Customer Service Sales Associate
Resume:
Helen Infante
SKILLS
Fluent in Spanish • Strong
work ethic • Customer-
oriented • Content creation
for Facebook and Instagram
Education
Borough of Manhattan
Community College, New York, NY
Major: Media & Communications
PHONE
******.*******@*****.***
EXPERIENCE
Feb 2023-present
Brand ambassador/Event Staff • Trusted Herd • NY, NY Use Trusted Herd site to connect with companies and agencies to book as well as receive gigs and events to be a part of. Depending on the job, would do set ups when need be, engage clients if there’s a product to present, check them in on system and deliver the best customer service possible.
Nov 2022 – Present
Paraprofessional for Department of Education
Assist and support teacher with classwork and lesson preparations. Help with student administration and attentive in the childcare environment. Give and help with basic instructions such as reading, writing, problem solving.
(Reference: Mercedes Carbonell 646-***-****)
Apr 2020 – October 2022
Lead Host/Cocktail Server • Liberty Bistro • NY, NY Welcoming all customers with a bright smile and leading them to their assigned seating. Setting up and cleaning the table when I’m able to. Used OpenTable and RESY system. Picking all phone calls with inquiries and helping future comers with a reservation. Cleaning and tidying the hostess’s place and around the area as well. I also ran drinks which consist of assisting the bartender with the wines and garnishing the cocktails. Organizing and keeping the garnishes fresh. Moved to server position. Attended my tables, going over the menu and descriptions in an informative manner. July 2019 – March 2020
Sales Associate • Sweaty Betty • New York, NY
Performed sales and stock associate duties; responsible for interacting with clients via email, cleaning the store and shipping out items. Taking as many as 40 calls per shift, making online purchases and needed errands for the day. August 2018 – June 2019
Personal Assistant • Recco Services • New York, NY Personal care of client with mental impairments. Responsible for overseeing medication use (including prescriptions), scheduling and attending doctor visits, helping with nutrition and home living tasks.
July 2017 – August 2018
Supervisor & Sales Associate • Z’Baby • New York, NY Key holder. Performed all cashier, sales, and stock associate duties. Handled amount when cashiering up to $1,000. Supervisor and trainer of 4 new employees for a period of about 2 weeks. Responsible for expanding brand by increasing engagement, advertising in social media platforms such as Instagram, Facebook, and Tumblr. June 2011 – June 2013
Secretary/Event Staff • Adeusa • New York, NY
Handled phone calls and emails; managed client relationships; organized seminars, conferences, and other events. Replenished office inventory/supplies.
(Reference: Patricio Pontiflet347-666-4587)
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