Admin Assistant Customer Service
Resume:
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PERSONAL DETAILS
GENDER: Female
RACE: African
IDENTITY NO:
NATIONALITY: South
African
HOME LANGUAGE: VENDA
CONTACT
Carletonville, South Africa 2499
*****.*******@*****.***
SKILLS
Communication skills
Computer skills
Time management
Problem solving
Leadership
Customer service
Bilingual
Willingness to learn
HOBBIES
Watching tv
Reading
Swimming
REFERENCES:
Name: Mohammed Seedat
Contact no: 015-*******
Company: Vodacom Repairs Polokwane
Name: Soneji Sibanda
Contact no: 011*******
Company: Vodacom Repairs Eastgate
SUMMARY
I am a versatile Administrative personnel offering administrative experience in both corporate and non-profit office environments. Committed and passionate with a focus on professionalism. Works well in high pressure settings with minimal supervision in both leadership and team roles.
EXPERIENCE:
May 2024 Elections
Electoral officer
-Conduct elections
-Compile and certify the electoral rolls.
-Process and count votes.
-Receive ordinary and special votes and other official documents. September 2020 to 2022
Admin assistant: Lekgau Consulting Engineers, Carletonville
Make copies, send faxes and handle all incoming and outgoing correspondence.
Plan all meetings and travel for CEO.
Provide high level of administrative support, which includes copying and distributing documents and materials.
Streamline operational efficiencies, managing work orders, inquiry follow-ups and marketing projects.
Receive incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Strengthen operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
Respond to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
Identify and solve complex problems impacting operations management and business direction.
Perform administrative tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Manage daily office operations and equipment maintenance. August 2019 to August 2020
Admin assistant Vodacom Repairs Eastgate, Johannesburg, South Africa
Verified and logged in deadlines for responding to daily inquiries.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
NDIVHUWO MUDAU
Name: Lekgau Maja
Contact no: 061*******
Company: Lekgau Consulting Engineers
Name: Leon Strydom
Contact no: 076*******
Company name: IEC
CURRENT TERTIARY
EDUCATION
Name of course: Nature Conservation
Name of Institution: UNISA
Subjects passed
English proficiency for university studies
English for academic purposes
Contact course I
Animal Studies I
Animal Studies II
Animals studies III
Plant Studies I
Plant Studies II
Conservation ecology I
Conservation ecology II
Conservation resource management I
Conservation resource management II
Conservation interpretation I
Conservation administration
Fundamentals of conservation
Soil science
Planned meetings and prepared conference rooms.
Spearheaded special projects and efficiently carried out through effective problem-solving.
Answered incoming phone calls and sorted, distributed and sent mail correspondence.
Oversaw office inventory by restocking supplies and submitting purchase orders.
August 2011 to July 2019
Admin assistant Vodacom Repairs Polokwane, Polokwane, South Africa
Supported office operations, managed client correspondence, tracked records and handled internal communications.
Verified and logged in deadlines for responding to daily inquiries.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Walked visitors to appropriate staff member or meeting location.
Proactively identified and solved complex problems that impacted management and business direction.
Greeted visitors and appropriately directed to designated areas.
Developed and implemented efficient filing systems and customer database protocols.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Maintained a clean reception area, including lounge and associated areas.
Performed administrative tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Answered incoming phone calls and sorted, distributed and sent mail correspondence.
Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
EDUCATION
1998
Certificate of Higher Education
Dimani Agricultural High, Venda, South Africa
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