Cashier/Customer service representative
Resume:
Ebonie Richardson
Danville, WV *****
*********@*****.***
Professional Summary
I am a driven server with 4 years of experience in the food service industry, specializing in customer service and food preparation. I hold a Food Handler Certification and ServSafe Certification, demonstrating commitment to food, safety, and quality. I am familiar with POS systems and maintaining a clean, organized workspace to enhance operational efficiency. I have several years of warehouse experience, in many different settings from UPS & Verizon to a Japanese sunroof company. I am a reliable, motivated, & a honest hard worker.
Willing to relocate to: Danville, WV - Logan, WV - Charleston, WV Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Lowes-South Charleston, WV
April 2025 to Present
Server
IHOP-Dunbar, WV
June 2024 to March 2025
• Demonstrated exceptional multitasking skills during peak hours
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Car Part Inspector
Gestamp-Charleston, WV
June 2023 to February 2024
Server
Logan's Roadhouse-South Charleston, WV
January 2023 to February 2024
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency Picking and Packing
Verizon-Columbus, OH
2018 to 2022
• picking
• packing
• pallet jack work
Waitress/Server
Logan's Roadhouse-Huntington, WV
August 2020 to September 2021
While working here I worked as a server/waitress, I would deal with the customers all day, finding out what tasty meals they would be having, their drinks, and any possible deserts. I enjoyed working here but had to take time off for child care that eventually lead to me taking more time off than I expected. Sandwich Artist/Cashier
Subway-Columbus, OH
August 2018 to June 2019
My position while working here was to prep the food, make the sandwiches, cashier, work the drive thru, and be a dish washer. I really enjoyed this job I worked here in my early 20s but left the job for a better job opportunity.
Mail Sorter/Processor
UPS-Columbus, OH
2017 to 2019
• Mail Sorting
• Package Handling
Assembly Line Production Worker
Yachiyo of America Inc.-Columbus, OH
2017 to 2019
Standing along the line assembling for 12 hour shifts, putting together windshields, car doors, etc. You have to grab your pieces and put every piece on perfectly in the matter of about 20 seconds, very fast paced job.
Deli Clerk/Cashier
Kroger-Madison, WV
August 2014 to December 2015
This was my first job I ever acquired. I really liked the positions within the deli and when I learned how to work upfront as a cashier, that allowed me to be more flexible.
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Education
High school diploma
Scott High School
August 2010 to June 2014
Skills
• Computer skills (2 years)
• Hospitality
• Materials Handling
• Food Preparation (3 years)
• Leadership
• POS
• Nursing home experience (1 year)
• Time management
• Assembly (3 years)
• Cleaning Experience
• Construction (3 years)
• Sales
• RF Scanner (1 year)
• Basic math
• Cleaning
• Residential cleaning
• Shipping & Receiving
• Customer service (5 years)
• Serving Experience (2 years)
• Restaurant experience
• Warehouse Experience
• Typing
• Grocery store
• Vital signs
• Retail math
• Food service
• Microsoft Word
• Organizational skills
• Phone etiquette
• Quality Inspection (1 year)
• Industrial cleaning
• Manufacturing
• English
• Packaging
• Food handling
• Communication skills
• Order Picking (3 years)
Certifications and Licenses
Driver's License
June 2013 to July 2026
Food Handler Certification
February 2024 to February 2026
ServSafe
February 2024 to February 2025
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