Sales Associate Customer Service
Resume:
Bryanna McQueen
Philadelphia, PA *****
*******.*********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
Bloomingdale's-King of Prussia, PA
March 2024 to Present
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Caregiver
Honor-Philadelphia, PA
March 2024 to Present
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
Customer Service
Macy's-Springfield, PA
October 2023 to December 2023
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
Target Sales Associate
Target-Philadelphia, PA
December 2017 to May 2023
1. Assist Guest
2. Cashier
3. Manage Fitting room
4. Restocking Products
5. Ship Orders
6. Visual Merchandising
7. POG
8. Folding Merchandising
Health Aide
AmeriBest Home Care, Inc.-Philadelphia, PA
February 2019 to November 2022
1. Remind Client to take meds
2. Go Shopping / Take Client Shopping
3. Cook
4. Go Appointment with client
5. Be a Companion
Sales Associate
Lord & Taylor-Philadelphia, PA
October 2016 to February 2018
1. Cashier
2. Folding Merchandise
3. Manage Fitting Rooms
4. Assisting Guest
Sales Associate
Macy's-Orlando, FL
June 2017 to August 2017
1. Cashier
2. Folding Clothes
3. Cleaning Department
4. Closing Registers
5. Assisting Guest
6. Close Registers
7. Manage Fitting Room
Sales Associate
Tropical Smoothie Cafe-Orlando, FL
June 2017 to August 2017
1. Make Smoothies
2. Attending Cash Register
3. Cleaning Lobby
4. Cleaning Bathroom
5. Closing Register/Store
Education
Associate's degree in Occupational Therapy
Bloomsburg University of Pennsylvania - Bloomsburg, PA June 2015 to February 2016
High school diploma
Abraham Lincoln High School - Philadelphia, PA
November 2013 to June 2015
Skills
• Cashiering
• Sales
• Cash Handling
• Merchandising
• Retail Sales (8 years)
• Customer Service
• Home Care
• Caregiving (6 years)
• Senior Care (6 years)
• Laundry
• Cleaning Experience
• Front desk (5 years)
• Alzheimer's Care
• Dementia Care
• Meal Preparation
• Experience with children (8 years)
• Childcare
• English (10+ years)
• HIPAA
• Epic
• Banking
• Organizational skills
• Teaching
• Cash handling
• Fashion retail (5 years)
• Mobile devices
• Customer service
• Childcare
• HIPAA (5 years)
• Cash register
• Retail sales
• Guest services (8 years)
• Hotel experience
• Senior care
• Behavioral health
• First aid
• Special education
• Vital Signs
Certifications and Licenses
RBT Certification
CPR Certification
First Aid Certification
Certified Home Health Aide
Assessments
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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