Michelle Figueroa
**** **** ****** ****** ***** Cloud, Fl 34769
407-***-**** • ***********@******.***
Objective
Multifamily Property Management professional with over 20 years of experience. My journey began as a Leasing Agent, then as Assistant Manager, promoted to Property Manager and ultimately becoming Regional Manager. I have several industry related designations including CAM, CAPS, TCS and COS. I am also a notary and held the Florida real estate license. My years in the industry have made me a seasoned manager who is always willing to learn new things. Work Experience
Regional Property Manager
Westminster Communities
● Oversee 6 low income affordable housing communities for 62+ individuals throughout Florida with a total of 1,308 units. Responsible for financial reporting, inspections, and HR related matters including hiring and training. Consistently travel to all communities on a monthly basis. Work with construction department on all cap x projects. Participate in town halls, team meetings and HUD training.
Community Manager
Peak Living - Charleston Club Apartments
● Responsible for all day-to-day operations for a 336 LIHTC community including financial reporting, compliance with LIHTC regulations. In charge of training, hiring, and terminations. Ensure high occupancy and reduce delinquency. Process payables and receivables. Report incidents and ensure community is well maintained. Regional Manager
Lakeshore Management
● Supervised 11 manufactured/trailer home parks throughout Florida. Oversee day to day operations for assigned communities. Responsible for hiring, terminations, financial reporting and budgets.
Regional Manager
Atlantic Housing Foundation
● Responsible for overseeing a portfolio of 5 Affordable Housing communities throughout Florida, Georgia, and South Carolina. Oversee all operations for each property including hiring and firing, delinquency, financial reporting, budgets, Cap Ex, rehab projects and asset preservation. Licensed Real Estate Agent
Watson Realty
● Licensed Real estate agent for Watson Realty in Kissimmee Florida. Assisted buyers and sellers with the sale or purchase of their homes. Drew up contracts and all required paperwork for each transaction. Sold over $1 Million in my first year as a Realtor. Operations Specialist
GlassRatner Realty & Management LLC
2007-2012
2002
2000
● Assisted VP of operations with all day today operations of entire portfolio consisting of 70 to 90 properties throughout the United States. Assisted with due diligence for all properties that were assigned to us through the courts. Completed lease audits. Assisted with hiring and terminations. Trained new property managers. Assisted with monthly reporting for Regional and Property Managers.
Property Manager
Royal Springs Apartments-150 Units
● (Promoted to PM at sister property) Oversee all day to day operations of a 150 unit affordable housing community. In charge of hiring and terminations. Process move outs and bad debt collections. Supervise and train team of three full time employees. Schedule all unit turns. Secure contractors for capital projects. Process all payables. Responsible or month financials and reports. Education
Bachelors Of Science - Business Degree
Florida Metropolitan University
● Courses in general management, human resources, and accounting. Associates Of Business
Florida Metropolitan University
Designations
CAM
● Certified Apartment Manager
CAPS
● Certified Apartment Portfolio Supervisor
TCS
● Tax Credit Specialist
COS
● Certified Occupancy Specialist
Public Notary
References
● Jeannette Robles 407-***-****
● Damaris Rivera 407-***-****
● Russell Richardson 214-***-****
Skills
● Speak, Read and Write Spanish.
● Proficient in Microsoft Outlook, Google Suite, Excel, Word, Yardi, Onesite, Zoom, PowerPoint, Budgets, Payables, Receivables, Evictions, Collections, Marketing, Spherex, Knock, Teams, Financials, Leadership