Human Resources Generalist

Khadijah A. Hamm

Cumming, GA ***** • 678-***-**** • **************@*****.***

Human Resources Coordinator with 8+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and being able to work independently and within a team. Detail-oriented and highly organized with over 5 years of experience in payroll administration and HR support. Proven expertise in managing end-to-end payroll processes using ADP Workforce Now (WFN), ensuring compliance with federal and state regulations, and maintaining confidentiality of sensitive employee information. Adept at process improvement, time reporting, and resolving payroll discrepancies efficiently.

Experience

MARCH 2024 – PRESENT

Workforce Administrative Specialist (Contract) Georgia Institute of Technology Atlanta, Georgia

Providing HR support services from within the Administrative Services Center (ASC) by providing front-line customer service and support to employees, managers, and HR staff for questions or issues related to Human Resources. Ensure compliance with Institute policies and procedures in addition to required federal and local regulations. Perform tasks related to employee data maintenance and verification.

AUGUST 2022 – JULY 2023

Human Resources Coordinator Hall County Government Gainesville, Georgia

Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters in ADP (Workforce Now). Conducted bi-weekly new hire orientation for all Hall County employees where we explained employee compensation, benefits, schedules, working conditions, and promotion opportunities. Kept employee files and I9s up to date and accurate. Processed employment verifications. Maintained employee data integrity, managed new hires, terminations, and compensation changes within ADP. Audited and reconciled payroll reports, resolve discrepancies, and ensure timely submission of tax filings and direct deposits. Coordinated with Payroll/Finance departments to align payroll and benefits data. Prepared and distributed year-end forms (W-2, ACA 1095-C) and assisted with audits and reporting. Trained managers on timekeeping processes and resolved employee inquiries related to pay and deductions. Handled benefit enrollments, leave tracking, and garnishment processing. Maintained compliance with federal and state employment regulations. Respond to unemployment notices.

JUNE 2021 – MARCH 2022

Front Office Assistant Northside Hospital – Perimeter North Associates Cumming, Georgia

Greeted visitors and customers upon arrival, assisted, and answered questions to build rapport and retention. Processed payments and informed individuals of further financial responsibility to facilitate timely payments. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Responded to inquiries from callers seeking information. Process referrals for patients to specialty offices per the doctor’s recommendations for their medical needs.

SEPTEMBER 2019 – JUNE 2021

Front Office Specialist WellStar - Urology Roswell, Georgia

Scheduled appointments sent reminders and updated master calendar. Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies. Provided forms to fill out or update and added the latest information on the computer system. Greeted, registered, and checked in patients. Schedule lunches with medical supply vendors for the providers. Scheduled internal and external referrals. Scheduling in-office surgeries/procedures.

AUGUST 2018 – AUGUST 2019

Human Resources Coordinator 48Forty Solutions Alpharetta, Georgia

Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment opportunities. Assist with performance management procedures. Schedule meetings, interviews, HR events, and maintain agendas.

Produce and submit reports on general HR activities. Assist with payroll and HR projects. Keep up to date with HR Compliance documents. Electronically terminate 6,000 termed employee I9 forms. Obtain inactive/terminated employees from HR to process monthly purge in the Learning Management System (LMS). Assign training for management/employees for Safety Compliance. Process Payroll within iSolve/Kronos for multistate in the US.

JANUARY 2018 – JUNE 20218

Life Cycle Manager (Contract) ADP (Automatic Data Processing, Inc.) Alpharetta, Georgia

Ensured accuracy of administrative practices supporting the Total Source Master Benefit Program. Work closely with various internal business partners to provide exceptional service to our employees. Assisted the worksite employee and internal team members regarding technical troubleshooting of My Total Source, Total Solutions Tool, WFN, EV4 and EBIS Systems. Expert in Benefit Administration standard operating and client operating procedures including compliance issues with ACA, HIPAA, etc. Helped relating to health and welfare program concepts, COMBRA, FSA, ACA, LTD/STD, etc. Provided guidance and research in response to a wide variety of benefit related questions, requests, projects, and issues presented by worksite employees.

OCTOBER 2016 – OCTOBER 2017

Human Resources Administrator Lazer Spot Alpharetta, Georgia

Updated HRIS database with new employee information, changes in benefits, and other personnel details. Coordinated onboarding process. Oversaw hiring, staffing, and labor law compliance. Answered employee inquiries regarding health benefits and 401K options. Distributed weekly reports. Conducted random drug testing for DOT regulations purposes. Process Payroll within Paylocity for multistate

Skills

●ADP Workforce Now (WFN), ADP eTime / Kronos, Microsoft Excel (VLOOKUP, PivotTables), HRIS: Workday, UKG Pro (UltiPro), Paylocity, Payroll & Tax Compliance Systems

Education

AUGUST 2023 - PRESENT

Bachelor of Business Administration and Management Southern New Hampshire

AUGUST 2008 – MAY 2011

High School Diploma Stephenson High School

References

References provided per request.

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