Orlando, FL *****
*************@*****.***
EDUCATION
Associates in Art & Entertainment
Valencia, Orlando, FL
High School Diploma
Accelerated East High School,
Orlando, FL
PROFESSIONAL SUMMARY
Dynamic and detail-oriented professional with extensive experience in photography, videography, customer service, and technical support. Proven track record in providing exceptional service, managing projects, and working efficiently in fast-paced environments. Skilled in promoting businesses through social media, enhancing multimedia content, and assisting clients with technical issues. Adept at working under pressure and multitasking to achieve organizational goals.
SKILLS AND QUALIFICATIONS
PROFESSIONAL EXPERIENCE
BACK OF HOUSE STAFF
Panda Express Orlando, FL February 2024 - Current FREELANCE PHOTOGRAPHER & VIDEOGRAPHER ASSISTANT
2TONE MEDIA & CONSULTING GROUP LLC Orlando, FL October 2018 - Current
MICAH J. DESMANGLES
• Experienced in fast-paced retail
and commercial environments
• Proficient in customer service and
technical support
• Skilled in photography,
videography, and multimedia
content enhancement
• Strong organizational and
multitasking abilities
• Detail-oriented with excellent
project management skills
• Proficient in data entry and
Microsoft Office Suite
• Capable of driving sales through
effective promotions and
merchandising
• Ability to create exceptional
customer experiences through
engagement and service
• Prepared and cooked menu items according to company standards and recipes
• Ensured cleanliness and organization of the kitchen area
• Managed inventory and restocked supplies as needed
• Collaborated with front-of-house staff to ensure timely service
• Adhered to all health and safety regulations to maintain a safe work environment
• Assisted in training new kitchen staff on proper food handling and preparation techniques
• Maintained high standards of food quality and presentation.
• Provided quality photography services and assisted the main MJ
HOSTESS
Peach Valley Southern Restaurant Orlando, FL September 2023 - November 2023
DAMAGE ASSESSMENT 3D ANALYZER
VTS Tours LLC Orlando, FL January 2023 - January 2023 VALET ATTENDANT
Vicente Bungalows Sunset Blvd, CA March 2023 - October 2023 BAGGAGE HANDLER
SP Plus Corporation Orlando, FL May 2022 - February 2023 LIGHT SHOW COORDINATOR
Double Oak Shows Florida Mall, Orlando November 2021 - December 2021 photographer
• Scheduled and managed client appointments
• Promoted the company on social media platforms
• Enhanced images and videos, uploading them to cloud servers
• Assisted clients with audio and video equipment issues
• Maintained detailed customer and order records.
• Greeted and welcomed guests upon arrival, ensuring a positive first impression
• Managed reservations and efficiently organized seating arrangements
• Coordinated with the waitstaff to ensure smooth operations and timely service
• Addressed guest inquiries and resolved any issues to ensure customer satisfaction
• Assisted in maintaining cleanliness and organization of the front- of-house area
• Monitored dining area to assess dining flow and make adjustments as necessary
• Contributed to a team-oriented environment and upheld high standards of service.
• Assisted FEMA in damage control for Hurricane Ian
• Managed photo shoots and organized photo databases.
• Captured data via theta 360 camera as long
• Welcomed guests and managed vehicle parking and retrieval
• Addressed customer issues and maintained worksite cleanliness.
• Handled baggage and cargo transfers for airline passengers
• Ensured compliance with airport security and safety regulations
• Provided exceptional customer service to travelers.
• Coordinated production operations and supervised staff
• Managed meetings and ensured compliance with production objectives. PATIENT CARE ADVOCATE
Accredo Specialty Pharmacy Orlando, FL September 2019 - January 2020 GRANITE TECH/CUSTOMER SERVICE SALES ASSOCIATE
Ultimate Granite Solutions Orlando, FL May 2018 - August 2019 REFERENCES
Available upon request
• Guided patients through the healthcare system
• Provided care for patients with chronic health conditions
• Reviewed patient accounts and assisted with scheduling and payments.
• Managed granite inventory and handled client orders
• Assisted clients with accurate measurements and granite handling.