Customer Service Store Manager

Katrina Martin

Looking for a great career

Montclair, NJ 07042

****************@*****.***

+1-973-***-****

Professional Summary

Looking for a great career where I can grow

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Shift Manager

Pilot Flying J-Newark, NJ

April 2024 to Present

Opening and closing the store counting the registers helping the truckers with reserved parking as well as showers fueling and buying food doing safety walks Shift Supervisor

CVS Health-Nutley, NJ

December 2023 to April 2024

Providing excellent customer service skills taking cash and credit debit card transactions facing the store packing out team player problem-solving as well as inventory Asst. Store Manager

QuickChek-Matawan, NJ

May 2022 to December 2023

Doing inventory counting the safe helping with the sales of lottery doing cash and sales checking in the vendors providing excellent customer service

Asm/freight manager

Dollar Tree-Edison, NJ

January 2021 to October 2022

Unloading trucks stocking counting the save counting registers helping to cash deposits providing excellent customer service making my customers happy FedEx Package Handler

FedEx Ground-Edison, NJ

May 2019 to August 2022

I unload trucks sorting and putting the packages in the correct place scanning and bagging the packages as well

Deli Clerk

Gristedes-New York, NY

April 2010 to December 2016

Served customers made sandwiches sliced meat and cheese made platters helped with catering orders Barista/Cashier/Customer Service/Hostess

Fairway Market-New York, NY

June 2004 to August 2014

Made different kind of coffee beverages for the customer served pastries seated people as well providing outstanding customer service

Assistant Manager/Manager

mcdonalds-New York, NY

June 2002 to October 2008

I started off as a cashier then asst manager then manager I helped cashiers with their orders made food dropped fries count registers counted the safe took inventory preparation for safety inspection treated customers with respect

Sales Associate/Manager in Training

Old Navy-New York, NY

January 2000 to March 2004

Helped customers find things ring them up clean the store to make it look presentable also doing cash and credit transactions making sure the register and safe were counted correctly Education

High school in Medical assistant/ High school Diploma Garden state science and technology center-Jersey City, NJ September 2024 to Present

Skills

• Order fulfillment (4 years)

• Cleaning (6 years)

• Barista experience (10+ years)

• Packaging (2 years)

• Sales management (2 years)

• Order picking (2 years)

• Order fulfillment (2 years)

• Heavy lifting (6 years)

• Customer service (10+ years)

• Cooking (4 years)

• English (10+ years)

• Communication skills (10+ years)

• Warehouse distribution (6 years)

• Food management (6 years)

• Materials handling (6 years)

• Time management (10+ years)

• Basic math (6 years)

• Restaurant experience (10+ years)

• Retail sales (4 years)

• Restaurant management (6 years)

• Leadership (10+ years)

• Store management (2 years)

• Guest relations (4 years)

• Time management (6 years)

• Office management (2 years)

• Stocking (6 years)

• Team management (10+ years)

• Team development (10+ years)

• Senior care

• Host/hostess experience (10+ years)

• Customer support (10+ years)

• Baking

• Food service management (6 years)

• Load & unload

• Supervising experience (4 years)

• Hospitality (6 years)

• Driving

• Fashion retail (4 years)

• Assembly (4 years)

• Cashiering/customer service support (10+ years)

• HACCP

• Product demos

• Shipping & receiving

• Retail math

• RF scanner (4 years)

• Food preparation

• Order picker (4 years)

• Strategic planning

• Analysis skills

• Kitchen experience

• Retail management

• Coffee experience (10+ years)

• POS (10+ years)

• Guest services

• HIPAA

• Food production

• Cash handling (10+ years)

• Food handling

• Medical office experience

• Sales

• Supervising experience

• Merchandising

• Hospitality

• Leadership (6 years)

• Warehouse experience

• Pallet jack

• Territory management

• Inventory control

• Grocery store

• Laundry

• Social media management

• Upselling

• Serving

• Basic math

• Home care

• Dietary department experience

• Long term care

• Patient service

• Cash register (10+ years)

• Communication skills

• High availability (10+ years)

• Performance management

• Inventory management

• Pallet jack (Less than 1 year)

• Recruiting

• Quality inspection

• Assistant manager experience

• Quick service & fast food restaurant (6 years)

• Distribution center

• Food industry (10+ years)

• Pricing

• Management (10+ years)

• Food safety

• Sanitation

• Management

• POS

• Freight

• Microsoft Office

• Food service

• Teaching

• Project planning

• Heavy lifting

• Organizational skills

• Phone etiquette (10+ years)

• Customer relationship management

• Training & development

• Front desk

• Culinary experience

• Restaurant experience

• Patient care

• English

• Research

• Hotel experience

• Café (10+ years)

• Computer skills (2 years)

• Casual dining experience (10+ years)

Languages

• English - Fluent

Certifications and Licenses

ServSafe

Food Handler Certification

Contact this candidate