Professional Experience
Horiba AR Credit & Collections Specialist February ’23 – October ‘24
Performed credit analysis and review of financial statements for current or potential clients to establish credit limits
Maintained customer accounts and negotiated collection of overdue accounts
Created and implemented collection strategies to achieve operational cash flow
Documented account activity pertaining to payment arrangements and customer correspondence
Collaborated with Sales and Senior Management to accelerate the collection process
Mirion Technologies AR Credit & Collections Specialist May 2016 – July 2022
Monitored assigned accounts- customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Oversaw collection activities through sustained contact with customers; minimum of 60 outbound calls per day
Managed and resolved aged accounts or accounts with no activity in accordance with company metrics
Maintain and submit monthly reports for the department
Database management of AR contact info maintenance and updated customer account information
Reviewed assigned accounts to verify requests such as Credit Hold, Trapped Dollars, Modified Invoices
Solutions2go AR Credit & Collections Specialist April 2015 – May 2016
Performed daily collections for assigned past due accounts
Maintained, updated, monitored & reviewed collections notes on collections systems
Worked with internal & external departments to resolve problems preventing payment
Researched aging and payment history for resolution & payment
Processed credit/debit requests from customer support
CCI (Temp Assignment) Accounts Payable October 2014 – March 2015
Reviewed requests for payment and ensured all required documentation was provided
Prepared and processed weekly check runs and uploaded EFT files on to bank sites
Communicated with vendors regarding invoicing and vouchers
Validated invoices and expense reports, along with match, batch and coding
Solutions2go (Temp Assignment - Robert Half) Credit Representative April 2014 – June 2014
Resolved invoice discrepancies and released orders based on credit lines
Calculated customer volume rebate programs; Researched coops and protections
Posted audit reviews, cash collections and customer returns
Partnered with sales and customer service to review new account routing guidelines
ICU Medical - (Temp Assignment - K-FORCE) Accounts Receivable April 2013 – March 2014
Produced billing Invoices in Oracle- ensured amount, PO Number, Ship Date were correct in order to invoice
Applied payments, debit and credit memos to customer accounts; collected outstanding accounts
Worked closely with customer service/rebate groups
Issued Credit and Debit memos; processed chargebacks.
Maruchan, Inc. (Temp Assignment – Pasona) Accounts Receivable July 2012 – February 2013
Reconciled and applied cash receipts daily from checks, wire transfer, & EFT
Created deduction in SAP to accommodate customer deductions
Interfaced with shipping on POD requests and telephone contact w/ vendors or freight carriers
Managed month end closing and provided weekly reports for distribution to internal departments
Schwarzkopf & Henkel Accounts Receivable – Credit & Collection Nov 2005 – October 2008
Updated and maintained the ODM and SAM systems for a complete record of advertising monies paid
Investigated and resolved customer deductions related to returns, promotions and damages
Prepared analysis and reporting providing recommendations for improvements
Autobytel (Temp Assignment) Accounts Receivable Specialist October 2004 – Jan 2005
Made cancellations/terminations; processed bad debt/write offs
Forwarded short pays and credit memos & researched all unapplied payments and cash applications
D-Link Systems October 2002 – June 2004
Performed coding in G/L account, matching, batching
Balanced credit accounts monthly and at closing; Investigated credit request for new vendors
Collected on overdue invoices, research deductions and process debit/credit & outstanding payments
Skills & Management Tools
Accounting, Finance & Credit Analysis in major accounting software programs
MS Office; Oracle, SAP, Dynamics, Baan, JDE, MFG - Pro, Great Plains
Microsoft Teams
Ring Central
Ability to adapt to change and handle multiple projects simultaneously
Strong analytical skills
Education
Bachelor of Arts – University of Calcutta, Kolkata, India