Administrative Assistant Data Entry

Virginia Zaragoza

832-***-**** ***********@*****.*** Houston, TX 77090

SKILLS

Multi-line phone management

Appointment scheduling

Calendar management

Document filing

Data entry

Customer service

Insurance verification

Scheduling

Correspondence typing

Confidentiality handling

Filing and sorting

EXPERIENCE

Front Desk Receptionist, Atrich Lending & 10-4 Tax, January 2025-April 2025 Houston, TX

Welcomed clients and directed them to appropriate departments for assistance. Managed multi-line phone system, efficiently routing calls to designated staff. Scheduled appointments and maintained an organized calendar for seamless operations. Administrative Assistant, Healing Rivers Counseling, November 2024-January 2025 Houston, TX

Maintained organized filing systems for efficient access to important documents. Answered phone calls and emails, facilitating effective business correspondence. Entered data into spreadsheets using Microsoft Excel to ensure accuracy. Handled confidential documents in compliance with established protocols. Collections Agent, Golden Medical Solutions, July 2024-September 2024 Houstson, TX

Ensured compliance with industry regulations throughout collection efforts. Communicated with customers to clarify debt management and promote timely payments. Adhered to fair debt practices and regulatory guidelines in managing collections process. Secretarial Assistant, Park Temple Baptist Church, March 2022-April 2024 Houston, TX

Posted funds to appropriate members and entered new member information accurately. Prepared cash deposits for cash drops, ensuring timely and secure transactions. Conducted weekly inventory for rentals and church services, maintaining accurate stock records.

Updated all rental and lease agreements to reflect current terms and conditions. Patient Affairs Coordinator, Methodist Pulmonary and Sleep Study, March 2017-January 2021 Sugarland, TX

Acted as main liaison for patients, handling registration and insurance verification. Facilitated collection of copays and overdue account payments. Managed message entry for physician, responding to all inquiries by end of day. Contacting insurance for authorizations, completing all HIPPA forms. Administrative Assistant, Deans Professional Service, August 2016-January 2017 Houston, TX

Achieved transition to full-time permanent employee at Methodist after two years of service. Navigated roles in Referral, Scheduling, and Transplant Departments effectively. Promoted operational excellence in Referral Department by optimizing workflows. Improved resource allocation in Scheduling Department through strategic planning. Supported critical patient services in Transplant Department by collaborating with healthcare professionals.

Human Resources Generalist, Marriott Hotels and Resorts, December 1986-October 2015 Houston, TX

Managed onboarding, annual enrollment, and new hire orientation processes for efficient employee integration.

Oversaw OSHA and HIPAA compliance training to ensure workplace safety and confidentiality.

Handled payroll processing and I-9 document tracking to maintain accurate employment records.

Led unemployment hearings and conducted yearly audits to uphold organizational standards. EDUCATION AND TRAINING

Some College (No Degree)

Business Administration, Massey Business College, Houston, TX

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