Data Entry Team Members
Resume:
NIDIA E. CASTREJÓN
PROFILE
I am a reliable candidate for any job. Quick when it comes to learning a new skill. Ready to use my already learned and known skills, so to improve them, I am eligible to perform a neat and organized job and accomplish any goals. Enthusiastic and eager to contribute to a new team, work through hardships and pay attention to details. I am a team worker but I can perform any tasks on my own if necessary. I can work under pressure and also multitask if needed. Also very flexible when it comes to work hours. I’m hardworking and I believe that my work reflects who I am therefore I always try to perform to the best of my ability.
SKILLS
• Customer service expert
• Organized
• Skilled multitasker
• Reliable
• Cash handling
• Quick learner
• Strong work ethic
• Data entry
• Issue and conflict resolution
• Friendly
• Data verification
• Researching
• Team management
• High communication skills
EXPERIENCE
Manager at Las Gorditas Don Angel; Melrose Park, IL
— 2016-2024
*************@*****.***
• Maximized performance by monitoring daily activities and mentoring my team members.
• Developed and maintained friendly relationships with customers and well as my team members.
• Accomplished multiple tasks within established time frames.
• Established and updated work schedules.
• Resolving conflict or complain from customer and team members.
• Evaluated employees’ strengths and based on that assigned tasks to bring the best service to our customers.
• Coached team members on food safety and proper protocol.
• Consistently maintained high levels of cleanliness.
• Handle large amounts of money on the daily.
• Manage payroll.
• Conducted weekly inventory.
Teller at Melrose Currency; Melrose park,IL —2021-2024
• Received and submitted payments such as utilities bills, credit cards, house mortgage, and more.
• Balanced daily cash deposit and vault inventory.
• Managed and filed paper work.
• Transfer vehicles ownership title from previous owner to new owners.
• Organized new and old records of costumers information.
• Assisted new vehicles owners to understand title transfers process.
• Verified authenticity of identification.
• Cash checks.
• Assisted costumers sending money in and out of the United States through a computer program.
CASH VAULT SERVICES/ MONEY PRECESSING;GARDAWORLD — JULY2024-OCTOBER 2024
• Process Daily Cash deposit with accuracy
• Identify counterfeit currency
• Balancing funds processed each day
• Follow department guidelines for various bank’s customers depositing
• Detail oriented
• Strapping currency
• Report any out of balance deposits
• Memorizing overwrite codes for unbalanced deposits
• Strong keyboarding skills
PHARMACY TECHNICIAN AT UNITED RX,HILLSIDE IL-MAY 2024- PRESENT
• Fill,pack and label prescribed medication
• Process prescription using a computer program
• Attention to detail
• Data entry
• Monitor storage and inventory of medications and supplies
• Identify medications
• Strong math skills
• Active pharmacy technician license
• Organized
COSTUMER SERVICE AT PLS IN OAK BROOK, IL MARCH 24- PRESENT
• Determine the cause of customer's concerns; explain the best solution for the customer's concern; expedite correction or adjustment and follow-up to ensure resolution.
• Maintain accurate and updated records of customer interactions and transactions; record details of inquiries and actions taken.
• Educate customers by answering product and service questions and suggesting information about other products and services.
• Handle all interactions in accordance with PLS policies, procedures, federal guidelines and applicable laws.
• Maintain a comprehensive knowledge of PLS products and services.
• Maintain a polite and professional telephone manner. Meet Quality Assurance requirements
EDUCATION
Proviso East High School 2012-2016
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