Solving
Verbal and Written
Communication
•
• Typing (75 WPM)
• Team Leadership
• Customer Service
Data Entry Specialist/
Organization Skills
•
• Microsoft Applications
Dynamic and reliable professional with over a decade of experience in customer service, and office management. Equipped with exceptional verbal and written communication skills, proficiency in diverse software applications, and a strong ability to multitask in high-pressure environments. Recognized for delivering top-tier service, exceeding performance expectations, and fostering positive guest and client experiences through meticulous organization and creative problem- solving.
Concierge Director
NFC Amenity Management, Asbury Park, NJ
2023-08 -
Current
Manage and fulfill client requests with precision and care.
•
Facilitate seamless operations by maintaining
effective communication with team members and
property management.
•
Provide outstanding customer service, enhancing
guest experiences and creating lasting impressions.
•
Operation Manager
Hampton Inn, Kennesaw, GA
2015-08 -
Current
• OnQ and Pep Certified
Oversaw front desk operations, ensuring accurate
account records and efficient daily workflows.
•
Processed payments, issued receipts, and secured
cash for nightly audits with zero discrepancies.
•
Supported guests with reservations, transportation arrangements, and additional services to ensure
satisfaction.
•
Customer Service Representative
Devita, Cartersville, GA
2010-09 -
2015-10
Maintained and reviewed patient charts and
medical records, ensuring HIPAA compliance and
data integrity.
•
Responded to telephone inquiries promptly,
providing accurate information and solutions.
•
Coordinated patient check-ins, verified
demographics, and managed payment collections
•
Education
• Documentation Review
Software
OnQ (Property
Management System)
PEP (Property Engagement
Platform)
efficiently.
Associate of Applied Science: Computer
Information Systems Technology
Chattahoochee Technical College - Acworth, GA
Contact this candidate