Customer Service Data Entry

IGHO ASTRA KESHINRO

Lagos, Nigeria

Tel: + *** 806-***-****

Email: *****.******@*****.***

LinkedIn: www.linkedin.com/in/

igho-astra-keshinro-msc-mba-ba-853534291

CAREER HISTORY/OBJECTIVE

My previous banking; and current customer service, and administrative experiences provides me with relatable knowledge and skills to function appropriately in diverse roles and settings. An in-depth desire to serve humanity, focusing on the vulnerable population in my community led to my quest to gain new knowledge through higher learning, and allowing for a smooth transition into the field of public health. I intend to take on every opportunity that would enable me put to use knowledge and tools garnered thus far to create lasting solutions to public health problems.

WORK EXPERIENCE

Dirschem Systems Lagos, Nigeria Jan 2017 – Till date Position: Administrative and Customer Experience Manager

• Support the technical and field team to achieve exceptional customer experience on all organizational clients.

• Ensure there is a smooth sail of the day-to-day operations of the business.

• Supervise record keeping and updating of both in-house operations as well as customers files.

• Tag and maintain all office assets.

• Made sure all customers and vendor related issues are taken care of swiftly.

• Maintain good working relationships with both internal and external clients (Vendors and Colleagues).

• Ensure timely procurement of office supplies and work tools.

• Coordinate and manage all company related events and programs.

RELEVANT SKILLS

• Computer skills: Microsoft Office

• Technical: Accounting, Cooking, Illustration, Designing, Sewing

• Professional/Social: Teamwork, Program - Management, Communication, Reporting, Leadership, Organization, Problem-solving, Attention to detail

• Languages: English Language

EDUCATION

University of Suffolk Ipswich, UK Apr. 2020 – Feb. 2023 MSc Public Health

University of Lagos Lagos, Nigeria Nov. 2010 – Dec. 2012 MBA General Management

University of Lagos Lagos, Nigeria Jun. 2003 – Oct. 2007 B.A Hons (History and Strategic Studies).

PERSONAL QUALITIES/SKILLS

• Proficient in the use of MS Office suite

• Idea generation and implementation skills

• Excellent communication and reporting skills

• Ability to multitask effectively

• Effective time management skills

• Great team player

• Leadership skills

• Programme management skills

• Excellent interpersonal skills

• Articulate and detailed

• Good use of initiative and Problem-solving skills

• Strong sense of responsibility.

REFERENCES

Available on request.

Contact this candidate