Customer Service Delivery Driver

Douglas Lambert

1-817-***-**** ***********@*****.*** Olympia, WA 98501

SKILLS

Customer Service Resolves Conflicts Passenger assistance Professionalism and punctuality Defensive Driving

EXPERIENCE

MOTOR COACH DRIVER, olympia, WA

Intercity transit Authority, August 2022-Present

• Responded quickly and effectively to emergency situations or customer complaints.

• Inspected assigned vehicle before each shift for mechanical defects or irregularities.

• Performed pre-trip inspections on vehicles prior to departure to ensure mechanical soundness. AIRPORT SHUTTLE DRIVER, Olympia, WA

Premier Aeroporter, March 2023-June 2025

• Displayed strong problem-solving abilities by responding to emergency situations promptly and appropriately.

• Ensured the safety of passengers through adherence to traffic laws, company policies, and safety regulations.

• Worked collaboratively with colleagues in order to coordinate pick-up and drop-off times effectively. Adapted to changing schedules quickly and efficiently while ensuring that all passengers arrived at their destinations on time.

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DELIVERY DRIVER, Sumner, WA

Amazon Prime, August 2021-March 2022

Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.

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• Checked delivery addresses and verified correct package delivery.

• Managed multiple tasks simultaneously while delivering goods within specified time frames. DELIVERY DRIVER, Tacoma, WA

Amazon prime, January 2021-August 2021

Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.

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• Checked delivery addresses and verified correct package delivery.

• Managed multiple tasks simultaneously while delivering goods within specified time frames. WAREHOUSE ASSOCIATE, Kent, WA

Amazon L.L.C., October 2019-January 2021

• Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.

• Sorted and organized merchandise in preparation for shipment.

• Moved products and equipment to appropriate locations to maintain workspace cleanliness. EDUCATION

HIGH SCHOOL DIPLOMA, Elma washington

Elma High School, June 1980

CERTIFICATIONS

HazmatDOT Requirements, Certification through 18+

years working for FedEx.

• • CDL With state and Federal guidelines

SAFETY AWARDS

• Great Customer service award

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