Front Desk Associate
Resume:
Kylee Williams
Orlando, FL
****************@*****.***
• Skills : Internet Research, 55 wpm, Word, Fosse
• Language: English, Creole, Spanish
Authorized to work in the US for any employer
Work Experience
Sales Associate
Metro by T-Mobile (authorized dealer) - Orlando, FL February 2023 to October 2023
• Provide guest with information on new devices & equipment
• Up sailing customers on better products and services for better use
• Upgrading devices and tending to customers needs as needed . Front Desk Associate
Spring Hill Suites - Orlando, FL
April 2022 to January 2023
• Checking in guest with reservations & checking out guest leaving reservations
• Greeting guest when they arrive
• Making sure guest needs were met & answering any questions or concerns guest may come across Front Desk Associate/Receptionist
TownePlace Suites Marriot Hotel - Altamonte Springs, FL July 2021 to February 2022
• Welcomed guest by greeting them as they entered the door, answered phones leaving no questions unanswered .
• Allowed guest to feel at home, providing them with everything they need for their stay .
• Follow up with guest reservations allowing all guests information to be completed
• Reaching out to guest regarding mail received, food orders & catering orders Front Desk Receptionist
Quality Inn and Suites - Orlando, FL
May 2020 to July 2021
• Welcomed incoming guest in person and on the telephone answering or referring inquiries .
• Provide time, & satisfaction, and action by scheduling appointments in person or by telephone.
• Keep patients appointments on schedule by notifying the provider of patients arrival ; reviewing service delivery compared to schedule, reminding provider of service delays.
• Comforts patients by answering patients questions; maintaining reception area. Point Caller
Bryant Bryant & Associates - Orlando, FL
April 2020 to December 2020
• Contact customers regarding their past due accounts
• Provide daily reports to Sales Managers regarding floor operations and customers feedback
• Collaborated with sales team to ensure that customers and employees relations were effectively maintained
• Answering multiple phone lines and assisting customers Cashier
Walmart - Orlando, FL
May 2019 to March 2020
Customers service, cash handling, scanning coupons, applying discounts, processing payments, handling returns, answering questions about merchandise, store polices and ongoing promotions Teacher Assistant
Williams Child Care Center - Orlando, FL
October 2018 to April 2019
• Assist students with disabilities, lesson planning, teaching, grading
• Weekly meetings, Supervising students
• Assisting students with learning disabilities
• Self management, peer mediated intervention
Education
High school diploma
Winter Park High School - Orlando, FL
Skills
• Cash Handling
• Cashiering
• Front Desk
• Typing
• Multi-line Phone Systems
• English
• Childcare
Contact this candidate