Human Resource Talent Management

Catrina Williams

************@*****.*** • 972-***-**** • Mesquite, TX

https://www.linkedin.com/in/catrina-williams-a140337/

Strategic Leader of People Management and Process Improvement

Highly motivated and driven People Operations professional with over 15 years of experience in employee development, recruiting, and retention strategies seeking a full-time challenging position in Human Resource and Talent Management.

Dynamic HR professional with extensive experience in talent management, including the integration of HRIS and LMS systems, development of targeted training programs, and optimization of recruitment processes. Proven track record in enhancing employee engagement and retention through innovative initiatives and cost-effective strategies. Adept at streamlining onboarding processes and leveraging data-driven insights to drive organizational success. Seeking to leverage my expertise in a leadership role to foster a positive work environment and support strategic business goals.

Career Experience

Mestex, Dallas, TX (June 2023 – Present)

Human Resource Manager

Successfully led the integration of BambooHR and TalentLMS, streamlining HR and training operations. Collaborated with stakeholders to develop and implement targeted training content for Sales and Engineering departments. Designed and executed comprehensive training programs for factory workers, addressing skill gaps and boosting productivity. Implemented performance review training across departments to ensure managerial alignment. Implemented strategies to reduce turnover by 30%, saving $59,000 in projected replacement costs. Authored quarterly newsletters to foster transparency and engage employees. Expert in analyzing workforce capabilities and forecasting future talent needs aligned with business objectives and industry trends. Streamlined recruitment processes by reducing external agency reliance, saving up to $250,000. Revamped onboarding with a structured 3-week plan and updated job descriptions, improving new hire integration.

Implement Employee Development Program w/ training content for sales and engineering teams.

Implement Next Steps in Performance Management Program

Various Consulting / Temporary Projects. Dallas TX (January 2017 – November 2022)

Senior Human Resource Partner / Talent Acquisition Consultant

Safran Defense/Aviation /Aerospace –January 2017-March 2018

Informa Exhibition / Aviation Week Network Division –March 2018-Auguat 2018

Prime Source Building Products – August 2018-June 2019

Lennox International June 2019 – March 2020

McKesson Pharmaceutical December 2020-March 2021

Palo Alto Networks March 2021 – November 2022

During this period, I had the privilege of working with many outstanding companies, which allowed me to expand my skills across various areas within human resources. I served as the HR Partner for line executives and management, proactively addressing workforce development, employee engagement, and productivity. I collaborated to resolve business issues and improve operational outcomes and partnered with the Diversity and Inclusion Manager to support DE&I programs and initiatives across the Americas. I analyzed data trends to measure the effectiveness of DE&I strategies, providing actionable insights to enhance program outcomes. I adhered to a full-cycle recruiting strategy, working with hiring managers to identify and recruit top talent in Network Security, Analytics, Big Data, and Engineering fields. I played a key role in delivering job offers and mentoring new hires, maintained regular updates to HRIS records, and ensured all associate files were complete and compliant with organizational standards and regulations. Additionally, I contributed as a member of the Corporate Strategy & Function team, partnering with HR to engage field leaders and align current workforce capabilities with the organization's vision and future strategy.

Stevens Transport Dallas, TX (May 2012 – November 2016)

Human Resource Generalist

Managed all employee records and associate files within HR systems (PeopleSoft), overseeing retention bonuses, severance payments, job changes, manager changes, title corrections, new hire/termination audits, and security role assignments. Collaborated with key stakeholders to support employee growth and development, creating functional and competency-based training programs that prepared recruiting teams for future organizational needs. Conducted customized market research for hiring managers, providing insights into competitor team structures, employee skill sets, and talent sourcing strategies to optimize the recruitment process. Generated workforce planning reports, providing deep HR analytics for dashboard reporting, including the production of weekly headcount reports to support business insights.

Achieved a 100% reduction in staffing agency hires, saving the company over $5 million in FTE placement fees through the development and implementation of an internal recruitment strategy

Dr. Pepper Snapple Group, Irving, TX (May 2009 – February 2012)

Category Marketing Schematics

Maintained and updated planograms in the DPSG product library, ensuring accurate representation for local chain and convenience store accounts, contributing to optimal product placement and store performance. Managed Price Setups and Change Submissions by handling manual pricing request forms, ensuring accurate pricing updates and minimizing errors in pricing setups. Led research on daily product override inquiries, resolving issues related to account setups, monthly promotional incentives, and pricing disputes for local chain customers. Formulated Master Data Material Requests and created controlling data information for customer contracts, ensuring data accuracy and supporting smooth customer engagements.

Terex Mining Frisco, TX (September 2006 – March 2009)

Senior IT/Engineering Recruiter (Contract Assignment)

Managed the entire recruitment lifecycle, including developing strategies, sourcing, qualification, selection, pre-employment verification, offer negotiation, closing, and onboarding to fill critical roles efficiently. Organized Terex’s engineering recruiting event, focusing on two core schools, resulting in 174 pre-registered candidates, 48 interviews for 95 experienced-level candidates, and 6 immediate hires.

Successfully filled 39 engineering and field service positions within 8 weeks for the Denison, Texas plant facility, contributing to the rapid expansion of the company’s workforce.

TXU Energy (May 2006 – September 2008)

University Campus Recruiter

Established relationships with 16 core schools by coordinating business and engineering recruiting events, effectively marketing Luminant Energy/Power and TXU Energy opportunities to prospective talent. Generated and managed reports on key recruitment metrics, including submittals/hires per requisition, employment authorization/immigration status, sourcing metrics, time-to-fill ratios, and tracking of accepted, pending, and declined offers. Managed HR reporting processes, including applicant and staffing reports, along with Equal Employment Opportunity (EEO) tracking, ensuring compliance and accuracy in reporting.

Successfully developed a visual presentation for the management team, documenting "Lessons Learned" for the Campus Recruiting team, highlighting challenges and proposing solutions to reduce employee turnover and improve retention and incentives.

Education

University of Phoenix, Bachelor of Science Administration

University of Phoenix, Master of Business Administration – expected completion Aug. 2025

Certifications

HR Generalist Certification – 2022

HR Scrum Master Certified (CSM) – 2023

Additional Technical Skills

Proficient in using ATS and HRIS systems such as BambooHR, Workday, ADP Workforce, Resourcing Edge, iCIMS, Oracle, SAP HRIS, Taleo, SilkRoad, PeopleSoft, and Tableau.

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