Business Development Customer Service

Anthony Duxbury

Calgary, Alberta T*V *Z* 587-***-**** **************@*******.***

PROFILE

● Salesman with over 20 years of shop and field wellhead valve servicing, sales.

● Customer account management business development, cold calling, vendor relations, purchasing, budgeting, worksite safety, personnel management, and quality control experience

● Designed and patented an SRT (Stem Release Tool) to assist in un-seizing several types of valves

● Proven technical and mechanical abilities

● Recognized for finding more efficient ways for customers to save money and retain repeat business

● Automotive industry experience

EMPLOYMENT HISTORY

2022 – Current Aerzen Canada Calgary, AB

Western Canada Service Manager

● Required to supervise up to 15 in the office, shop, and field staff for Western Canada

● Traveled all of Canada for customers site visits/trade shows/ training

● Overlook the day-to-day service operations of business; provide customer service and sales

● Ensure field staff have appropriate safety certifications and accurate permits for each site they enter

● Lead toolbox safety meetings in field

● Required to order all new products and coordinate shipment and delivery to customers

● Update office staff regarding any updated safety policies from various companies, request update of safety manuals

● Developed exchange program to limit down time and replace older equipment in the field 2012 - 2022 DUX’S VALVE SERVICES CORP. Calgary, AB Wellhead Valve Service Technician/Operator & Owner

● Manage budgeting, finances, safety, purchasing, quality control, personnel and work crews, client relations and project timelines for a wellhead valve service company

● Perform sales of valves to end-users and EPC companies in Canada and the United States

● Responsible for business development, face-to-face cold calling, sales, client relations, customer service, and personnel management

● Oversee maintenance and troubleshooting in the field and building valves in the shop

● Organizing and managing maintenance shutdowns, ensuring quality standards and customer satisfaction, ordering parts, maintaining safety, and preparing invoices

● Manage sales and installation of wellheads after drilling the hole

● Hire/supervise 12 employees including administrative staff as well as valve technician

● Acquired COR certification to ensure safety and compliance and to meet or exceed deadlines

● Out-of-the box thinker resulting in successfully developing and patenting a specialty tool to un-seize shallow gas well valves and applied a proprietary trademark solution in the valves for preventative maintenance

Anthony Duxbury (Employment History Cont.) Page 2

2010 - 2012 GE CANADA Calgary, AB

Account Manager - Wellhead Division

● Performed sales of wellhead equipment to oil & gas companies throughout Canada

● Responsible for cold calling, developing new leads, relationship building with clients, identifying client’s needs, conducting sales presentations, and managing customer accounts

● Liaised between client and finance manager and VP of GE Canada to create prices for bids 2006 - 2010 TYCO FLOW CONTROL Calgary, AB

Maintenance Coordinator

● Coordinated valve servicing for an existing customer-base throughout southern Alberta

● Responsible for maintaining inventory, ordering parts, resolving customer concerns, and ensuring prompt follow-up with clients to coordinate delivery of product and services

● Maintained accurate invoicing and receiving of payments for products

● Supported Shop Lead Hand on-site in challenging work environments 2002 - 2006 POWER COMM Brooks, AB

Sales Professional

● Responsible for cold calling and sales of valve and electrical services to engineering firms, end-users, manufacturing and EPC companies throughout Alberta and British Columbia for a valve and electrical service and sales company

● Liaised between owner and clients to participate in bid packages

● Instrumental in building a valve surplus program, resulting in significant increases in revenue CERTIFICATES

2015 • H2S Alive

2015 • Transportation of Dangerous Goods (TDG)

2015 • Confined Space Entry

2014 • Canadian Red Cross Standard First Aid and C.P.R./A.E.D. Level “C” certificate 2014 • WHMIS

2012 UNIVERSITY OF TEXAS Sugarland, Texas

• Seal Weld Valve Technician Certificate

2006 TYCO UNIVERSITY Sugarland, Texas

• Pressure Relief Valves Certificate

EDUCATION

1989 - 1991 SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY Calgary, AB

• Automotive Mechanic program

1988 JACK JAMES HIGH SCHOOL Calgary, AB

• Grade 12 Diploma

PERSONAL COMPETENCIES

● Able to draw from experience and knowledge when applying concepts to current situations

● Dependable, adaptable, self-directed, hardworking, trustworthy, and detail-oriented team player with a

● positive attitude and excellent work ethics, and able to work unsupervised

● Excellent listening and verbal communication abilities

● Exhibit foresight to plan, organize and complete projects and resolve issues proactively

● Manage shifting priorities in fast-paced and changing environments within critical timelines

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