HR Management Team building

Douglas W. Hanks

Recruiting Manager/Recruiting Strategist/HR Tech

*** ******** ****** ***** ****://www.linkedin.com/in/dwhanksrecruiting 512-***-**** Magnolia, TX 77354 (8k+ first-level contacts) *************@*****.*** Professional Overview

Unique experience aligned with recruiting sales, strategy, and tech implementation.

Highly knowledgeable in the development of technical platforms for optimizing the recruiting process.

Expertise in the remote management of third-party recruiting firms.

Also skilled at developing and applying sales and recruiting metrics to ensure success. Profile Summary:

• Demonstrated expertise in developing and applying the sales cycle to multiple industries.

• Authored a training manual for the development of a technical recruiting team.

• Experienced in the creation of a new company and what it takes to be successful when starting from nothing.

• Proven innovator and problem solver

• Established leadership abilities

• Recognized dedication to company objectives

• Sales Management (10+ years)

• Technical Recruiting Management (10+ years)

• Phone sales (10+ years)

• Candidate Management (10+ years)

• Sales Training (10+ years)

• Product Development (5+ years)

Professional Tool Box

Leadership/Management Skills:

Presentation

Systematic duplication

Excellent communication

Customer advocate

Company champion

New market research

Problem solver

Attention to detail

Innovative and creative

Excellent listener

Proactive

Quick Learner

Exceptional mentor

Revenue-focused

Industries / Market Segment Alignment

Enterprise Software

Business Intelligence

CRM

Supply Chain Software

Database Development

eCommerce

eLearning

Financial Software

Web Development

Game Software

Security Software

Multi-media

Video Development

Integrated Circuit Design

Hardware

Storage

Semiconductor

RFID

GPS

VoIP

Network

Social Network

Mobile

Wireless

Telecommunications

Fiber Optics / Optics

Cloud Computing

Types of roles worked on:

VP Engineering

Director Engineering

Team Lead

Senior Software Engineer

Embedded Software Engineer

Database developer

IC Design Engineer

Board Level design Engineer

FAE

RF Engineer

IC Design Engineers

Linux Virtualization Engineer

Product Managers

Project Managers

Marketing Managers

Sales Engineers, pre and post

Inside Sales

Outside Sales

Network Engineers

Virtualization Architect

DevOps

QA Development Engineers

UI Architect

System Administration

Technical Support

Manager – Technical Support

GPS Developers

VoIP Developers

Video Electronics-Hardware

Design Engineer

Radiation Effects Engineer

Reliability Engineer

Linux Systems and Network

Engineer/Administrator

iOS Software Developer

Android Developers

Data Architect

ETLA

Unique Traits:

Demonstrated ability to communicate and interact well in leadership roles.

Can work well alone, but happiest when contributing to a team environment.

Sales background applied to the challenges of recruiting provides unique perspective.

Ability to balance personal production with team building.

“To do anything truly worth doing, I must not

stand back shivering and thinking of the cold and

danger, but jump in with gusto and scramble

through as well as I can.”- Og Mandino

Douglas W. Hanks Technical Recruiting Management

Professional Experience

Talentpair – Austin, TX April 2023 – Present

VP Growth Strategy

• Bootstrapped tech company focused recruiting technology.

• Responsible for growing the market share with both clients and with recruiters.

• Built strategy around how to add independent recruiters to the platform to increase the value of the company.

• Established onboarding workflows for classes of 15-20 recruiters every two weeks

• Established success metrics

• Trained all of the independent recruiters on how to use the platform as well as recruiting best practices Job.com – Austin, TX April 2022 – March 2023

SVP Recruiting Strategy

• Led the implementation of Job.com tech called Always on Recruiter

• Managed five separate recruiting firms under the Job.com banner.

• Developed and implemented performance metrics for the use of AOR.

• Built a team of recruiters with the mission to use, test, and provide feedback of future product development called JobX.

• Developed strategy on how to scale the product at the enterprise level.

• Developed recruiting metrics associated with the use of the Tech platform.

• Gave direction and strategy for product development.

• Led recruiter focus groups to refine product and ensure technology roadmap. DISCO – Austin, TX November 2021 – March 2022

Director Recruiting Strategy

• Led Recruiting Strategy for all DISCO Product Development

• Managed all 3rd party recruiting firms with fifteen in the US, 5 in South America, and a team in Ukraine

• Developed performance metrics and held partners accountable

• Closed on multiple high-level hires across the entire Product Development landscape. The Agency Texas – Austin, TX August 2020 – September 2021 Director of Talent Acquisition - Contract

• Created, from scratch, a multi-channel pipeline of candidates to fill 100+ agent roles in 12 months.

• Created a referral program internally within the brokerage.

• Designed and managed Branding campaign to ensure a positive experience for candidates

• Ensured The Agency Texas abided best practices as it related to diversity hiring. Orion Talent – Austin, TX May 2019 – July 2020

Regional Sales Manager

Dates Employed: May 2019 – July 2020

Optimized Recruitment Process and Motivated & Well-Matched Military Hiring Solutions.

• Managed 9 Account Managers, Recruiting manager, and 6 recruiters

• Implemented quantitative way to measure recruiters’ performance based on probability functions

• Ensured monthly veteran hiring events were well run and productive

• Conducted Quarterly Business Reviews with strategic partners to ensure benches were properly full prior to hiring initiatives. Indeed – Austin, TX May 2016-2019

Indeed Hire Evangelist

Dates Employed: Jul 2018 – May 2019

Helping the Indeed Inside Sales Teams realize the full potential of selling the new Indeed platform for helping our clients make more hires, faster. Indeed Hire's combination of technology and human touch has been built to give employers the greatest possible impact on Indeed.

• Worked extensively with New Product Sales to ensure the Acquisition teams across all of Indeed were able to hit goals associated with selling the Hire platform.

• Collaborated with Sales Training and Sales content to develop training material for Indeed Sales o Hire two-minute Videos

o New pitch for selling Hire

o Answering objections

o Instrumental in the development of training material for new Hire Embedded AE

• In Q3 of 2018 traveled to Phoenix to train the Acquisition teams on selling Hire o Prior to trip they were 54% to goal for selling Hire o The office finished the quarter 105% to goal, selling over 40% of target in the last month, after training

• In Q4 of 2018 traveled to New York and Stamford offices to train Acquisition and DCA teams on selling Hire. o Acquisition teams exceeded 200% to goal

o DCA teams exceeded 500% to goal

Recruiting Manager Indeed Hire

Dates Employed: May 2016 – Jul 2018

Indeed Hire is a new offering from Indeed: a full cycle recruiting service for employers with a new Recruiting services powered by Indeed. Save time and extend your team with an Indeed hiring specialist leveraging cutting-edge technology to deliver high quality hires at a competitive pay-per-hire price.

• Managed up to 22 people across 2 teams of full cycle recruiters o Led Healthcare recruiting team, #1 producing team o Led Sales recruiting team, #2 producing team

• Led the original version of HireX, a team built to test the new products being developed by the product team for Hire

• First recruiting team in Hire’s history to hit 1 million in a single quarter

• Led production for 5 straight quarters

• Developed the first three Team Leads, and the first Principle Recruiter in Hire’s history, among many senior recruiters.

• Worked with product on a daily basis to develop technology for Hire. Co Chairman Indeed Vets and Allies IRG

Dates Employed: Oct 2016 – Jan 2018

Helping Indeed build a Veteran focus Inclusion group in order to help Veterans get Jobs Kforce – Austin, TX August 2015- May 2016

(Kforce is a professional staffing services firm matching job seekers and employers in the areas of technology, finance, accounting and healthcare)

Market Manager – Talent Director

• Hired to build full life cycle recruiting team within the Austin market.

• Personal production exceeded corporate expectations by 110% in first 6 months.

• Team production exceeded corporate expectations in Q1 2016 by 5%. This was the first time in 8 years this metric was hit.

• Built team from one to four while maintaining personal production with a goal of eight by years end.

• Overall production of the team is on target to exceed last years’ production by 300% ARC – Austin, TX October 2014-August 2015

(ARC empowers organizations to capitalize on the promise of technology to solve their business problems with a comprehensive range of IT services)

Senior IT Recruiter and Team Lead/Mentor

• Hired to recruit highly competitive, difficult to fill roles for company’s Core Business

• Offer mentorship to younger, less experienced recruiters in order to increase production

• In 9 months personal production over 80k/month. On target to bill 1 million in first year.

• Overall production of the team is on target to exceed last year’s production by 12% InterSys Consulting, Inc. – Austin, TX 2010-2014

(A leading Business Intelligence, Data Management, and Application Development professional services organizations focused on providing solutions with real business value.)

Account Director and Lead Head Hunter

• Hired to recruit and fill difficult, highly competitive roles for firm’s primary accounts: AMD, Dell, HP, GM, and WPP.

• From scratch, created new division within the company focused on Permanent placement, called InterSys Talent.

• Recruited, Hired, and trained new recruiting personnel on metric based recruiting.

• Wrote training manual and established best practices for incoming recruiters.

• Wrote the standard Fee Agreement contract for direct hire clients.

• Managed multiple high profile accounts to a successful conclusion.

• Implemented new best practices for InterSys recruiting, including establishing new processes, procedures, developing tools, and authoring reports.

• Demonstrated an ability to head hunt on a diverse range of highly technical roles. SP3 Group, Inc. - Austin, TX 2009 – 2010

(An established Human Resources Solutions firm, handling all 3 stages of workforce acquisition, development and retention) VP, Business Development (Promoted from Director to VP in 6 months)

• Responsible for the creation, strategic vision and implementation of the business development division.

• Defined, taught, and applied a successful business development campaign increasing new business by a factor x6.

• Utilized a self-developed CRM to manage accounts

• Managed multiple clients personally throughout the cycle to a successful conclusion, on top of business dev responsibilities.

• Interviewed, hired, and trained new business development professionals Captoris, Inc. - Austin, TX 2006-2009

(A boutique recruiting firm specializing in contingency recruiting for the high tech market) Founder and Principle

• From nothing, created a book of biz with 50+ companies with contingency agreements in place and over 80 working roles.

• Hired and trained many recruiters; most of which had little to no experience in the recruiting industry.

• Authored detailed, step by step approach to the process of technical recruiting.

• Developed, taught, and utilized proven sales metrics to the technical recruiting process.

• Worked primarily with C-Level executives of small to mid sized VC funded companies all over the country.

• Performed every aspect in the recruiting process, from researching market verticals to closing candidates on offers. Stafftopia, Inc. - Hailey, ID 2003-2006

(A recruiting firm specialized for the high tech market.) Technical Team Leader

• Led team of technical recruiters to bill 980k in final year; interviewed, hired, and trained new recruiters.

• Helped to establish metrics using proven sales techniques with quantifiable results.

• Mentored new recruiters, many of whom had little to no experience in recruiting.

• Ran full cycle recruiting desk averaging over 300k in billing in each year.

• Led sales meetings and trained recruiters in the Sales Division and Health Care Division on applying sales techniques to the process of recruiting.

“It is my honor to recommend Douglas Hanks. Douglas has always demonstrated professionalism and respect and receives the same in return within any organization he is associated with.” David Goldberg, Customer Service Manager, Maptuit

“We've worked with Douglas on several openings and have been pleased with his results. He's professional and won't waste your time with candidates that don't meet the job specifications.” John Bennett, CEO, Tanisys Technology

“Having worked with Douglas in the past I found his level of professionalism, attention to detail, and overall competency to be exceptional. He was able to perform the tasks I needed without wasting my time or the company's money.” Martin Patterson – VP Engineering, Gear6

“Doug is a top 1% producing recruiter. He is a master at recruiting passive candidates at leading companies to fill tough roles. Our clients count on him and Doug always delivers” JR Carter, CEO, InterSys Consulting, Inc.

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